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- Tasks: Manage theatre lists and coordinate patient admissions in a fast-paced environment.
- Company: Join North Bristol NHS Trust, dedicated to providing exceptional patient care.
- Benefits: Enjoy a supportive work culture with opportunities for growth and development.
- Why this job: Make a real impact in healthcare while developing your organisational skills.
- Qualifications: GCSEs in English and Maths required; NHS experience preferred.
- Other info: Diverse and inclusive workplace, encouraging applications from underrepresented groups.
The predicted salary is between 24000 - 36000 £ per year.
Job Overview
Band 4 Waiting List Coordinator. The Trauma & Orthopaedic department have an exciting opportunity for a Waiting List Coordinator.
The successful candidate will be responsible for managing and booking Consultant theatre lists, booking consent clinics as well as organising pre-op assessment. You should have exceptional organisational skills, eye for detail and be able to prioritise changing workloads.
Main duties of the job
- To maintain surgeons’ theatre diaries, selecting appropriate case mix in chronological order, acknowledging clinical priority
- To co-ordinate admission and associated pre-operative assessment clinics, ensuring all key staff are aware of organisational arrangements
- To act as a contact point, liaising with patients, relatives, medical representatives, GP’s/other hospitals, nursing staff, surgical team and support services
- To record performance of additional capacity to meet demand/shortfall in elective capacity
- To liaise with consultants and other staff regarding annual leave and other absences, to ensure operating lists are appropriately booked and closed if necessary
- To manage the waiting list of a group of Consultants using Careflow, in accordance with the BNSSG Access Policy
- To be aware of maximum waiting time targets for patients and monitor the Patient Target List (PTL) on a daily basis to ensure Government Access Targets are not breached
Working for our organisation
The Orthopaedic team are located in the Brunel Building and is the largest specialist elective orthopaedic centre in the Southwest, 4th largest nationally, the Major Trauma provider for the Severn region, and regional tertiary referral centre for complex spinal surgery. The Trauma team work closely with the regional plastic surgery and regional vascular teams in the management of major trauma, and in addition have excellent outcomes with ambulatory and elderly trauma including hip fractures. The elective Orthopaedic service is provided by a team of 39 North Bristol NHS Trust and University Hospitals Bristol NHS Foundation Trust Consultants, as part of a Bristol wide centralised orthopaedic service delivered at the NBT.
Detailed Job Description And Main Responsibilities
- To manage the end to end elective patient pathway
- Plays a central role with the services and is required to liaise with hospital medical staff, other departments, GP’s, patients and the general public
- To manage the end to end elective patient pathway for a group of Clinicians, coordinating admissions and associated pre-operative clinics, theatre lists and imaging as required.
- To liaise with patients and book their required appointments for their procedures.
The successful candidate must have experience of waiting list co-ordination and have a sound knowledge of IT packages in MS Office & Windows. The role requires someone who has a great attention to detail and great organisational skills for working in a fast paced, busy department.
Person specification
Knowledge/Experience
Essential criteria
- NHS Experience
- Referral to Treatment Knowledge and Experience
- Prioritisation of Workload
- Experience in Handling Inbound/Outbound Calls
Desirable criteria
- Careflow System
- Managing Waiting Lists
Qualifications
Essential criteria
- GCSE in English & Maths
Desirable criteria
- MS Office (Excel & Teams)
- Advanced Keyboard and Computer Skills
- Use of Patient Administration System
Personal Qualities
Essential criteria
- Confident and Compassionate when communicating with Patients/Staff
- Adaptable and Flexible Approach to Work
- Hard Working and Good Organisational Skills
- Ability to Managing Conflicting Priorities
If you apply for this vacancy and have not received a communication from North Bristol NHS Trust within three weeks of the closing date, please assume that on this occasion your application has been unsuccessful. North Bristol NHS Trust does not reimburse travel expenses relating to interview attendance. If you feel you meet the requirements of the Disability Act / Two Ticks scheme and require further support/advice, please contact us on tel 0117 414 1151. North Bristol NHS Trust are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful applicant(s) will normally commence at the minimum of the scale unless they have previous NHS service at the same band. Progression through the scale is by annual increments.
At North Bristol Trust (NBT), we know diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.
Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Other
Industries
- Hospitals and Health Care
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Waiting List Coordinator - Trauma & Orthopaedics employer: North Bristol NHS Trust
Contact Detail:
North Bristol NHS Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiting List Coordinator - Trauma & Orthopaedics
✨Tip Number 1
Familiarise yourself with the Careflow system, as it's essential for managing waiting lists. If you have experience with similar systems, be ready to discuss how that knowledge can transfer to this role.
✨Tip Number 2
Highlight your organisational skills by preparing examples of how you've successfully managed multiple priorities in a fast-paced environment. This will demonstrate your ability to handle the demands of the Waiting List Coordinator position.
✨Tip Number 3
Showcase your communication skills by preparing to discuss how you've effectively liaised with various stakeholders, such as patients, medical staff, and other departments. This is crucial for the role, so think of specific instances where you excelled in this area.
✨Tip Number 4
Research North Bristol NHS Trust's values and be prepared to explain how your personal qualities align with their NBT Cares framework. This will help you stand out as a candidate who fits well within their organisational culture.
We think you need these skills to ace Waiting List Coordinator - Trauma & Orthopaedics
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Waiting List Coordinator position. Understand the key responsibilities and required skills, such as organisational skills and knowledge of NHS processes.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that match the job requirements. Emphasise any previous NHS experience, your ability to manage workloads, and your proficiency with IT systems like Careflow and MS Office.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the NHS. Mention specific examples from your past experiences that demonstrate your organisational skills and ability to handle conflicting priorities.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at North Bristol NHS Trust
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of a Waiting List Coordinator. Familiarise yourself with terms like 'elective patient pathway' and 'Careflow system', as these will likely come up during your interview.
✨Showcase Your Organisational Skills
Since this role requires exceptional organisational skills, prepare examples from your past experiences where you successfully managed multiple tasks or prioritised workloads. Be ready to discuss how you handle conflicting priorities in a busy environment.
✨Demonstrate Communication Skills
As a Waiting List Coordinator, you'll be liaising with various stakeholders including patients, medical staff, and GPs. Prepare to discuss how you effectively communicate with different audiences and provide examples of how you've handled difficult conversations.
✨Align with NBT Cares Values
North Bristol NHS Trust values caring, ambition, respect, and support. Think about how your personal values align with these and be prepared to share examples that demonstrate your commitment to these principles during the interview.
