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- Tasks: Be the friendly face of our care home, handling reception and admin tasks.
- Company: Join Lakeview Grange, a top-rated care home known for its excellence.
- Benefits: Enjoy competitive pay, flexible hours, and a supportive work environment.
- Why this job: Make a difference in people's lives while gaining valuable experience in a caring community.
- Qualifications: Strong customer service skills and IT literacy are essential; previous admin experience is a plus.
- Other info: Part-time role with a rolling rota, including alternate weekends.
£12.39 Per Hour Plus Company Benefits
Part Time Hrs to include alternate weekend working
A Top 20 Care Home Group 2025!
Awarded ‘One of the UK’s Best Companies To Work For’
Lakeview Grange is a luxurious 55 bedded residential and dementia care home based in Chichester, West Sussex.
We are looking for an Administration Assistant/Receptionist to work on a part time basis which includes alternate weekend working. You will work to a 2 week rolling rota. Week 1 equates to 24hrs per week and week 2 equates to 32 hrs per week. The days worked will be discussed at interview.
As our Administration Assistant/Receptionist you will be the first point of contact at the home and the role itself requires someone who has a range of skills with good IT experience and attention to detail.
In addition to reception duties you will provide additional administration support to the Home Administrator – predominantly HR related administration duties, although you will also need to have a good knowledge of financial aspects of the role, therefore being able to cover in the Administrator\’s absence.
Main Responsibilities:
Welcome and greet visitors to the home in a professional and courteous way, ensuring the visitors book and the person’s identity is checked as far as reasonably practical
Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly
In addition to reception duties provide additional administration support to the homes Administrator on a daily basis predominantly HR related administration duties
Assist with recruitment tasks, sifting CVs, speaking with candidates and onboarding
Organise internal meetings and ensure that any requirements have actioned
Coordinate the staff meal process as applicable to the individual home
Respond to any emergency situations as requested by the home
Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintainedPerson Specification:
Excellent customer service skills
IT literacy – competent with the use of systems
Previous telephone experience
Professional telephone manner
Knowledge of general administration
Good communication skills
Neat and well presented
Excellent written and verbal English #J-18808-Ljbffr
Admin Assistant employer: Cinnamon Care Collection
Contact Detail:
Cinnamon Care Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin Assistant
✨Tip Number 1
Familiarise yourself with the specific duties of an Admin Assistant in a care home setting. Understanding the nuances of HR-related tasks and financial aspects will help you stand out during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled difficult situations or provided exceptional service in previous roles. This is crucial as you'll be the first point of contact for visitors.
✨Tip Number 3
Research Lakeview Grange and its values. Being able to discuss why you want to work there and how you align with their mission can make a positive impression on the interviewers.
✨Tip Number 4
Practice your telephone etiquette. Since you'll be answering calls and redirecting inquiries, demonstrating a professional telephone manner during the interview will highlight your suitability for the role.
We think you need these skills to ace Admin Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in administration and customer service. Emphasise your IT skills and any previous roles that involved reception duties or HR-related tasks.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job description. Mention your attention to detail, communication skills, and ability to handle multiple tasks, as these are crucial for the role of an Admin Assistant.
Showcase Relevant Skills: In your application, clearly outline your IT literacy and any experience with telephone communication. Provide examples of how you've successfully managed administrative tasks in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A neat and well-presented application reflects your professionalism and attention to detail.
How to prepare for a job interview at Cinnamon Care Collection
✨Showcase Your Customer Service Skills
As the first point of contact, it's crucial to demonstrate your excellent customer service skills. Prepare examples of how you've handled difficult situations or provided exceptional service in previous roles.
✨Highlight Your IT Proficiency
Since the role requires good IT experience, be ready to discuss the software and systems you are familiar with. Mention any specific tools you've used in administration or reception roles that could be relevant.
✨Prepare for HR-Related Questions
Given the focus on HR-related administration duties, brush up on your knowledge of recruitment processes and employee onboarding. Be prepared to discuss your experience with CV sifting and candidate communication.
✨Demonstrate Attention to Detail
Attention to detail is key in this role. Bring examples of how you've ensured accuracy in your work, whether it’s in managing records, coordinating meetings, or maintaining a tidy workspace.
