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For Companies At a Glance
- Tasks: Provide first-line IT support, troubleshoot issues, and assist with system setups.
- Company: Join a respected Legal 500 firm known for its dynamic work environment.
- Benefits: Competitive salary, supportive team culture, and opportunities for career growth.
- Why this job: Kickstart your IT career in a professional setting where your skills truly matter.
- Qualifications: A-Levels or equivalent, strong communication skills, and a full UK driving licence.
- Other info: Office-based role in Blandford with occasional travel to other locations.
The predicted salary is between 18400 - 21000 £ per year.
Job Description
- Providing first-line IT Support to all staff across the firm
- Troubleshooting hardware, software, and network issues
- Assisting with system setups, equipment installations, and user on boarding
- Liaising with external IT providers when required
- Offering hands-on technical support to ensure smooth daily operations
What We’re Looking For:
- Previous IT Support experience (bonus)
- Full UK driving licence (essential)
- A-Levels or equivalent qualifications
- Strong communication and problem-solving skills
- Proactive, approachable, and able to work well under pressure in a fast-paced environment
Key Details:
- Salary: £23,000 – £25,000 (depending on experience)
- Location: Blandford – Office-based (full-time)
- Travel: Ability to drive is essential due to occasional travel to other offices
This is an excellent opportunity to grow your IT Support career within a supportive and forward-thinking firm, where your contribution will be highly valued and visible. If you’re ready to take the next step in your IT Support journey, we’d love to hear from you.GWV Talent Solutions Limited (trading as Gerrard White Consulting and Vermelo RPO) acts as an employment agency for permanent recruitment and an employment business for the supply of temporary and contract workers. By applying for this job you accept the terms of our Privacy Policy and Terms of Service Agreement which can be found at www.gerrrardwhite.com
Trainee IT Support employer: GerrardWhite
Contact Detail:
GerrardWhite Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee IT Support
✨Tip Number 1
Familiarise yourself with common IT support tools and software. Knowing your way around ticketing systems, remote desktop applications, and basic troubleshooting techniques will give you a solid foundation to impress during interviews.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of past experiences where you've successfully resolved technical issues. This could be from school projects, personal experiences, or any informal IT support you've provided to friends or family.
✨Tip Number 3
Network with professionals in the IT field, especially those working in legal firms. Attend local tech meetups or online forums to connect with individuals who can provide insights into the role and potentially refer you to opportunities.
✨Tip Number 4
Demonstrate your enthusiasm for IT support by staying updated on the latest trends and technologies in the industry. Mentioning recent developments or certifications during your conversations can set you apart as a proactive candidate.
We think you need these skills to ace Trainee IT Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant IT support experience, even if it's from school projects or personal initiatives. Emphasise your problem-solving skills and any technical knowledge you possess.
Craft a Strong Cover Letter: Write a cover letter that showcases your genuine interest in IT support. Mention specific examples of how you've solved problems or helped others with technology, and express your enthusiasm for working in a professional services environment.
Highlight Communication Skills: Since the role requires strong communication skills, include examples in your application that demonstrate your ability to explain technical concepts clearly and work well with others.
Show Your Proactivity: In your application, mention instances where you've taken the initiative to learn new technologies or help others with IT issues. This will show that you're proactive and ready to contribute to the team.
How to prepare for a job interview at GerrardWhite
✨Show Your Passion for IT Support
Make sure to express your genuine interest in IT Support during the interview. Share any relevant experiences or projects that demonstrate your enthusiasm for solving technical problems and helping others.
✨Highlight Your Communication Skills
As you'll be assisting colleagues with various IT issues, it's crucial to showcase your strong communication skills. Prepare examples of how you've effectively communicated technical information to non-technical individuals in the past.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific instances where you've successfully troubleshot hardware or software issues. Employers appreciate candidates who can think critically and provide solutions under pressure.
✨Prepare for Technical Questions
Brush up on common IT support scenarios and be prepared to answer technical questions related to hardware, software, and network troubleshooting. This will show that you're knowledgeable and ready to tackle the challenges of the role.
