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For Companies At a Glance
- Tasks: Provide premium hearing care and solutions to patients in their homes.
- Company: Join Hidden Hearing, a leading provider of private hearing healthcare since 1968.
- Benefits: Enjoy a competitive salary, generous car allowance, private health insurance, and 25 days annual leave.
- Why this job: Make a life-changing impact while working in a supportive, family-like culture with growth opportunities.
- Qualifications: Must be HCPC qualified with a full UK driving licence and sales aptitude.
- Other info: Permanent contract with flexible hours; uncapped commission and bonuses available.
The predicted salary is between 37618 - 42000 £ per year.
Overview
Hearing Aid Dispenser – Cumbria at Hidden Hearing. We are looking for a HCPC qualified Hearing Aid Dispenser / Audiologist in the Cumbria area, based in the heart of the community and visiting patients in their own homes. This is a permanent role, 37.5 hours per week, Monday to Friday 9.00am to 5.00pm, with some flexibility in working hours according to business needs.
Responsibilities
- Carry out comprehensive hearing assessments and provide and sell the most appropriate hearing solutions within specified time scales, in accordance with HCPC standards of conduct and ethics and BSHAA code of practice and guidelines.
- Complete audiograms and customer records on the Company’s CMS system accurately and synchronise daily.
- Adhere to company working practices including the standard consultation.
- Provide premium after-sales service by responding to service calls to resolve problems or queries in a timely and professional manner.
- Keep knowledge and skills up to date in line with HCPC CPD requirements.
Job Requirements
- Qualified HAD or Pre-Registered HAD.
- Hold current HCPC registration.
- Be a member or be prepared to become a member of BSHAA.
- IT skills at a level that enables the use of the company systems and audiometry equipment.
- Time and job management abilities to allow a well-planned and structured approach to workload.
- Hold a current driving licence.
Benefits and Salary
- Basic salary – £37,618.
- Generous car allowance starting from £5,328 per annum (depending on performance/sales) or company car if preferred.
- Rewarding uncapped commission payable monthly and opportunity to earn both quarterly and annual bonuses.
- Private Health Insurance (after qualifying period).
- 25 days annual leave plus bank holidays.
- Employee Assistance Programme accessible for you and your family.
- Plus other benefits including employee discounts for you and your family, supportive culture, long service awards.
- IiP Gold accredited company.
About the Company
Hidden Hearing is one of the UKs leading expert providers of private hearing healthcare, providing life changing hearing healthcare. Established in 1968, Hidden Hearing is dedicated to providing the highest standard of care possible, with more than 100,000 people trusting us to test and care for their hearing every year. We are owned by Demant, a global, world-leading hearing healthcare and technology group.
We employ over 650 people in the UK, including almost 240 fully qualified Hearing Aid Dispensers. We pride ourselves on a down-to-earth, supportive culture and were the first dedicated hearing retailer to be recognised as a member of Investors in People, achieving Gold standard in 2023.
There are ongoing training and development opportunities to grow and progress with us so that you become the very best you can be.
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Hearing Aid Dispenser- Cumbria employer: Hidden Hearing
Contact Detail:
Hidden Hearing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hearing Aid Dispenser- Cumbria
✨Tip Number 1
Familiarise yourself with the latest hearing aid technologies and trends in the industry. This knowledge will not only help you during interviews but also demonstrate your commitment to providing premium customer care.
✨Tip Number 2
Network with other professionals in the audiology field, especially those who work in Cumbria. Attend local events or join online forums to connect with potential colleagues and gain insights into the community's needs.
✨Tip Number 3
Prepare to discuss your sales experience and how it relates to providing excellent patient care. Be ready to share specific examples of how you've successfully met client needs in previous roles.
✨Tip Number 4
Research Hidden Hearing’s values and culture thoroughly. Understanding their commitment to teamwork and innovation will help you align your responses during the interview and show that you're a great fit for their supportive environment.
We think you need these skills to ace Hearing Aid Dispenser- Cumbria
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of a Hearing Aid Dispenser. Familiarise yourself with the HCPC standards and BSHAA guidelines to demonstrate your knowledge in your application.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job description. Emphasise your HCPC qualification, customer care abilities, and any sales experience to stand out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hearing healthcare and your commitment to providing premium customer service. Mention specific examples from your past experiences that illustrate your skills and dedication.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at Hidden Hearing
✨Showcase Your HCPC Qualification
Make sure to highlight your HCPC qualification during the interview. Be prepared to discuss how your training and experience align with the standards expected by Hidden Hearing, as this is crucial for the role.
✨Demonstrate Customer Care Skills
Since providing premium customer care is a key responsibility, think of examples from your past experiences where you went above and beyond for a customer. This will show your commitment to patient satisfaction.
✨Prepare for Sales Questions
As the role involves an aptitude for sales, be ready to discuss your sales experience. Prepare to share specific instances where you successfully sold products or services, focusing on your approach and results.
✨Familiarise Yourself with Company Values
Hidden Hearing values teamwork, trust, a can-do attitude, and innovation. Research these values and think about how you embody them in your work. Be ready to provide examples that demonstrate your alignment with their culture.
