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For Companies At a Glance
- Tasks: Provide exceptional customer service and handle cash transactions.
- Company: Join a vibrant team at Cricklewood Club, where caring for people is our DNA.
- Benefits: Enjoy flexible hours, mental wellbeing apps, staff discounts, and 4 weeks annual leave.
- Why this job: Be yourself at work while making meaningful connections with customers in a fun environment.
- Qualifications: Must be 18+, with experience in customer service and cash handling.
- Other info: Flexible evening and weekend shifts available; perfect for students!
Have you ever wondered what it would be like to genuinely be yourself at work? Do you hvae great cash handling experience? Do you consider yourself as a people person? If yes, we would love to hear from you!
Join us as a Customer Assistant in our CricklewoodClub offering a 30hour contract. This includes evening and weekends shifts and you must be fully flexible and available to work on any given day.
The Role You’ll Play
As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA.
Hit the Jackpot with Our Benefits
- Help@Hand – a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more
- Thrive App – for your mental wellbeing approved by the NHS
- Buzz Brights Apprenticeships
- Buzz Brilliance Awards – Employee Recognition Scheme
- Buzz Learning, our digital learning platform with access to 100s of online courses
- In-house Training – Fire safety, Food safety 1 & 2, COSHH and more
- Access to Trained Mental Health Advocates for advice on your mental wellbeing
- 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues)
- Buy Holidays Salary Sacrifice Scheme– opportunity to buy an extra week’s holiday (if eligible)
- Staff discount 50% off bingo tickets, food & soft drinks
- Refer a Friend Scheme
- Life Assurance
- Pension Scheme
Your Responsibilities as Part of Our Team
- Build rapport and relationships with Customers
- Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard
- Support with other duties as requested by the line manager
- Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live
The Winning Combination We’re Looking For
- Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment
- Outstanding communication skills that can be adapted to different situations when necessary
- Experience of handling cash and basic numeracy knowledge
- You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards
Applicants must be 18+
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Customer Assistant - Cashier employer: Bada Bingo
Contact Detail:
Bada Bingo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Cashier
✨Tip Number 1
Make sure to showcase your cash handling experience during the interview. Be ready to discuss specific situations where you successfully managed cash transactions, as this will demonstrate your reliability and competence in a key area of the role.
✨Tip Number 2
Since the role requires flexibility, be prepared to discuss your availability openly. Highlight your willingness to work evenings and weekends, as this shows that you're committed to meeting the needs of the business.
✨Tip Number 3
Emphasise your people skills by sharing examples of how you've built rapport with customers in previous roles. This could include anecdotes about resolving customer issues or creating a positive experience, which aligns perfectly with the company's focus on exceptional service.
✨Tip Number 4
Familiarise yourself with the company's values and culture. During your conversation, reference how your personal values align with theirs, especially regarding customer care and creating a safe environment for all customers.
We think you need these skills to ace Customer Assistant - Cashier
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your cash handling experience and customer service skills. Use specific examples from previous roles to demonstrate how you've gone above and beyond for customers.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you believe being yourself at work is important and how you can contribute to creating a welcoming environment for customers.
Showcase Flexibility: Since the role requires flexibility with shifts, mention your availability clearly in your application. Highlight any previous experience where you adapted to changing schedules or tasks.
Prepare for Potential Questions: Think about how you would respond to questions regarding customer service scenarios, cash handling, and teamwork. Be ready to provide examples that showcase your communication skills and ability to handle challenges.
How to prepare for a job interview at Bada Bingo
✨Show Your People Skills
As a Customer Assistant, your ability to connect with customers is crucial. Be prepared to share examples of how you've built rapport in previous roles, whether in hospitality, retail, or leisure. Highlight your friendly and approachable nature.
✨Demonstrate Cash Handling Experience
Since cash handling is a key part of the role, be ready to discuss your experience with managing transactions. Mention any specific systems or processes you’ve used and how you ensure accuracy and security when handling cash.
✨Emphasise Flexibility
The job requires flexibility with shifts, including evenings and weekends. Make sure to express your willingness to adapt to different schedules and tasks. Share any past experiences where you successfully managed varying work hours.
✨Understand the Company Culture
Research the company’s values and mission, especially their focus on customer care and creating a safe environment. During the interview, align your answers with these values to show that you’re a good fit for their team.
