Housing Manager

Housing Manager

Chelmsford Full-Time 28800 - 43200 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage student housing operations and lead a team of Housing Management Officers.
  • Company: ARU is a global university known for its innovative education and impactful research.
  • Benefits: Enjoy generous holidays, pension schemes, training opportunities, and flexible working arrangements.
  • Why this job: Join a supportive culture that values diversity and makes a real difference in students' lives.
  • Qualifications: A degree or relevant experience in housing management is required.
  • Other info: This role includes out-of-hours emergency duties and occasional weekend events.

The predicted salary is between 28800 - 43200 ÂŁ per year.

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  • Job Description Person Specification (PDF , 151.95kb)
  • Candidate Brief (PDF , 3596.19kb)

About ARUJob Category

Administrative

Vacancy Type

Permanent

Employment Type

Full time

Salary From

ÂŁ38,249

Salary To

ÂŁ44,128

Location

Chelmsford/Cambridge

Faculty/Prof Service

Estates & Facilities Services

Closing Date

04/08/2025

Ref No

3562

Documents

  • Job Description Person Specification (PDF , 151.95kb)
  • Candidate Brief (PDF , 3596.19kb)

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About ARU

ARU is a global university transforming lives through innovative, inclusive and entrepreneurial education and research. ARU holds a Gold award for the quality of its education, awarded through the Teaching Excellence Framework (TEF).

ARU’s research institutes and four faculties bridge scientific, technical and creative fields. We deliver impactful research which tackles pressing issues and makes a real difference to our communities. Our academic excellence has been recognised by the UK’s Higher Education funding bodies, with 16 of our research areas assessed as world leading. We are the largest provider of Nursing, Midwifery, Health and Social Care students in the East of England, and we are also among the UK’s leading universities for degree apprenticeship provision, working with hundreds of employers across the UK.

About The Role

Residential Services manage a portfolio of owned and leased student residential accommodation in Cambridge, Chelmsford and Writtle as well as several accommodation provision arrangements with private accommodation providers. The service manages year-round student residential stays, as well as visiting commercial residential bookings, including summer schools. We typically house those that want our accommodation for an academic year and then support all students with sourcing on going private sector accommodation for subsequent years of study.

The role will require management of a team of Housing Management Officers who oversee the day-to-day management of both University managed accommodation and leased houses in Cambridge and Chelmsford. You’ll be required to take part in an out-of-hours emergency response rota and work some weekends for Open Days, arrivals and departures.

The ideal candidate will have a Degree and appropriate level of experience and evidence of continuing professional development relevant OR part qualified in a relevant professional qualification and appropriate level of experience and evidence of continuing professional development relevant to the role.

Informal enquiries can be made to Victoria Stanbury, Deputy Residential Service Manager at victoria.stanbury@aru.ac.uk

Find out more about working with us and how we recruit .

We have an agile working culture and offer an extensive range of benefits including generous holiday entitlement, occupational pension schemes, training and development opportunities, travel to work scheme and a competitive relocation package. Visit our benefits page for full details.

We are committed to safeguarding and promoting welfare of our staff and students and expect all staff and volunteers to share this commitment. Applicants should be aware that ARU will carry out online searches as part of the due diligence on short listed candidates.

We value diversity at ARU and welcome applications from all sections of the community.

We have a responsibility to ensure that all employees are eligible to live and work in the UK.

In accordance with the UK Government’s immigration points-based system, this post does not meet the characteristics of a skilled job including salary criteria to be eligible for sponsorship under the Skilled Worker Route.

Committed to being inclusive and open to discuss flexible working.

We reserve the right to close this vacancy once we have received sufficient applications.

Guidance Notes

Please download the Job Description Person Specification for key requirements. To apply, demonstrate how your skills and experience meet the criteria.

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Other

  • Industries

    Higher Education

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Housing Manager employer: Anglia Ruskin University

ARU is an exceptional employer, offering a dynamic and inclusive work culture that prioritises employee growth and development. With generous benefits such as a robust pension scheme, extensive holiday entitlement, and opportunities for professional training, ARU fosters a supportive environment for its staff. Located in the vibrant cities of Cambridge, Chelmsford, and Writtle, employees enjoy a collaborative atmosphere while contributing to impactful research and education that transforms lives.
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Contact Detail:

Anglia Ruskin University Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing Manager

✨Tip Number 1

Familiarise yourself with ARU's values and mission. Understanding their commitment to innovative and inclusive education will help you align your responses during interviews, showcasing how your personal values resonate with theirs.

✨Tip Number 2

Network with current or former employees of ARU, especially those in the Residential Services department. They can provide valuable insights into the team dynamics and expectations, which can be beneficial for your interview preparation.

✨Tip Number 3

Prepare to discuss your experience in managing teams and handling emergency situations. Given the role's requirement for participation in an out-of-hours emergency rota, demonstrating your ability to stay calm under pressure will be crucial.

✨Tip Number 4

Research the local housing market in Cambridge, Chelmsford, and Writtle. Being knowledgeable about the area will not only impress during interviews but also show your commitment to supporting students in finding suitable accommodation.

We think you need these skills to ace Housing Manager

Team Management
Communication Skills
Customer Service
Problem-Solving Skills
Organisational Skills
Knowledge of Housing Regulations
Conflict Resolution
Budget Management
Emergency Response Planning
Event Coordination
Adaptability
Interpersonal Skills
Time Management
Attention to Detail

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Housing Manager position. Tailor your application to highlight how your skills and experiences align with these specific needs.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in housing management or related fields. Provide examples of how you've successfully managed teams or projects that relate to the role.

Showcase Professional Development: Mention any relevant qualifications or professional development courses you have completed. This could include degrees, certifications, or training that demonstrate your commitment to the field of housing management.

Personalise Your Application: Address your cover letter to the hiring manager if possible, and express your enthusiasm for the role and the university. Mention why you want to work at ARU specifically and how you can contribute to their mission.

How to prepare for a job interview at Anglia Ruskin University

✨Understand the Role

Make sure you thoroughly read the job description and understand the responsibilities of a Housing Manager. Be prepared to discuss how your previous experience aligns with managing student accommodations and leading a team.

✨Showcase Your Leadership Skills

As this role involves managing a team, be ready to provide examples of your leadership style and how you've successfully managed teams in the past. Highlight any relevant experiences that demonstrate your ability to motivate and support your team.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills, especially in emergency situations or during peak times like student arrivals. Think of specific examples where you've handled similar challenges effectively.

✨Demonstrate Your Commitment to Diversity

ARU values diversity and inclusivity, so be prepared to discuss how you can contribute to creating an inclusive environment for students from various backgrounds. Share any experiences that reflect your commitment to these values.

Housing Manager
Anglia Ruskin University
Location: Chelmsford
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