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- Tasks: Support vulnerable individuals in a hostel, helping them achieve independence and access opportunities.
- Company: Look Ahead is a leading not-for-profit care provider focused on social care and housing.
- Benefits: Enjoy up to 30 days annual leave, training programmes, and a generous pension scheme.
- Why this job: Make a real difference in people's lives while working in a supportive and inclusive environment.
- Qualifications: Strong communication skills and a passion for helping others are essential; experience is a plus.
- Other info: Flexible shift patterns with opportunities for career growth in a mission-driven organisation.
The predicted salary is between 22800 - 28800 £ per year.
Support Worker (REQ006108) Brent, England
We’re looking for a kind, compassionate and resilient Support Worker to join our Homelessness and Complex needs service in Brent.
£28,808.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You’ll feel at home here.
Making you feel at home here means helping you thrive in every way. That’s why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren’t token gestures – we’ve thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
• Annual leave increasing up to 30 days with length of service
• Free DBS (take this out if BSW advert)
• Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training
• ILM courses and Apprenticeship Programmes
• Healthcare Cashplan through our partner Healthshield
• Cycle to work scheme
• Employee Assistance Programme for 24-7 confidential support
• Online wellbeing resources
• A generous pension – we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
• Quarterly Staff Awards to reward & recognise our amazing staff’s commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Livingstone House is a 24 hour staffed 92 bed mix gender hostel, which provides short term supported housing for single homeless vulnerable people with Low to Medium support needs. Look ahead provides the support function and Riverside provides the housing management and night concierge. The Service provides on average 5 hours of weekly support to customers who reside in the hostel with the aim to provide them with the tools to move on within the community and live independently. On occasions, we may need support within our scattered sites based in Brent.
The Shift pattern of this role consist: 8am -4pm and 1.30pm – 9pm. Over a 7 day rota with 2 days off with weekend working
What you’ll do:
– To provide support to peers and management, being flexible and responsive and help bespoke support for each customer’s abilities and aspirations
– To implement the principles of personalisation, as part of a local service plan.
– To help support your colleagues to maximise the customers’ independence.
– To motivate customers to access educational and training opportunities and to integrate fully in the community
– To support up to 14 customers to sustain their tenancies
– To promote customer involvement in all aspects of your work
– To take on a project that will help assist the service move forward
– To work closely with peers/customers and lead on initial referral assessments, aiding their journey for betterment & lead on the resettlement of customersThis is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
– Excellent communication and a team player
– Excellent customer relationship management
– Professional manner in everything that you do
– Proven experience of motivating, supporting customers or transferable skills than can complete this task and beyond.
– A essential willingness to work evenings, weekends and bank holidays on a shift rota basis
– Ability to think outside the box (Essential)
– Work upon your own initiative which is essential
What you’ll bring:
Essential:
– Time management with is key in all area’s
– Leadership
– Teamwork
– Communication
– Resilience
– IT skills
Desirable:
– Problem solving
– Ability to work under pressure
– Confidence
– Change management
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job decription
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Support Worker employer: Look Ahead Care Support and Housing
Contact Detail:
Look Ahead Care Support and Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker
✨Tip Number 1
Familiarise yourself with the specific needs of the homeless and vulnerable populations. Understanding the challenges they face will help you connect better during interviews and demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former support workers in similar roles. They can provide insights into the day-to-day responsibilities and share tips on how to excel in the position, which can be invaluable during your application process.
✨Tip Number 3
Showcase your soft skills, especially communication and resilience, in any interactions you have with the hiring team. These qualities are crucial for a Support Worker, and demonstrating them can set you apart from other candidates.
✨Tip Number 4
Research Look Ahead's values and mission thoroughly. Aligning your personal values with theirs during discussions can highlight your genuine interest in the organisation and its goals, making you a more appealing candidate.
We think you need these skills to ace Support Worker
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Support Worker position. Tailor your application to highlight how your skills and experiences align with what Look Ahead is looking for.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in supporting vulnerable individuals or working in similar environments. Use bullet points for clarity and focus on achievements that demonstrate your skills.
Write a Personalised Cover Letter: Your cover letter should reflect your passion for the role and the organisation. Mention specific aspects of Look Ahead's mission and values that resonate with you, and explain how you can contribute to their goals.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a support role.
How to prepare for a job interview at Look Ahead Care Support and Housing
✨Show Your Compassion
As a Support Worker, empathy is key. Be prepared to share examples of how you've demonstrated compassion in previous roles or situations. This will show that you understand the importance of supporting vulnerable individuals.
✨Highlight Your Teamwork Skills
This role requires excellent collaboration with colleagues and customers. Discuss your experience working in teams, how you contribute to group dynamics, and any specific instances where teamwork led to positive outcomes.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss challenges you've faced in past roles and how you approached solving them. This will showcase your ability to think outside the box and adapt to changing situations, which is essential for this position.
✨Prepare Questions About the Role
Show your interest by preparing thoughtful questions about the Support Worker position and the organisation. Inquire about their approach to customer involvement or how they support staff development, which reflects your commitment to the role.
