Supervisor

Supervisor

Braintree Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the team, ensure top-notch customer service, and maintain store standards.
  • Company: Join a dynamic retail brand known for its stylish apparel and vibrant culture.
  • Benefits: Enjoy staff discounts, uniform allowance, and monthly target bonuses.
  • Why this job: Be part of a fun team, develop your skills, and make a real impact on customer experience.
  • Qualifications: No specific qualifications required; just bring your passion and teamwork spirit!
  • Other info: Flexibility to work at different locations and a commitment to maintaining high standards is essential.

The predicted salary is between 28800 - 43200 £ per year.

The Supervisor is responsible for overseeing the customer experience, driving the team to meet or exceed profitability expectations, training and development of the store staff, leading by example on the selling floor and maintaining the store standards on the selling floor and stockroom.

Job Description

  • Assisting the management team in exceeding the profitability expectations for the store in sales.
  • Assisting the management team in exceeding all KPI targets.
  • Ensuring that an excellent level of customer service is a priority at all times by executing and achieving the Customer Experience consistently by providing a friendly environment including greeting and acknowledgement on entrance into the store.
  • Maintain all visual merchandising standards, directives, promotions, and overall cleanliness and organisation of the sales floor and stockroom.
  • Maintain high communication levels with every team member including coaching on a regular basis
  • Maintaining solid product knowledge
  • Achieving individual sales targets
  • Demonstrating ability to work successfully in a team with all company employees
  • Opening and closing store when required.

Additional duties and responsibilities

  • Participating in and attending all store meetings and other related functions
  • Performing housekeeping and maintenance duties as required
  • Willing and being available to travel and work from different locations when necessary
  • Maintaining standards in line with the requirements of the job and any policies currently in place
  • Assuming and completing other duties as assigned by management from time to time
  • Working any additional hours as to the requirements of the job
  • Adhering to procedures relating to the proper use and care of equipment and materials for which the role has responsibility
  • Completing all duties on time and in a satisfactory manner as assigned by management
  • Punctuality and adhering to designated work schedule
  • Flexibility and working effectively with colleagues and management to accomplish duties and goals
  • Maintaining a clean, neat and presentable appearance at all times and adhering to the Guess dress code
  • Representing a positive attitude toward the merchandise and the company
  • Abide by the 6 Guess Rules
  • Adhere to the rules and guidelines as expressed in the company hand book
  • Staff Discount
  • Uniform Allowance
  • Monthly Target Bonus

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Supervisor employer: GUESS? India Private Limited

As a Supervisor at our company, you will thrive in a dynamic work environment that prioritises exceptional customer service and team collaboration. We offer competitive benefits, including staff discounts and a monthly target bonus, alongside a strong commitment to employee development and growth opportunities. Join us in a vibrant location where your contributions directly impact our success and where a positive work culture fosters both personal and professional fulfilment.
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Contact Detail:

GUESS? India Private Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Supervisor

✨Tip Number 1

Familiarise yourself with the company's values and customer service standards. This will help you demonstrate your alignment with their expectations during any interviews or discussions.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific situations where you motivated your team to achieve targets.

✨Tip Number 3

Research the latest trends in retail and customer experience. Being knowledgeable about current practices can set you apart and show that you're proactive about improving the store's performance.

✨Tip Number 4

Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.

We think you need these skills to ace Supervisor

Leadership Skills
Customer Service Excellence
Team Management
Sales Target Achievement
Visual Merchandising
Communication Skills
Coaching and Development
Product Knowledge
Flexibility
Time Management
Organisational Skills
Problem-Solving Skills
Attention to Detail
Punctuality
Positive Attitude

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in customer service, team leadership, and sales. Use specific examples that demonstrate your ability to meet profitability expectations and maintain high standards.

Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and your commitment to team development. Mention how your previous experiences align with the responsibilities of the Supervisor role and how you can contribute to the company's success.

Showcase Your Leadership Skills: Emphasise any past roles where you led a team or trained staff. Highlight your ability to communicate effectively and coach team members, as these are crucial for the Supervisor position.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential for the role.

How to prepare for a job interview at GUESS? India Private Limited

✨Showcase Your Leadership Skills

As a Supervisor, you'll be leading a team, so it's crucial to demonstrate your leadership abilities during the interview. Share examples of how you've successfully managed teams in the past, focusing on your approach to training and development.

✨Emphasise Customer Service Experience

Customer experience is a top priority for this role. Be prepared to discuss specific instances where you provided excellent customer service or resolved issues effectively. Highlight your ability to create a friendly and welcoming environment.

✨Demonstrate Product Knowledge

Having solid product knowledge is essential for a Supervisor. Research the company's products beforehand and be ready to discuss them. This shows your commitment and helps you stand out as a knowledgeable candidate.

✨Prepare for Teamwork Questions

Since the role requires working closely with colleagues, expect questions about teamwork. Prepare examples that illustrate your ability to collaborate effectively and communicate well with team members to achieve common goals.

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