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- Tasks: Lead a dynamic team, ensuring exceptional customer service and food quality.
- Company: Chopstix is a vibrant restaurant chain offering bold Chinese flavours and a fun dining experience.
- Benefits: Enjoy employee discounts, health plans, career development, and free meals on shift.
- Why this job: Join a collaborative environment that values innovation and teamwork while making customers happy.
- Qualifications: Experience in customer service and leadership, with strong communication and problem-solving skills.
- Other info: Be part of a movement that prioritises work/life balance and personal growth.
The predicted salary is between 28800 - 43200 £ per year.
JOIN THE CHOPSTIX REVOLUTION!
For the Flavour Cravers!
Step up, stand out! Experienced leaders wanted to drive our teams forward.
Embark on an Epic Journey with Chopstix – Where Flavour Meets Fun!
Are you ready to spice up your career in a dynamic and rapidly expanding business? If you have a passion for delivering exceptional customer service and the skills to build an extraordinary team, we want to hear from you!
WHO ARE WE?
Chopstix is not just a restaurant; we\’re a movement! Offering Bold, Chinese Flavours! We\’re on the lookout for individuals who embody inspiration. Join us in consistently delivering an unrivalled dining experience. At Chopstix, we put our whole heart into everything we do, fostering a work/life balance that fits our people perfectly. Let\’s stir-fry success together!
At Chopstix we are guided by our core values that are rooted in our DNA:
- We Take Pride, putting our whole heart into every task, ensuring that our dedication and passion are reflected in our work.
- We are All In Together, supporting each other to win as a team. Our collaborative environment values every team member\’s contribution, making success a collective achievement.
- Being Quick To Shift is essential; our fast-paced industry demands adaptability, and we need people who can meet new challenges head-on with agility and resourcefulness.
- We Lead The Way by always being the first to try new things and shake things up. Innovation is at our core, and we thrive on taking risks and pushing boundaries.
WHAT DO WE WANT?
Ready to take the lead? If you\’ve got the skills, confidence, and experience to guide a team in a fast-paced environment, we want to hear from you!
We are looking for a Team Leader with a fantastic attitude, and commitment to exceptional customer service. You must be experienced and passionate about delivering delicious food, and be prepared to train on the Woks, so that you can both assist and supervise the back of house teams, as and when required.
You will be the face of the store and assist your manager in leading and inspiring the team, promoting great teamwork to achieve exceptional results in food quality, sales, and profitability. You will put our customers\’ happiness at the centre of everything you do, providing adining experience packed with flavour, to every customer every time.
PERKS THAT PACK A PUNCH!
- Employee Discount
- Online Discounts in High Street Stores
- Opt in Health Plans
- Company Pension Plan
- Pick n Mix Diploma Program
- Cycle to Work Scheme
- Free Mortgage Advice
- Wellbeing Support (Confidential Advice Line)
- Access to Wages in Advance
- Career Development via our Career Pathway
- Bonus/Incentive Schemes
- Free Meals on Shift
- Refer A Friend Scheme
Are YOU?
- Customer focused?
- Hands-on
- Organized
- Team Player
- People focused
- Self-motivated & have Integrity?
Skills & Experience
- Vast experience in customer service
- A background in Leadership & Management
- The ability to train & coach a team
- Problem solver
- Effective time management
- Results driven – people, quality, service, environment, sales & profitability
- Excellent communication skills
If you have got wok it takes and looking for a great career, then apply now!
Apply now and Add an up-to-date CV…
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Team Leader employer: Chopstix
Contact Detail:
Chopstix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Showcase your leadership skills during the interview by sharing specific examples of how you've successfully led a team in a fast-paced environment. Highlight any challenges you faced and how you overcame them to achieve results.
✨Tip Number 2
Familiarise yourself with Chopstix's core values and be prepared to discuss how your personal values align with theirs. This will demonstrate that you're not just looking for a job, but that you're genuinely interested in being part of their movement.
✨Tip Number 3
Prepare to discuss your customer service philosophy and how you ensure a positive dining experience. Think about specific strategies you've implemented in the past that have led to increased customer satisfaction.
✨Tip Number 4
Research current trends in the food industry, especially those related to Chinese cuisine and customer service. Being knowledgeable about the market can help you stand out as a candidate who is passionate and informed.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Chopstix's core values and culture. Highlight how your personal values align with theirs in your application.
Tailor Your CV: Make sure your CV reflects your leadership experience and customer service skills. Use specific examples that demonstrate your ability to lead a team and deliver exceptional results.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the food industry and your commitment to customer satisfaction. Mention any relevant experience and how you can contribute to the Chopstix team.
Showcase Your Problem-Solving Skills: In your application, provide examples of how you've successfully solved problems in previous roles. This will demonstrate your ability to adapt and thrive in a fast-paced environment.
How to prepare for a job interview at Chopstix
✨Show Your Passion for Customer Service
Chopstix is all about delivering exceptional customer experiences. Be prepared to share specific examples of how you've gone above and beyond for customers in your previous roles. This will demonstrate that you align with their core values.
✨Highlight Your Leadership Experience
As a Team Leader, you'll need to inspire and guide your team. Discuss your past leadership roles and how you've successfully managed teams, resolved conflicts, and motivated others to achieve their best.
✨Demonstrate Adaptability
The fast-paced environment at Chopstix requires quick thinking and adaptability. Prepare to discuss situations where you've had to shift gears rapidly and how you handled those challenges effectively.
✨Emphasise Team Collaboration
Chopstix values teamwork and collaboration. Share examples of how you've worked with others to achieve common goals, and express your commitment to fostering a supportive team environment.
