Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the Head Housekeeper in managing daily housekeeping operations and team performance.
- Company: WGC is the UK's leading outsourced hotel services company, enhancing guest experiences for millions.
- Benefits: Enjoy flexible hours, life insurance, discounts from top retailers, and a £10,000 training budget.
- Why this job: Join a diverse team focused on career progression and personal development in a supportive environment.
- Qualifications: Previous housekeeping experience is preferred; we value behaviour over formal qualifications.
- Other info: We are a Disability Confident Employer, committed to inclusivity and support throughout the hiring process.
The predicted salary is between 25000 - 35000 £ per year.
DoubleTree by Hilton London Elstree, Barnet By-pass, Borehamwood, Hertfordshire , WD6 5PU
Rate: £14.25 | Hours: Guaranteed Hours Each Week
Benefits: Fixed hours contract available – Flexible hours to suit you – Life Insurance – Free access to Doctor and Legal helpline – Counselling/Wellbeing Support Service – Discounts from 50 top retailers – Training budget of upto £10,000 per year with unlimited career progression
WGC is the UK’s leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.
In the role of Assistant Head Housekeeper, you will report to Head Housekeeper and be responsible for supporting your team in the day to day running of the housekeeping department.
In return for your dedication, WGC offers an industry leading package and is passionate about career progression; we’ll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company.
WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more.
Benefits also include:
– Life Insurance
– DiscountStore with discounts from ASDA, O2 & more
– Discounted hotels and flights
– Employee Assistance Programme, Includine HSF Assist
– Low-cost health insurance
– Full workplace pension scheme
– 28 days holiday
Your role will include:
– Check rooms per company standard
– Work to improve productivity and efficiency of room cleaning
– Analyse guest data to plan resources and materials required to meet operational requirements
– Maintain strong working relationship with GM, Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice
– Identify ways to improve Guest Satisfaction
– Adhere to Health and Safety Policy, keep all work areas neat and well organised COSHH/Manual Handling
– Recruit, train, manage and monitor team performance daily/weekly
– Deliver and exceed financial targets
– Manage expenditure and payroll to ensure budgets are achieved
– Participate in training to improve skills and performance
– Solve routine challenges that occur on the job
If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment and want to join a business that offers you exceptional development and potential to progress, apply now.
We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Sponsored Links
With Upload your CV Your details will be shared with the directly with the hiring manager, who will contact you to arrange your interview and potential start date.
Registered in the UK at 7 Academy Buildings, Fanshaw Street, London N1 6LQ | Company Number 01163829
WGC Ltd is registered with UK Information Commissioner’s Office (ICO), registration number: ZA104215
#J-18808-Ljbffr
Assistant Head Housekeeper employer: WGC Ltd.
Contact Detail:
WGC Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Head Housekeeper
✨Tip Number 1
Familiarise yourself with the specific responsibilities of the Assistant Head Housekeeper role. Understanding the day-to-day tasks, such as managing team performance and improving guest satisfaction, will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight any previous experience in housekeeping or related fields when networking. Connect with current or former employees of WGC on platforms like LinkedIn to gain insights about the company culture and expectations.
✨Tip Number 3
Prepare to discuss how you would handle challenges in a housekeeping environment. Think of examples where you've improved efficiency or resolved conflicts within a team, as these will showcase your problem-solving skills.
✨Tip Number 4
Research WGC's commitment to diversity, equity, and inclusion. Be ready to share your thoughts on how you can contribute to this culture, as it shows that you align with their values and are invested in creating a positive work environment.
We think you need these skills to ace Assistant Head Housekeeper
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping or similar roles. Emphasise any leadership or team management skills, as well as your ability to improve productivity and guest satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the hospitality industry. Mention specific examples of how you've successfully managed teams or improved service standards in previous positions.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as communication, problem-solving, and adherence to health and safety policies. Use concrete examples to demonstrate these skills.
Show Enthusiasm for Development: Express your eagerness for career progression and training opportunities. Mention how you plan to utilise the annual training allowance to further develop your skills and contribute to the team.
How to prepare for a job interview at WGC Ltd.
✨Know the Company
Before your interview, take some time to research WGC and DoubleTree by Hilton. Understand their values, mission, and the services they provide. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Highlight Relevant Experience
Make sure to discuss your previous experience in housekeeping or related roles. Be specific about your responsibilities and achievements, especially those that align with the job description, such as managing a team or improving guest satisfaction.
✨Demonstrate Leadership Skills
As an Assistant Head Housekeeper, you'll be expected to lead a team. Prepare examples of how you've successfully managed or trained others in the past. Highlight your ability to motivate and support your team to achieve high standards.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company culture, training opportunities, and expectations for the role. This shows your enthusiasm and helps you assess if the company is the right fit for you.
