Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome guests, manage luggage, and ensure a smooth arrival experience.
- Company: Join Jumeirah, a leader in luxury hospitality with stunning properties worldwide.
- Benefits: Enjoy competitive pay, extra holiday for significant birthdays, and wellness perks.
- Why this job: Be part of a prestigious brand known for exceptional service and unique experiences.
- Qualifications: Must have a UK driving licence and at least 1 year in luxury hospitality.
- Other info: Access to discounts, social events, and ongoing training opportunities.
The predicted salary is between 24000 - 36000 £ per year.
Door Attendant – Concierge – Jumeirah Carlton Tower
United Kingdom
Job Description
About Jumeirah & the Hotel:
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
Situated in the heart of Knightsbridge, one of London\’s most exclusive neighbourhoods, Jumeirah Carlton Tower is the quintessential address in SW1 where heritage meets contemporary luxury. Featuring 186 beautifully appointed guestrooms, 87 of which have the fantastic benefit of a balcony, a rarity for the capital, enabling guests to takefulladvantage of the stunning views across London. The property also boasts the city\’s largest naturally lit swimming pool, situated at the impressive rooftop health club and spa, The Peak, access to the private Cadogan Gardens and destination Italian restaurant La Maison Ani.
About the Job:
An opportunity has arisen for a Door Attendant to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are:
- To load cars for departing guests, ensuring a polite manner and courteous farewell, remembering to confirm the number of pieces with the departing guest
- To unload luggage from the cars for arriving guests, following health and safety manual handling guidelines.
- To direct guests to reception announcing them by name
- To ensure that the hotel\’s driveway and main entrance and car-park are clean and free of traffic at all times, ensuring that all defects are reported to the concierge or placed directly into Hot Sos.
- To liaise with the valet parking attendant on arriving and departing guest vehicles, ensuring that all vehicles are checked thoroughly prior to acceptance/handover.
- To assist with moving of guest vehicles to the entrance of the car-park if required.
About you:
- Must have UK driving license and experience with driving luxury vehicles.
- Minimum of 1 year of experience in a similar role within the hospitality industry, preferably in a luxury hotel environment.
- Strong customer service skills with the ability to provide personalized service to discerning guests, ensuring their needs are met with efficiency and professionalism.
- Familiarity with luggage handling procedures, including proper lifting techniques and care for guests\’ belongings, to maintain the hotel\’s high standards of service.
- Ability to work independently and handle multiple tasks simultaneously in a fast-paced environment, while maintaining attention to detail and upholding the hotel\’s brand reputation.
About the Benefits:
Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brands in the hospitality industry. This includes…
- Competitive salary + excellent service charge
- Extra holiday for significant Birthdays (21.30.40. etc.)
- Life insurance
- Jumeirah perks website access – discount
- F&B and Spa treatment discount
- Lieu day if you work on Bank Holidays
- Dry cleaning of uniform or Business attire
- Employee assistance programs
- Wellness benefits – Chiropodist, Flu jabs, and more!
- Social events & recognitions programs
- Ongoing training & development
- Wedding/Baby gift
- Eye test and discount for VDU users
- Dental cash back plan
Job Info
- Job Identification 10412
- Job Category Rooms
- Posting Date 06/26/2025, 10:50 AM
- Apply Before 07/26/2025, 10:50 AM
- Job Schedule Full time
- Locations CARLTON TOWER JUMEIRAH, London, GB
#J-18808-Ljbffr
Door Attendant - Concierge - Jumeirah Carlton Tower employer: Dubai Holding
Contact Detail:
Dubai Holding Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Door Attendant - Concierge - Jumeirah Carlton Tower
✨Tip Number 1
Familiarise yourself with the Jumeirah Carlton Tower and its unique offerings. Understanding the hotel's luxury services and amenities will help you engage confidently with guests and demonstrate your commitment to providing exceptional service.
✨Tip Number 2
Network with current or former employees of Jumeirah hotels. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 3
Practice your customer service skills in real-life scenarios. Role-playing different situations you might encounter as a Door Attendant can prepare you for the fast-paced environment and help you stand out during the interview process.
✨Tip Number 4
Showcase your driving experience with luxury vehicles. Be ready to discuss specific instances where you've handled high-end cars, as this is crucial for the role and will demonstrate your suitability for the position.
We think you need these skills to ace Door Attendant - Concierge - Jumeirah Carlton Tower
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Door Attendant at Jumeirah Carlton Tower. Highlight your relevant experience in customer service and luggage handling in your application.
Tailor Your CV: Customise your CV to reflect your experience in the hospitality industry, particularly in luxury settings. Emphasise your skills in customer service, attention to detail, and any relevant driving experience with luxury vehicles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the Jumeirah brand. Mention specific experiences that demonstrate your ability to provide personalised service and handle multiple tasks efficiently.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial for this role.
How to prepare for a job interview at Dubai Holding
✨Showcase Your Customer Service Skills
As a Door Attendant, you'll be the first point of contact for guests. Highlight your previous experience in customer service, especially in luxury settings, and share specific examples of how you've gone above and beyond to meet guest needs.
✨Demonstrate Knowledge of the Hotel
Familiarise yourself with Jumeirah Carlton Tower and its offerings. Mention specific features of the hotel, such as its unique amenities or dining options, to show your genuine interest and enthusiasm for the role.
✨Emphasise Attention to Detail
In this role, attention to detail is crucial. Prepare to discuss how you ensure that every aspect of guest service is handled meticulously, from luggage handling to maintaining a clean entrance area.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle difficult situations. Think of examples where you've successfully managed challenging guest interactions or resolved issues efficiently.
