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For Companies At a Glance
- Tasks: Create amazing customer experiences and achieve sales targets in a vibrant retail environment.
- Company: Join Wolverine Worldwide, a global leader in branded footwear and apparel with a diverse portfolio.
- Benefits: Enjoy flexible hours, a dynamic team atmosphere, and opportunities for growth.
- Why this job: Be part of a passionate team that values customer engagement and personal development.
- Qualifications: No prior retail experience needed; just bring your enthusiasm and communication skills!
- Other info: This role is perfect for high school and college students looking for part-time work.
Current employees, please apply in Workday.
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, as well as a rock-solid infrastructure, Wolverine Worldwide is dedicated to advancing the following brands that comprise the ever expanding portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Wolverine World wide\’s continued success is driven by our ability to stay true to our simple mission: we empower, engage and inspire our consumers – every step of the way.
Our team members are the beating heart of all our stores across the world, bringing their contagious passion to work every day, and going above and beyond to ensure an amazing experience for every customer they meet. From the moment they enter the store to when they leave, you will be responsible for making sure our customers have an exceptional experience. Whether that’s helping them pick a new pair of shoes, or helping them style an outfit, your core responsibility is to ensure our consumers enjoy their time with us in store.
Key Responsibilities
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Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
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Achieving sales targets and performance metrics.
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Interact with our wonderful customers and educate them on our product, striving to build rapport and lasting relationships.
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Store Standards -maintaining store standards, front and back, including visual merchandising, managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures.
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Be responsible for cash management and adhere to all policy and procedures for security & health & safety and stock accuracy standards.
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Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data.
Knowledge, Skills and Abilities Required
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Flexible schedule and availability to work weekends and holidays
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Retail sales experience is preferred, but not required
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Passion for our brands and brand lifestyles
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Excellent communication skills
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A positive and professional attitude
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Enthusiasm to learn and to share your product knowledge
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Ability to work well under pressure in a fast-paced, sales-driven atmosphere
US Candidates Only
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Performing duties consistent with the Company’s AAP/EEO goals and policies
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High School diploma or equivalent
Working Conditions
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Retail environment
The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required.
Wolverine Worldwide, Inc. is committed to creating a company that is as diverse as our consumers. We value the differences in one another and believe our differences make us stronger. Our diverse and inclusive corporate culture starts with the recruitment process. We are committed to being an equal opportunity employer. We aim to create equal opportunities for our associates, customers, and suppliers regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other legally protected characteristic.
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Store Assistant FTC - 8 Hours - Merrell employer: WOLVERINE WORLDWIDE INC
Contact Detail:
WOLVERINE WORLDWIDE INC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant FTC - 8 Hours - Merrell
✨Tip Number 1
Familiarise yourself with the Merrell brand and its products. Understanding their footwear and apparel lines will help you engage customers effectively and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios with friends or family. This will prepare you to handle various customer interactions and ensure you can create amazing experiences as mentioned in the job description.
✨Tip Number 3
Be ready to discuss your availability, especially for weekends and holidays, as this is a key requirement for the role. Showing flexibility can make you a more attractive candidate.
✨Tip Number 4
Research the latest trends in retail and customer engagement strategies. Being knowledgeable about current practices can help you stand out during any interviews and show that you're proactive about improving customer experiences.
We think you need these skills to ace Store Assistant FTC - 8 Hours - Merrell
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Store Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, especially in retail or customer service. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to meet sales targets and provide excellent customer service.
Write a Strong Cover Letter: In your cover letter, express your passion for the Merrell brand and your enthusiasm for providing exceptional customer experiences. Mention specific examples from your past experiences that showcase your communication skills and ability to work under pressure.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a retail environment.
How to prepare for a job interview at WOLVERINE WORLDWIDE INC
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Merrell and its products during the interview. Share any personal experiences you have with the brand, whether it's wearing their footwear or participating in outdoor activities that align with their lifestyle.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight situations where you went above and beyond to help a customer, as this role heavily focuses on creating amazing experiences for customers.
✨Understand the Role's Responsibilities
Familiarise yourself with the key responsibilities listed in the job description. Be ready to discuss how you can contribute to achieving sales targets, maintaining store standards, and managing cash effectively.
✨Ask Insightful Questions
Prepare thoughtful questions to ask the interviewer about the company culture, team dynamics, and upcoming product launches. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
