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For Companies At a Glance
- Tasks: Be the key link between our products and customers while supporting the sales team.
- Company: Join Levi's, an iconic brand known for celebrating change and creativity.
- Benefits: Enjoy competitive pay, incredible perks, and opportunities for career development.
- Why this job: Work in a vibrant environment where your ideas matter and customer service shines.
- Qualifications: Experience in retail, strong customer service skills, and team management are essential.
- Other info: Passion for denim and brand values is a must!
The predicted salary is between 24000 - 36000 £ per year.
The Cosmetics Company Stores are the outlet retailing operation of the Estée Lauder Companies.
We opened our first UK store in 1994, in the historic town of Bath, England, and now operate over 20 stores at key Designer Outlet destinations across the UK, including Bicester Village, Cheshire Oaks, and Gunwharf Quays.
We offer our consumers all core Estée Lauder Companies brands, including Clinique, Estée Lauder, Jo Malone London, M·A·C, and Tom Ford Beauty, where our consumers can immerse themselves in a world of premium skincare, makeup, fragrance, and haircare.
We are looking for a Key Holder to support the Store Manager and Assistant Manager to ensure the smooth and efficient running of the Store.
Compensation and Benefits
- Competitive industry salary
You will have:
- While not essential, previous retail operations experience, including cash reconciliation and opening and closing the store, is desirable.
- Previous supervisory experience, including coaching/mentoring others to achieve sales and customer service targets, is desirable.
- A passion and energy to provide inspirational, authentic, and personalized customer service.
- Flexible availability across days and hours. We want all of our team to have a good work-life balance. Please discuss your availability further with the hiring manager before or during the interview.
- Proof of right to live and work in the country.
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Key Holder employer: Cotswolds Designer Outlet
Contact Detail:
Cotswolds Designer Outlet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Holder
✨Tip Number 1
Familiarise yourself with Levi's brand values and culture. Understanding what the company stands for will help you connect with the team and demonstrate your passion during any interactions.
✨Tip Number 2
Showcase your customer service skills in real-life scenarios. Think of examples where you've gone above and beyond for customers, as this will resonate well with the hiring team.
✨Tip Number 3
Prepare to discuss your experience with KPIs and sales targets. Be ready to share specific instances where you successfully met or exceeded these goals, as this is crucial for the Key Holder role.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the store's dynamics and expectations, which can give you an edge in your application process.
We think you need these skills to ace Key Holder
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Key Holder position at Levi's. Tailor your application to highlight your relevant experience in customer service and team management.
Showcase Your Experience: In your CV and cover letter, emphasise your previous retail experience, particularly any roles where you met KPIs or managed a team. Use specific examples to demonstrate how you've delivered exceptional customer service and supported your colleagues.
Align with Brand Values: Levi's values are important to them, so make sure to express your passion for the brand in your application. Mention any personal connections to denim or fashion, and how you embody the brand's values in your work.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in a customer-facing role.
How to prepare for a job interview at Cotswolds Designer Outlet
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Levi's and its values during the interview. Share why you love the brand and how it aligns with your personal values, as this will demonstrate your commitment to representing the company.
✨Highlight Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in previous roles. Discuss specific situations where you went above and beyond to meet customer needs, as this is crucial for a Key Holder position.
✨Demonstrate Team Leadership Experience
Be ready to talk about your experience in motivating and managing a team. Share instances where you successfully guided your colleagues to achieve sales targets or improve performance, showcasing your leadership abilities.
✨Familiarise Yourself with KPIs
Understand key performance indicators relevant to retail and be prepared to discuss how you've met or exceeded these in past roles. This knowledge will show that you are results-driven and understand the importance of achieving targets.
