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- Tasks: Manage daily operations and team performance in a leading eye care hospital.
- Company: Optical Express is the UK's top private provider of laser eye surgery with over 35 years of experience.
- Benefits: Enjoy a competitive salary, free optical products, and career progression opportunities.
- Why this job: Join a supportive team dedicated to patient care and community impact in a modern environment.
- Qualifications: Strong management experience in retail or optical settings; excellent communication skills required.
- Other info: This role offers a chance to grow within a global organisation committed to excellence.
The predicted salary is between 36000 - 60000 £ per year.
Title: Hospital Manager
Location: Liverpool
Hours: 40 hours per week
Salary: Competitive plus bonus
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.
For over 35 years, millions of patients have trusted Optical Express with their eye care. As the UK’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many.
The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.
The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
If you’re looking to work for a market leader, then read on as we are looking for a Hospital Manager to work in our Liverpool hospital, where you’ll have responsibility for managing the performance and development of the team.
Key Responsibilities
You will be customer facing and you will help drive performance for the practice. You’ll also be responsible for the daily operational efficiency of the practice; a key part of your role will be developing the team and also promoting the benefits of laser surgery to patients.
You may come from a retail background where world class customer service comes naturally to you.
You will have strong management experience within a high-end retail or Optical setting. You’ll be adept at delivering great results through your passion for people and by working closely with members of your team to develop them through performance management.
It goes without saying that you’ll possess excellent communication and presentation skills, be articulate, motivated to achieve and have a willingness to learn and progress within Optical Express.
Day to day
- Effectively and efficiently manage resources to meet customer demands
- Ensure the practice is presentable and maintained to the highest standards of tidiness and cleanliness which showcase the professional image of Optical Express
- Help recruit, induct, coach and support your team to ensure all team members meet acceptable levels of knowledge and competence
- Ensure the team influences and advises potential patients on the most suitable and appropriate solution for their needs
What’s in it for you?
- Competitive salary
- Free or discounted optical products and procedures
- Career progression
- Modern working environment with superb technological support
Please apply now by uploading your CV.
This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment.
Optical Express is an equal opportunities employer.
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Hospital Manager Optical Express employer: Optical Express Group
Contact Detail:
Optical Express Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospital Manager Optical Express
✨Tip Number 1
Familiarise yourself with Optical Express's values and mission. Understanding their commitment to patient care and community involvement will help you align your responses during interviews, showcasing that you're a great cultural fit.
✨Tip Number 2
Network with current or former employees of Optical Express. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your management style and experience.
✨Tip Number 3
Prepare specific examples of how you've successfully managed teams in high-pressure environments. Highlighting your ability to drive performance and develop team members will resonate well with the hiring managers.
✨Tip Number 4
Research the latest trends in optical care and customer service excellence. Being knowledgeable about industry advancements will demonstrate your passion for the field and your readiness to contribute to Optical Express's success.
We think you need these skills to ace Hospital Manager Optical Express
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in management, particularly in high-end retail or optical settings. Emphasise your customer service skills and any achievements that demonstrate your ability to drive performance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for patient care and your commitment to team development. Mention specific examples of how you've successfully managed teams and improved operational efficiency in previous roles.
Highlight Communication Skills: Since excellent communication is key for this role, provide examples in your application that demonstrate your ability to articulate ideas clearly and motivate your team. This could include experiences from past jobs or relevant training.
Showcase Your Understanding of the Role: In your application, reflect on the responsibilities outlined in the job description. Discuss how your background aligns with managing daily operations and promoting laser surgery benefits to patients, showing that you understand the company's mission.
How to prepare for a job interview at Optical Express Group
✨Showcase Your Customer Service Skills
As a Hospital Manager, you'll be customer-facing, so it's crucial to demonstrate your world-class customer service skills during the interview. Share specific examples of how you've successfully managed customer interactions in previous roles, especially in high-end retail or optical settings.
✨Highlight Team Development Experience
The role involves developing and managing a team, so be prepared to discuss your experience in coaching and supporting team members. Provide examples of how you've helped others grow in their roles and how you approach performance management.
✨Understand the Company Culture
Optical Express values a culture of care, trust, and integrity. Research the company’s values and be ready to discuss how your personal values align with theirs. This will show that you're not just looking for a job, but that you're genuinely interested in being part of their team.
✨Prepare Questions About Operational Efficiency
Since you'll be responsible for the daily operational efficiency of the practice, prepare insightful questions about their current processes. This shows your proactive approach and genuine interest in improving the practice's performance.
