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- Tasks: Support young people and families to prevent homelessness and improve housing outcomes.
- Company: Join Norfolk County Council, a leading local authority dedicated to community service.
- Benefits: Enjoy flexible working, competitive salary, generous holidays, and employee discounts.
- Why this job: Make a real difference in the lives of children and young people while gaining valuable experience.
- Qualifications: No specific qualifications required; passion for helping others is key.
- Other info: Temporary contracts until March 2027 with opportunities for travel within Norfolk.
The predicted salary is between 26000 - 29000 £ per year.
Job Description
Housing Support Leads | temporary contracts/secondment opportunities until March 2027 | 37 hours per week | £30,559 to £32,654 per annum | Grade G | Countywide
This is an exciting opportunity to join a new team that will make a real difference to the lives of children and young people in Norfolk.
We are looking for two Housing Support Leads (fixed term or secondment to 31/03/27 in the first instance) who will work in partnership with social care professionals and housing providers to prevent homelessness and improve housing outcomes for children and young people who are unsuitably housed or approaching a planned transition.
This Will Include
- Provide thorough, professional, and timely housing advice to parents/carers, young people, and practitioners.
- Build good working relationships with local landlords, registered providers, and housing authorities.
- Provide outreach tenancy support for young people and families identified as ‘at risk’ of losing their tenancy.
- Reduce the number of children and young people in unsuitable and temporary accommodation.
The Housing Support Team Aims To
- Reduce the number of children and young people in unsuitable/insecure accommodation.
- Reduce the section 17 spend on Homelessness-related activities.
The role may include travel within Norfolk, and you will need to manage your own travel arrangements (mileage paid according to expenses procedures). Your work will involve direct engagement with young people and families, including work in family homes.
If you wish to have an informal chat about this role, please contact Sharon Matthews, Team Manager Projects, at sharon.matthews@norfolk.gov.uk.
Benefits of Working with Norfolk County Council
- Competitive salary
- Generous holiday entitlement
- Health and Wellbeing services including fast-track physiotherapy and free counselling
- Flexible working options including flexi-time, part-time, remote, and hybrid working, depending on role and needs
- Financial benefits such as discounts through ‘Norfolk Rewards’, Blue Light card, relocation expenses, and expenses advances for work travel
- Membership in the Local Government Pension Scheme with employer contributions, life assurance, death in service payments, and dependants’ pensions
- Tax-efficient schemes for extra pension and bikes
- Access to a tax-efficient car lease scheme for greener travel (eligibility dependent)
- Referral bonus for recommending candidates for hard-to-fill roles
We recommend reading the full Job description and person specification before applying. Find more information on our Terms and Conditions.
Existing Norfolk County Council employees can view and apply for vacancies through myOracle using their @norfolk.gov.uk or @nccal.ac.uk email addresses.
Closing Date
21 July 2025
About Us
Norfolk boasts miles of beautiful coastline, the unique Broads, thriving market towns, and a city with a rich cultural heritage. Our economy is growing, driven by sectors like energy and food, with ambitious plans for new housing and school building programs. Norfolk is a great place to live, work, and visit, offering an excellent environment for businesses to start, grow, and innovate.
As the main local authority for Norfolk, serving over 850,000 residents, we lead in critical policy areas, working with 84 elected Members responsible for strategic local services. We are committed to high-quality service delivery, involving service users in shaping our services, and promoting efficiency and innovation.
We collaborate with local businesses, voluntary organizations, and other local authorities such as District and Parish Councils to provide excellent services to the people of Norfolk.
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Housing Support Lead (8461) employer: Adult Learning
Contact Detail:
Adult Learning Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Support Lead (8461)
✨Tip Number 1
Familiarise yourself with the local housing landscape in Norfolk. Understanding the key players, such as local landlords and housing authorities, will help you build relationships and demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the housing and social care sectors. Attend local events or join online forums to connect with others who work in similar roles. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare for potential interview questions by reflecting on your experiences with housing support and working with vulnerable populations. Be ready to share specific examples of how you've made a difference in similar situations.
✨Tip Number 4
Consider reaching out to the Team Manager, Sharon Matthews, for an informal chat about the role. This not only shows your enthusiasm but also gives you a chance to ask questions that can help you tailor your application.
We think you need these skills to ace Housing Support Lead (8461)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Housing Support Lead position. Tailor your application to highlight how your skills and experiences align with these specific needs.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are passionate about supporting children and young people in housing situations. Use specific examples from your past experiences to demonstrate your commitment and suitability for the role.
Highlight Relevant Experience: In your CV, focus on any previous roles or volunteer work that involved housing support, social care, or working with vulnerable populations. Be sure to quantify your achievements where possible, such as the number of families you supported or initiatives you led.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at Adult Learning
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Housing Support Lead. Be prepared to discuss how your skills and experiences align with the role, especially in providing housing advice and working with vulnerable groups.
✨Showcase Your Communication Skills
As this role involves building relationships with various stakeholders, demonstrate your communication skills during the interview. Share examples of how you've effectively communicated with parents, young people, or professionals in previous roles.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about past experiences where you successfully supported individuals at risk of homelessness or improved housing outcomes, and be ready to explain your approach.
✨Ask Insightful Questions
Prepare thoughtful questions to ask the interviewer about the team dynamics, challenges faced by the Housing Support Team, and how success is measured in this role. This shows your genuine interest and helps you gauge if the position is right for you.
