At a Glance
- Tasks: Assist with fundraising and administrative tasks to support the charity's mission.
- Company: Join York & Scarborough Hospitals Charity, dedicated to improving patient care.
- Benefits: Enjoy 27-33 days holiday, NHS pension, and discounts on various services.
- Why this job: Make a real impact in healthcare while developing valuable skills in a supportive team.
- Qualifications: No prior experience needed; a positive attitude and teamwork are essential.
- Other info: Role based at York Hospital with occasional travel for events.
The predicted salary is between 28800 - 43200 £ per year.
Do you want to help make our hospital a better place for our patients and staff?
This is an exciting opportunity to take on the role of Charity Assistant for York & Scarborough Hospitals Charity (Y&S HC).
As Charity Assistant, you will be the first point of contact for enquiries into the charity through the Charity Office. Reporting to the Head of Charity although supporting all members of the team to deliver the charity strategy, you will play an invaluable role in day-to-day operational activity of the charity, providing administrative and fundraising support to the Charity Team.
Interviews will be held on 31st July 2025
Through excellent customer service and attention to detail, you will assist in building and developing fundraising relationships with donors, supporters and volunteers.
You will have responsibility for thanking all donations received, accurately recording financial data and supporter information on our CRM database, keeping digital fundraising platforms updated and relevant and assisting with direct-mail and newsletters for distribution to our supporters. You will be required to attend meetings and take minutes.
The role involves communicating with a wide range of people; internal trust staff, patients and family members as well as community groups and local businesses, so an ability to adapt to these difference audiences is essential.
You will be someone with a positive outlook and attitude, a strong team player and be keen to make a difference for our hospitals through your work in a busy fundraising environment. Previous charity or fundraising experience would be an advantage but not essential.
The role is based in the Charity Office at York Hospital, although you will occasionally be required to travel to other sites within York and Scarborough Teaching Hospitals NHS Foundation Trust, and work out of hours when required for fundraising events.
Our benefits
We offer a range of benefits to support our staff including:
- Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
- 27 days holiday rising to 33 days (depending on NHS Trust service)
- A variety of different types of paid and unpaid leave covering emergency and planned leave
- Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
- NHS Car Lease scheme and Cycle to Work scheme
- An extensive range of learning and development opportunities
- Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust\’s dedicated Staff Benefits pages.
For further details / informal visits contact: Name: Rachel Brook Job title: Head of Charity Email address: rachel.brook5@nhs.net Telephone number: 01904 721737
Alternative Contact
Emma Sargent
Fundraising Manager
01904 724830 #J-18808-Ljbffr
Charity Assistant employer: York and Scarborough Teaching Hospitals NHS Foundation Trust
Contact Detail:
York and Scarborough Teaching Hospitals NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Charity Assistant
✨Tip Number 1
Familiarise yourself with the York & Scarborough Hospitals Charity's mission and values. Understanding their goals will help you align your responses during the interview and demonstrate your genuine interest in making a difference.
✨Tip Number 2
Network with current or former employees of the charity. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach and questions during the interview.
✨Tip Number 3
Prepare examples of how you've provided excellent customer service or supported fundraising efforts in the past. Being able to share specific experiences will showcase your skills and suitability for the role.
✨Tip Number 4
Demonstrate your adaptability by thinking of ways you've successfully communicated with diverse audiences. This will highlight your ability to connect with various stakeholders, which is crucial for the Charity Assistant role.
We think you need these skills to ace Charity Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Charity Assistant position. Tailor your application to highlight how your skills and experiences align with these needs.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for charity work and your ability to provide excellent customer service. Mention specific examples from your past experiences that demonstrate your suitability for the role.
Highlight Relevant Experience: If you have previous experience in charity or fundraising, make sure to detail this in your CV. Even if you don't have direct experience, include any relevant skills or volunteer work that shows your commitment to helping others.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the Charity Assistant role.
How to prepare for a job interview at York and Scarborough Teaching Hospitals NHS Foundation Trust
✨Research the Charity
Before your interview, take some time to learn about York & Scarborough Hospitals Charity. Understand their mission, recent fundraising initiatives, and how they impact the community. This knowledge will help you demonstrate your genuine interest in the role and the organisation.
✨Showcase Your Customer Service Skills
As a Charity Assistant, excellent customer service is key. Prepare examples from your past experiences where you've successfully interacted with donors, supporters, or volunteers. Highlight your ability to adapt your communication style to different audiences, as this is crucial for the role.
✨Be Detail-Oriented
Attention to detail is essential in this position, especially when recording financial data and managing supporter information. During the interview, mention any relevant experiences where your attention to detail made a positive impact, such as maintaining accurate records or managing databases.
✨Express Your Passion for Fundraising
Even if you don't have direct fundraising experience, convey your enthusiasm for making a difference through charity work. Share any volunteer experiences or personal motivations that drive your interest in supporting the hospital's mission. This passion can set you apart from other candidates.