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- Tasks: Manage residential properties, ensuring top-notch service and maintenance.
- Company: Join Premier Estates, a leading property management firm with a diverse portfolio.
- Benefits: Enjoy hybrid working, 25 days leave, birthday leave, and exclusive staff events.
- Why this job: Be part of a supportive team that values communication and customer satisfaction.
- Qualifications: Customer service experience, Microsoft Office skills, and a driving licence are essential.
- Other info: Comprehensive training provided to help you succeed in your role.
The predicted salary is between 28800 - 43200 £ per year.
Head Office – Premier Estates – 72-74 King Edward Street, Macclesfield, SK10 1AT
Ref 21004 Location Head Office – Premier Estates – 72-74 King Edward Street, Macclesfield, SK10 1AT Working pattern Monday to Friday 0900 – 1730 Salary Competitive Closing date 11/07/2025 Description
Position: Property Manager
Location: Hybrid (Home /Office – 74 King Edward St, Macclesfield SK10 1AT)
Working Hours: Monday – Friday, 0900 – 1730
Salary: Competitive
Contract: Full time, permanent
About Us:
Premier Estates is an award-winning managing agent that successfully maintains one of the largest and most diverse residential property portfolios in the UK. Our success is founded on the fundamental principal of effective communication and unsurpassed customer service, establishing rewarding and lasting relationships with our many satisfied clients.
Benefits:
- Hybrid Working
- Complimentary fruit in the office
- Birthday leave
- Exclusive staff events
- Westfield Health cashback plan, inclusive of surgical options
- Payday Butties (available in the office)
- 25 days of annual leave, with the opportunity to purchase additional holiday days
- Company-wide closure during the Christmas period
Job Description:
To deliver a quality property management service, including administration and maintenance across a portfolio of residential leasehold developments.
Key responsibilities include, but are not limited to:
- Ensure correspondence, emails and telephone calls are responded to within the timeframes set out in our published Customer Service Charter.
- Visit each development on a monthly basis (minimum) and as necessary.
- Liaise with Directors and / or Committee Members regarding pro-active maintenance.
- Monitor the performance of regular routine contractors (e.g. grounds maintenance, communal area cleaners, window cleaners, etc).
- Liaise with residents and / or contractors regarding repair and maintenance requests. Monitor work to completion.
- Instigate and monitor to completion insurance claims. Liaise with all parties (e.g. residents / contractors / insurance companies) as appropriate.
- Plan, specify and tender cyclical maintenance, major repairs and routine contracts (e.g. internal and external redecoration, flat roof replacement, grounds maintenance, etc.).
- Liaise with residents, contractors and specialist advisers as appropriate. Monitor work to completion.
- Advise regarding breaches of the lease, nuisance, Landlord and Tenant legislation, general requests, queries, etc. and liaise with residents, the Board, the Committee and specialist advisers as appropriate.
- Arrange insurance cover in respect of each development in accordance with company policy.
- Arrange audit of the scheme accounts as soon as possible after the year-end. Liaise with Auditors, the Board and the Committee as appropriate.
- Prepare a service charge estimate in advance of each financial year, calculating the service charges required for the forthcoming financial year.
- Monitor actual expenditure on a scheme by scheme basis to ensure that budget to actual expenditure is not exceeded and that each scheme remains in good financial order.
- Supervise the authorisation of invoices and the payment of contractors.
- Monitor the collection of service charges and other payments required by the lease. Liaise with the Finance department to instigate arrears procedures in accordance with company policy.
- Arrange, give notice, attend, chair and minute AGM and EGMs as necessary. Ensure statutory meetings are conducted in accordance with Company Law.
- Ensure compliance with Company Secretarial duties and Companies House requirements, where appropriate.
- Undertake other general duties as required from time to time commensurate with the management of residential property in accordance with industry best practice.
- Undertake other general duties as required from time to time to assist in the success of Premier Estates.
Please Note: Comprehensive guidance and support will be provided to ensure your success in this role.
What We Ask From You:
Essential
- Working within a busy and demanding environment
- Experience in a customer facing role
- Microsoft Office, basic
- Full driving licence
- Ability to multitask and prioritise a busy workload
- Time management – ability to prioritise tasks and resources
- Excellent team working and people skills
- Strong problem solving and decision-making skills
- Meticulous attention to detail
- Good interpersonal skills of dealing with people at all levels
- Highly proactive and self-motivated
Desirable
- Industry relevant qualifications, i.e. TPI, RICS or IOSH
- Educated to degree level
- Experience in a similar, property related role
- Qube software
- Knowledge and understanding of Health & Safety requirements and regulations
- Ability to lead effectively and engage in meetings
- Supplier and contractor management skills
- Dynamic
- Personable
For further details about this position or to gain deeper insights into Premier Estates, please visit our website . To contact us or make inquiries, please reach out to our recruitment team at recruitment@odevo.com , who will be delighted to provide additional information.
All applicants must be eligible to live and work in the UK without restrictions. Documented evidence of eligibility will be required from all candidates. Employment is subject to a satisfactory DBS check, satisfactory references, and, where required, the ability to engage in insurance-related activities checks.
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Property Manager employer: Premier Estates Limited
Contact Detail:
Premier Estates Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager
✨Tip Number 1
Familiarise yourself with the property management sector, especially the specific responsibilities outlined in the job description. Understanding the nuances of managing residential leasehold developments will give you an edge during interviews.
✨Tip Number 2
Network with current or former employees of Premier Estates on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Brush up on your knowledge of relevant legislation and best practices in property management. Being able to discuss these topics confidently will demonstrate your commitment and expertise in the field.
✨Tip Number 4
Prepare for potential interview questions by practising your responses to common scenarios in property management. This will help you articulate your problem-solving skills and experience effectively during the interview process.
We think you need these skills to ace Property Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property management and customer service. Use specific examples that demonstrate your ability to multitask, manage time effectively, and solve problems.
Craft a Strong Cover Letter: Write a cover letter that reflects your understanding of the role and the company. Mention your enthusiasm for working at Premier Estates and how your skills align with their values of effective communication and customer service.
Highlight Relevant Qualifications: If you have any industry-related qualifications such as TPI, RICS, or IOSH, be sure to mention them prominently. This will show that you are serious about your professional development in property management.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for a Property Manager role.
How to prepare for a job interview at Premier Estates Limited
✨Know Your Property Management Basics
Make sure you brush up on the fundamentals of property management. Understand key concepts like lease agreements, maintenance protocols, and tenant rights. This knowledge will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Customer Service Skills
Since the role involves a lot of interaction with residents and contractors, be prepared to discuss your previous customer-facing experiences. Share specific examples where you resolved issues or improved client satisfaction, as this aligns with the company's focus on effective communication.
✨Demonstrate Your Organisational Skills
The job requires multitasking and prioritising a busy workload. Be ready to talk about how you manage your time and keep track of various tasks. You might even want to mention any tools or methods you use to stay organised.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare thoughtful questions to ask the interviewers. Inquire about their expectations for the role, team dynamics, or upcoming projects. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
