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- Tasks: Support the claims team with admin tasks and manage incoming calls.
- Company: Join Jensten, a leading independent broking group in the UK since 2018.
- Benefits: Enjoy competitive salary, 27 days leave, hybrid work options, and exciting perks.
- Why this job: Be part of a dynamic team focused on client service and personal growth.
- Qualifications: Strong communication skills and attention to detail; insurance experience is a plus.
- Other info: Flexible full or part-time roles available in Leeds or Shipley.
The predicted salary is between 28800 - 43200 £ per year.
We’re committed to delivering outstanding service to our clients—and that starts with having the right people in place. We’re currently looking for a detail-oriented and proactive Claims Administrator to join our growing team in Leeds.
About The Role
As a Claims Administrator, you’ll support our claims team by ensuring the smooth handling of administrative tasks. You’ll be the first point of contact for incoming calls, maintain accurate records, and facilitate the claims process from start to finish.
Key Responsibilities
- Provide administrative support to the claims team
- Log and record claims using internal and external systems
- Handle incoming calls and perform Data Protection checks
- Maintain strong relationships with Claims Adjusters
- Keep accurate records of all claims activity
What We’re Looking For
- Strong communication and organizational skills
- A customer-focused approach with attention to detail
- Ability to work effectively as part of a team
- Familiarity with claims processes or insurance administration is a plus
- Comfortable using software platforms and managing data
We are open to full or part-time applications, with candidates able to work hybrid from our Leeds or Shipley offices.
Rewards & Benefits
Joining us, you can expect a supportive culture and attractive rewards, including:
- Competitive salary with annual review and bonus scheme
- 27 days annual leave (plus your birthday and a religious holiday of your choice) + bank holidays
- Auto-enrolment into our pension scheme (5% employer contribution)
- Flex-benefits tailored to your preferences
- Group Life Assurance
- Fully paid 3 months Maternity, Paternity & Adoption leave
- Perks at work: discounts on cinema tickets, dining, luxury items, etc.
- Holiday purchase scheme: up to 5 days annually
About Us
Founded in 2018, Jensten is one of the UK\’s largest independent broking groups, placing over £650m GWP into the market through retail, Lloyd\’s, London Market broking, and underwriting. We balance scale and ambition with a client-focused culture, making us one of the most exciting independent broking groups in the UK.
Join us to be part of this dynamic team!
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Claims Administrator employer: Jensten
Contact Detail:
Jensten Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Administrator
✨Tip Number 1
Familiarise yourself with the claims process and insurance terminology. This knowledge will not only help you understand the role better but also impress the interviewers with your proactive approach.
✨Tip Number 2
Practice your communication skills, especially over the phone. As a Claims Administrator, you'll be the first point of contact for clients, so being clear and confident in your communication is key.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've managed multiple tasks or projects in the past. This will demonstrate your ability to handle the administrative demands of the role.
✨Tip Number 4
Network with professionals in the insurance industry, either online or at local events. Building connections can provide valuable insights and potentially lead to referrals for the position.
We think you need these skills to ace Claims Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Claims Administrator position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in administrative roles or customer service. Emphasise your communication and organisational skills, as well as any familiarity with claims processes or insurance administration.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have demonstrated attention to detail and a customer-focused approach in previous positions.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the Claims Administrator role.
How to prepare for a job interview at Jensten
✨Know the Claims Process
Familiarise yourself with the claims process and terminology. Understanding how claims are logged and processed will show your proactive approach and help you answer questions confidently.
✨Demonstrate Communication Skills
As a Claims Administrator, strong communication is key. Prepare examples of how you've effectively communicated in previous roles, especially in handling calls or resolving issues.
✨Highlight Attention to Detail
Since the role requires maintaining accurate records, be ready to discuss how you ensure accuracy in your work. Share specific instances where your attention to detail made a difference.
✨Show Team Spirit
Emphasise your ability to work as part of a team. Prepare to discuss how you've collaborated with others in past roles and how you can contribute to the claims team’s success.
