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For Companies At a Glance
- Tasks: Connect customers with our amazing BBQ and heating products while providing top-notch service.
- Company: Join Ultimate BBQ's and Fireplaces, Christchurch's go-to spot for outdoor cooking and heating.
- Benefits: Enjoy flexible hours, team discounts, and ongoing training to boost your skills.
- Why this job: Be part of a fun, passionate team that values customer connections and product knowledge.
- Qualifications: Previous retail or sales experience is a plus; a positive attitude is essential!
- Other info: Part-time role with potential for more hours during the busy summer season.
About the role
Active Safety is a proudly Kiwi owned safety company operating in a high growth industry where providing great customer service is our highest priority. We are a Retail/Trade Store that proudly partners with and supports businesses spanning all sectors of industry. Supplying Uniforms, Embellishments, PPE, Safety Equipment and Hire & Servicing. We now have another position available for a new retail team member to join our Christchurch branch. Applicants for this position should have NZ residency or a valid NZ work visa and include a Resume and Cover Letter when applying.
Full-time Permanent role. Uniform provided. A strong inclusive company culture with supportive management. Ongoing training and development. Opportunities for career progression.
About the role and requirements
This is an exciting opportunity for a motivated individual to become a part of our growing team by taking on the role of Retail Assistant at our Christchurch based Retail/Trade Store.
Key responsibilities will include:
- Effectively assist customers in-store and via telephone and email.
- Build relationships with and liaise with our partners.
- Develop the knowledge to advise customers on our PPE range and key product features.
- Enter into our system and manage the completion of customer orders.
- Work with your branch and the wider team to ensure excellent customer service.
- Keeping the store tidy and organized.
- Replenishing stock and assisting with Visual Merchandising.
- Eftpos and Cash handling.
To be successful for this role ideally you will have a strong combination of the following:
- Great people skills with a friendly, approachable manner.
- A desire to engage with and build rapport with customers.
- Strong computer literacy and admin capabilities.
- Comfortable multitasking and working in busy environments.
- High level of ownership and accountability with a strong solutions mindset.
- An interest in, and respect for, the safety industry.
- Previous experiences in a similar position is advantageous but full training will be provided.
If this sounds like a role you believe you would be successful in, please apply. We look forward to hearing from you!
We’re on a mission to create a New Zealand where there are fewer accidents, by ensuring you get the right gear for the job.
How to apply
Please apply with your resume and cover letter as requested.
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Retail Assistant employer: New Zealand Cricket
Contact Detail:
New Zealand Cricket Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Familiarise yourself with Weber products and outdoor cooking techniques. Being knowledgeable about the products will not only boost your confidence but also impress the hiring team during any interviews or discussions.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled customer interactions in the past. This will demonstrate your ability to connect with customers, which is crucial for this role.
✨Tip Number 3
Be ready to discuss your flexibility regarding working hours, especially on weekends and public holidays. Highlighting your availability will show that you are committed and willing to meet the store's needs.
✨Tip Number 4
Engage with the local community or online groups related to barbecuing and outdoor cooking. Networking in these circles can provide valuable insights and connections that may help you stand out as a candidate.
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail and customer service. Emphasise any previous roles that involved sales, particularly in outdoor cooking or heating products, as this will resonate with the hiring team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your enthusiasm for the products sold at Ultimate BBQ's and Fireplaces. Mention specific experiences that demonstrate your communication skills and proactive attitude.
Answer Application Questions Thoughtfully: When responding to the application questions, provide detailed answers that reflect your experience. For instance, elaborate on your customer service experience and how it has prepared you for this role.
Highlight Flexibility: Since the role requires availability for weekends and public holidays, make sure to mention your flexibility in your application. This shows that you are committed and willing to meet the job's demands.
How to prepare for a job interview at New Zealand Cricket
✨Show Your Passion for Barbecues
Make sure to express your enthusiasm for barbecues and outdoor cooking during the interview. Share any personal experiences or knowledge you have about Weber products, as this will demonstrate your genuine interest in the role and the brand.
✨Highlight Customer Service Skills
Since the role focuses on providing outstanding customer service, be prepared to discuss your previous experiences in retail or sales. Use specific examples to illustrate how you've successfully handled customer inquiries or resolved issues in the past.
✨Demonstrate Teamwork and Flexibility
Emphasise your ability to work well in a team and your flexibility regarding shifts. Mention any past experiences where you collaborated with colleagues to achieve a common goal, especially in a retail environment.
✨Prepare for Product Knowledge Questions
Research the products offered at Ultimate BBQ's and Fireplaces, particularly Weber items. Be ready to answer questions about different types of barbecues, heating solutions, and their features, as this will show your commitment to learning and helping customers.
