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- Tasks: Lead a team managing clinical trial payments across 50+ countries.
- Company: AbbVie is dedicated to innovative medicines that tackle serious health issues.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Make a real impact in healthcare while developing your leadership skills.
- Qualifications: Bachelor's degree with 8+ years in clinical budgets or payments; SAP experience preferred.
- Other info: Join a diverse team committed to integrity and innovation.
The predicted salary is between 48000 - 72000 £ per year.
AbbVie\’s mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people\’s lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us atwww.abbvie.com . Follow @abbvie onX ,Facebook ,Instagram ,YouTube ,LinkedIn andTik Tok .
Job Description
The OUS Clinical Site Payments Supervisor will provide leadership and guidance to direct staff and manage the daily activities associated with the execution and oversight of clinical trial payments including contract entry, invoice monitoring and shopping cart creation for 50+ countries. This position will facilitate appropriate resolutions when needed, ensure agreed upon actions are completed and closed in a timely manner, and participate in the development and implementation of process improvements with minimal supervision. Serving as primary contact for escalations, this position will support stakeholders with resolutions. Strong leadership with the ability to lead without authority and effective interpersonal communication is necessary to be successful in this role.
Key Responsibilities Include:
- Manage the daily operational activities of inbox support resulting in resolution or categorization while directing and prioritizing workload for direct reports.
- Primary support includes contract entry, invoice monitoring and shopping cart creation for 1 or more countries.
- Payment business process owner for the purchasing process within SAP for clinical site contracts, monitors and evaluates the effectiveness to ensure timely and efficient processes/handoffs. Liaison with applicable affiliates including CSM, local finance & OUS Contracting.
- Identify opportunities for process improvements related to standard operating procedures within Clinical Site Payments; upstream/downstream processes.
- Responsible for development and maintenance of training materials.
- Continue to improve training, interpretation and guidance on new processes and system functionality to support the project planning, budgeting and resource management. Develop and provide training, presentations and interpretation / guidance to support process / systems and foster best practices. Serve as process / system subject matter expert.
- Supervise a team of 4 or more and evaluate the performance of those individuals; is accountable for the effective performance of the team/individuals.
- Responsible for ensuring all activities are executed in compliance with AbbVie policies, procedures and SOP’s.
Qualifications
- Bachelor degree or equivalent tertiary qualifications required with a concentration in Finance, Accounting or Business preferred. Minimum 8+ years of progressive and related experience in clinicalbudgets/contracts/payments/systems.
- SAP experience and familiarity with clinical studies is preferred.
- Must be able to manage multiple priorities and adapt quickly to change to achieve required timelines.
- Excellent analytical skills, ability to analyze large volume of data and provide solutions. Proficient in Microsoft Excel and Power Point.
- Proven track record in navigating through complex organizations, and with strong influencing skills to drive initiatives through to their successful conclusion. Leadership and stakeholder management skills preferred.
- Competent in project management and appropriately prioritizes multiple projects/tasks.
- Build and drive team/function relationships, strategy development and plan execution. Anticipate and lead issue resolution. Demonstrates ability to influence others and ‘lead without authority’ evidenced by interactions with Business Partners
- Acts as a mentor to others and “leads through teamwork” cultivating and maintaining positive peer-to-peer relationships.
- Must have clear leadership skills that minimally include strong written and effective interpersonal communication; capability to clearly present, influence, and logically justify proposals; sound judgment; negotiation and conflict management; effective communication across cultures and disciplines; relationship building and fostering teamwork; and training experience.
Additional Information
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
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OUS Clinical Site Payments Supervisor employer: AbbVie
Contact Detail:
AbbVie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land OUS Clinical Site Payments Supervisor
✨Tip Number 1
Familiarise yourself with AbbVie's mission and values. Understanding their focus on innovative medicines and solutions will help you align your responses during interviews, showcasing how your experience can contribute to their goals.
✨Tip Number 2
Highlight your leadership skills and experience in managing teams. Be prepared to discuss specific examples of how you've successfully led projects or initiatives without direct authority, as this is a key requirement for the role.
✨Tip Number 3
Brush up on your SAP knowledge and any relevant clinical trial payment processes. Being able to speak confidently about your experience with these systems will demonstrate your readiness for the technical aspects of the job.
✨Tip Number 4
Prepare to discuss your analytical skills and how you've used data to drive decisions in previous roles. Providing concrete examples of how you've improved processes or resolved issues will set you apart from other candidates.
We think you need these skills to ace OUS Clinical Site Payments Supervisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the OUS Clinical Site Payments Supervisor position. Understand the key responsibilities and qualifications required, as this will help you tailor your application.
Tailor Your CV: Customise your CV to highlight relevant experience in clinical budgets, contracts, and payments. Emphasise your leadership skills and any experience with SAP or managing teams, as these are crucial for this role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of AbbVie's mission and how your background aligns with their goals. Mention specific examples of your past achievements that demonstrate your ability to lead and manage complex processes.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for the role.
How to prepare for a job interview at AbbVie
✨Understand the Role
Make sure you thoroughly understand the responsibilities of the OUS Clinical Site Payments Supervisor. Familiarise yourself with clinical trial payments, contract entry, and invoice monitoring, as these are key aspects of the job.
✨Showcase Leadership Skills
Prepare examples that demonstrate your leadership abilities, especially in situations where you've led without authority. Highlight how you've influenced teams and resolved conflicts effectively.
✨Familiarise with SAP and Data Analysis
Since SAP experience is preferred, brush up on your knowledge of this system. Be ready to discuss how you've used data analysis in previous roles to drive process improvements or solve problems.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage multiple priorities. Think of specific instances where you've successfully navigated complex situations in a fast-paced environment.
