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- Tasks: Support teams by managing communications, records, and invoices to improve lives.
- Company: Join Newlife, a charity dedicated to enhancing the lives of children and families.
- Benefits: Enjoy a supportive work environment with opportunities for personal growth and development.
- Why this job: Make a real impact while gaining valuable experience in a compassionate team.
- Qualifications: GCSEs in Maths, English, and IT; admin experience preferred.
- Other info: Ideal for those passionate about social care and making a difference.
The predicted salary is between 24000 - 36000 £ per year.
Charitable Services Administrator
Reports To:Child and Family Support Manager
Division:Charity
Team:Child and Family Support Team
Location:Cannock
Role Purpose
The Charitable Services Administrator provides efficient and professional administrative support to the Equipment and Nurse Service teams within Newlife. This role ensures timely communication with families, professionals, and suppliers, contributing to the smooth and effective delivery of services. Key responsibilities include managing communications, maintaining accurate records, processing invoices and purchase orders, and supporting the wider administrative needs of the team. Through high-quality support, the role directly contributes to improving the lives of children and their families.
Key Responsibilities
- Professionally answer and manage incoming telephone calls and emails.
- Promptly direct enquiries and messages to the appropriate team members.
- Handle callback and email requests and follow up where required.
- Maintain accurate records of communications and actions.
- Provide general administrative support across the service.
- Process and log invoices in a timely manner.
- Raise purchase orders (POs) accurately and efficiently.
Note: The above list outlines the key accountabilities of the role but is not exhaustive.
Team Member Requirements
Qualifications & Training
- GCSEs (or equivalent) in Maths, English, and Information Technology at Grade C or above.
Knowledge & Experience
- Prior experience in an administrative role, ideally within a health or social care environment.
- Familiarity with information databases, preferably Microsoft Access.
- Strong understanding of confidentiality principles and GDPR compliance.
Skills
- Ability to prioritise workload and work effectively in a fast-paced environment.
- Strong verbal and written communication skills, delivered with confidence and sensitivity.
- Skilled in managing expectations of families and professionals.
- High level of accuracy and attention to detail.
- Excellent record-keeping and IT skills, including proficiency in Microsoft Word and Excel.
- Problem-solving mindset with the ability to troubleshoot and overcome barriers.
Attributes
- Resilient and adaptable to change.
- Flexible, methodical, and professional in approach.
- Constructive problem-solver with a positive attitude.
- Self-motivated and highly organised.
- Compassionate and collaborative team player.
REF-222 716
Charitable Services Administrator in Cannock employer: Newlife The Charity for Disabled Children
Contact Detail:
Newlife The Charity for Disabled Children Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Charitable Services Administrator in Cannock
✨Tip Number 1
Familiarise yourself with the specific services offered by Newlife and how they impact families. This knowledge will help you engage more meaningfully during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the charity sector, especially those involved in child and family support. Attend relevant events or join online forums to gain insights and potentially get referrals that could boost your application.
✨Tip Number 3
Prepare for potential interview questions by practising responses that highlight your administrative skills and experience in a health or social care environment. Use examples that showcase your ability to manage communications and maintain records accurately.
✨Tip Number 4
Demonstrate your understanding of confidentiality principles and GDPR compliance during discussions. Being able to articulate these concepts will show that you are not only qualified but also responsible and trustworthy in handling sensitive information.
We think you need these skills to ace Charitable Services Administrator in Cannock
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administrative experience, particularly in health or social care environments. Emphasise your skills in communication, record-keeping, and IT proficiency, as these are crucial for the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for supporting children and families. Mention specific examples of how your previous experience aligns with the responsibilities of the Charitable Services Administrator role.
Highlight Key Skills: Clearly outline your ability to manage communications and maintain accurate records. Use bullet points to make it easy for the hiring team to see your qualifications at a glance.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this role.
How to prepare for a job interview at Newlife The Charity for Disabled Children
✨Show Your Communication Skills
As a Charitable Services Administrator, you'll need to demonstrate strong verbal and written communication skills. During the interview, be sure to articulate your thoughts clearly and confidently. Share examples of how you've effectively managed communications in previous roles.
✨Highlight Your Administrative Experience
Make sure to discuss your prior experience in administrative roles, especially within health or social care environments. Be prepared to provide specific examples of tasks you've handled, such as processing invoices or maintaining records, to showcase your relevant skills.
✨Demonstrate Attention to Detail
This role requires a high level of accuracy and attention to detail. During the interview, mention instances where your meticulous nature has positively impacted your work. You could talk about how you ensured accurate record-keeping or how you managed complex data.
✨Emphasise Your Problem-Solving Skills
A problem-solving mindset is crucial for this position. Be ready to discuss challenges you've faced in previous roles and how you overcame them. This will show your potential employer that you're adaptable and capable of handling unexpected situations.
