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For Companies At a Glance
- Tasks: Support store operations, drive sales, and create memorable customer experiences.
- Company: Join Wolverine Worldwide, a global leader in branded footwear and apparel.
- Benefits: Enjoy clothing allowances, bonuses, discounts, and flexible working hours.
- Why this job: Perfect for those eager to learn retail management in a vibrant, inclusive environment.
- Qualifications: High school diploma required; leadership experience preferred but not essential.
- Other info: We celebrate diversity and promote an inclusive culture where everyone can thrive.
The predicted salary is between 24000 - 36000 £ per year.
Current employees, please apply in Workday.
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint spanning approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing its portfolio of brands, including Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine. Our success is driven by our mission: to empower, engage, and inspire our consumers every step of the way.
As an Assistant Manager, you will support store operations, resolve issues, and find innovative ways to improve. You will be passionate about customer service and team development. Partnering with your manager, you will influence store performance and growth, making this an ideal role for someone eager to learn retail management and develop within the company. Your role will include supporting the Store Manager in managing daily operations, driving sales, leading a motivated team, and creating memorable customer experiences.
Key Responsibilities
- Motivate and engage your team to embody brand values, fostering an inclusive and positive environment.
- Deliver exceptional customer service and model exemplary behaviors.
- Assist in driving sales, maintaining standards, and ensuring policy compliance.
- Communicate effectively with team members, customers, and community partners.
- Collaborate with the Store Manager on marketing initiatives.
- Manage stock and visual merchandising to meet KPIs.
- Educate and train your team on products and customer service.
- Promote teamwork, accountability, and an inclusive store environment.
- Support store opening/closing, cash handling, stock control, and cleanliness.
- Create positive customer experiences through authentic service.
- Ensure compliance with health and safety policies.
Knowledge, Skills, and Abilities
- Experience in a fast-paced, customer-facing role.
- Leadership or supervisory experience preferred but not required.
- Adaptable and flexible to changing environments.
- Availability to work mornings, evenings, weekends, and holidays.
- Passion for our brands and their lifestyles.
- Self-motivated with a goal to exceed targets.
- Ability to handle multiple tasks under pressure.
Working Conditions
- Retail environment.
Additional Requirements
- High School diploma or equivalent.
The Extras
- Clothing allowance, training opportunities, bonuses, discounts, holidays, referral bonuses, and more.
Our DEI Commitment
We are committed to creating a diverse, equitable, and inclusive culture. We celebrate diversity, promote inclusion, and strive for equity in all our practices. Our mission is to embed DEI at the heart of our business, fostering a culture of belonging where everyone can be authentic. We are dedicated to ongoing learning, development, and making meaningful change, and we invite our team to join us in this journey.
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Assistant Manager - 40 Hours - Sweaty Betty employer: Sweaty Betty
Contact Detail:
Sweaty Betty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - 40 Hours - Sweaty Betty
✨Tip Number 1
Familiarise yourself with Sweaty Betty's brand values and mission. Understanding their commitment to empowering consumers and promoting inclusivity will help you align your responses during interviews and demonstrate your passion for the brand.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've created memorable experiences in previous roles. Highlighting specific instances where you've gone above and beyond can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of Sweaty Betty to gain insights into the company culture and expectations for the Assistant Manager role. This can provide you with valuable information that you can use to tailor your approach.
✨Tip Number 4
Prepare to discuss your leadership style and how you motivate a team. Since the role involves supporting team development, being able to articulate your approach to fostering an inclusive and positive environment will be crucial.
We think you need these skills to ace Assistant Manager - 40 Hours - Sweaty Betty
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Assistant Manager position at Sweaty Betty. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and team leadership. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to drive sales and improve store performance.
Write a Strong Cover Letter: In your cover letter, express your passion for retail and customer service. Mention specific examples of how you've motivated teams or improved customer experiences in previous roles. Show enthusiasm for the brand and its values to make a personal connection.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a retail management role.
How to prepare for a job interview at Sweaty Betty
✨Show Your Passion for Customer Service
As an Assistant Manager, your enthusiasm for customer service is crucial. Be prepared to share specific examples of how you've gone above and beyond to create memorable experiences for customers in previous roles.
✨Demonstrate Leadership Skills
Even if you haven't held a formal leadership position, think of times when you've motivated or supported a team. Discuss how you can inspire others and contribute to a positive team environment at Sweaty Betty.
✨Familiarise Yourself with the Brand
Research Sweaty Betty's products, values, and community initiatives. Showing that you understand and align with the brand will demonstrate your commitment and help you stand out during the interview.
✨Prepare for Situational Questions
Expect questions about how you'd handle specific scenarios, such as resolving customer complaints or managing team dynamics. Practising your responses will help you articulate your problem-solving skills effectively.
