At a Glance
- Tasks: Assist with sales administration and provide excellent customer service in a dynamic office environment.
- Company: Join Knight Frank, a leading global real estate consultancy with over 27,000 passionate people.
- Benefits: Enjoy flexible part-time hours and the chance to work in a supportive, inclusive culture.
- Why this job: Be part of a collaborative team that values your input and celebrates new ideas.
- Qualifications: Ideal for those with prior experience in business support or administration and strong communication skills.
- Other info: This role offers a competitive salary and opportunities for personal growth within a respected firm.
Business Support Coordinator | Cirencester | Part Time
Join to apply for the Business Support Coordinator | Cirencester | Part Time role at Knight Frank
Business Support Coordinator | Cirencester | Part Time
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Join to apply for the Business Support Coordinator | Cirencester | Part Time role at Knight Frank
Who Are We
At Knight Frank, we work responsibly in partnership to enhance people’s lives and environments. Founded in 1896 and headquartered in London, UK, Knight Frank is one of the world\’s leading independent real estate consultancies. After 128 years we are now located in over 50 Territories, 740+ Offices, 27,000+ People, with 1 Global Network.
Who Are We
At Knight Frank, we work responsibly in partnership to enhance people’s lives and environments. Founded in 1896 and headquartered in London, UK, Knight Frank is one of the world\’s leading independent real estate consultancies. After 128 years we are now located in over 50 Territories, 740+ Offices, 27,000+ People, with 1 Global Network.
At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients’ unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors – both emerging and established – we are dedicated to meeting and exceeding their property goals.
A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.
In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart here.
About The Role
Knight Frank is looking to hire a part time Business Support Coordinator to assist with sales administration in our Cirencester office.
The ideal candidate would work 22.5 hours across each week.
Role
The Country Residential sales division are looking to recruit a part time Business Support Coordinator to assist with sales administration in the Cirencester office. You will report into the Office Head and will have day-to-day input from the Senior Operations Coordinator. The ideal candidate will possess excellent attention to detail and a passion for delivering high quality customer service.
Responsibilities
- Greet customers in a polite and welcoming manner.
- Answer incoming telephone calls.
- Maintain a tidy office and reception area.
- Refer clients to a wide range of KF services including Commercial and the Global network.
- Work with Operations teams to provide a high level of support within agreed timeframes to Office Head and office team.
- Order land registry title checks.
- Register new instructions.
- Follow & adhere to all internal and external compliance & best practise measures and procedures.
- Ensure office compliance and drive audit pass rate improvements.
- Accurate generation of sales invoices.
- Demonstrate competence in all KF systems (Working Life, Hub, Global Life, Power BI, Audit centre, etc).
- Create mailers, property brochures, window cards and pitching materials.
- Supply imagery and property information for regional publications and central marketing campaigns working alongside your Marketing Senior Operations Coordinator when required.
Key Experience Required
- Prior experience in a business support, administration or front of house role (preferred).
- Excellent standard of English grammar and spelling.
Competitive salary
Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.
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Business Support Coordinator | Cirencester | Part Time employer: Knight Frank
Contact Detail:
Knight Frank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Coordinator | Cirencester | Part Time
✨Tip Number 1
Familiarise yourself with Knight Frank's values and mission. Understanding their commitment to client-centricity and inclusivity will help you align your approach during any interviews or discussions.
✨Tip Number 2
Network with current or former employees of Knight Frank. Engaging with them on platforms like LinkedIn can provide you with insider insights about the company culture and expectations for the Business Support Coordinator role.
✨Tip Number 3
Prepare to discuss your experience in customer service and administration. Be ready to share specific examples that demonstrate your attention to detail and ability to work under pressure, as these are key skills for the role.
✨Tip Number 4
Showcase your familiarity with relevant software and tools mentioned in the job description, such as Power BI and other internal systems. Being able to discuss your proficiency with these tools can set you apart from other candidates.
We think you need these skills to ace Business Support Coordinator | Cirencester | Part Time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in business support or administration roles. Emphasise skills like attention to detail and customer service, which are crucial for the Business Support Coordinator position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering high-quality customer service. Mention specific examples from your past experiences that demonstrate your ability to greet customers warmly and maintain a tidy office environment.
Highlight Relevant Skills: In your application, clearly outline your proficiency in English grammar and spelling, as well as any familiarity with systems like Working Life or Power BI. This will show that you are prepared for the technical aspects of the role.
Follow Application Instructions: Ensure you carefully follow all application instructions provided by Knight Frank. Double-check that you have included all required documents and that your application is free from errors before submitting it through our website.
How to prepare for a job interview at Knight Frank
✨Research Knight Frank
Before your interview, take some time to learn about Knight Frank's history, values, and services. Understanding their commitment to client relationships and community impact will help you align your answers with their mission.
✨Showcase Your Attention to Detail
As a Business Support Coordinator, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where your meticulousness made a difference, whether in administration or customer service.
✨Prepare for Customer Service Scenarios
Expect questions related to customer service. Think of situations where you successfully handled difficult clients or provided exceptional service. Highlight your ability to remain calm and professional under pressure.
✨Familiarise Yourself with Relevant Software
The role requires competence in various systems like Working Life and Power BI. If you have experience with similar software, be ready to discuss it. If not, express your willingness to learn quickly and adapt to new technologies.