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- Tasks: Support legal teams by managing medical records and ensuring data accuracy.
- Company: Join Fletchers Group, a dynamic law firm focused on personal injury and clinical negligence.
- Benefits: Enjoy 35 days holiday, flexible working, and a bonus scheme.
- Why this job: Be part of a supportive culture with opportunities for growth and social events.
- Qualifications: Attention to detail and strong communication skills are essential; experience with software is a plus.
- Other info: Fletchers Group values diversity and offers apprenticeships for career development.
The predicted salary is between 18900 - 25600 £ per year.
Medical Records Specialist
Salary: £22,932
Location: Southport (Initially Office based – Hybrid once Induction is passed)
Medical Law Services part of Fletchers Group have a fantastic opportunity to join our growing Team.
As a team member within the Medical Records Team, you will provide support to the legal teams within Fletchers Group, requesting medical records, processing incoming medical records bundles, and instructing cases for pagination. You will be a point of contact for the legal teams and the various Trusts/GP surgeries from whom records are requested.
In return Fletchers can offer:
- 35 hours working week
- Bonus scheme (subject to targets being met)
- 35 days holiday a year including bank holidays and Christmas Closure, you also have an option to purchase up to 3 extra days’ holiday per year, until you reach the maximum long service awards which are awarded after your 5th, 7th, and 9th full year of employment
- Pension scheme with tax-efficient salary sacrifice option
- Life Assurance Policy
- Medicash policy to cover some dental, optical and other medical expenses
- Company sick pay
- Enhanced Maternity, Paternity and IVF schemes
- Flexible, agile working environment with a positive work-life balance
- Varied calendar of funded company social events (check out Fletchers Group on LinkedIn)
- Monthly voucher awardsfor winning nominees
Main Responsibilities:
- Requesting all medical records and relevant documentation as directed on a specific case from various organisations
- Review of records to ensure the records received are complete failing which missing records will need to be requested and any issue raised with Legal Client Care Team
- Ensuring all medical records are processed and uploaded to the Case Management system in line with the team SLA
- Archiving and locating stored media ensuring the policy for handling of data is followed
- Checking records received are correct in accordance with GDPR
The above list is not exhaustive of any other tasks, which may be required.
Essential Skills and Experience:
- Excellent attention to detail
- Excellent client care and communication skills (telephone and email)
- Be highly motivated, organised, and proactive
- Ability to work as a team member
Desirable Skills and Experience:
- Experience of proclaim or other software tools for example Adobe, Microsoft
We reserve the right to close this role before the date specified depending on the calibre and volume of candidates.
About Fletchers Group:
Medical Law Services part of Fletchers Group is a rapidly growing law firm specialising in personal injury and clinical negligence law. We are based in the North-West of the UK, with offices in Manchester, Liverpool, Leeds, Southport, Bolton and Cambridge. We offer fabulous benefits, apprenticeships, and internal progression, around 10% of colleagues are currently working on apprenticeships more than ever before – and we are continuing to grow our L&D offering. We have a great culture and people that will support you and your goals.
More information about us can be found on our website.
Fletchers Group is an inclusive employer with a diverse workforce, which is why we welcome applications from all diversity groups and backgrounds. We’re committed to providing a culture and environment where everyone can thrive. Fletchers understand and celebrating that no colleague is the same. We’re proud of our work on the Disability Confident scheme, and we are signing up to other diversity standards to reflect our ethos.
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Medical Records Specialist employer: Fletchers Group
Contact Detail:
Fletchers Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Records Specialist
✨Tip Number 1
Familiarise yourself with GDPR regulations, as this role involves handling sensitive medical records. Understanding these laws will not only help you in the interview but also demonstrate your commitment to compliance and data protection.
✨Tip Number 2
Brush up on your communication skills, especially over the phone and via email. Since you'll be liaising with various Trusts and GP surgeries, being able to communicate clearly and professionally is crucial.
✨Tip Number 3
Showcase your attention to detail during any interactions with the team. You might want to prepare examples from past experiences where your meticulous nature made a difference, as this is a key skill for the role.
✨Tip Number 4
If you have experience with software tools like Proclaim or Adobe, make sure to mention it. Even if it's not essential, familiarity with these tools can set you apart from other candidates.
We think you need these skills to ace Medical Records Specialist
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and skills required for the Medical Records Specialist position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in handling medical records or working in a legal environment. Mention specific software tools you are familiar with, such as Proclaim or Microsoft.
Showcase Attention to Detail: Given the importance of accuracy in this role, provide examples in your application that demonstrate your attention to detail. This could include past experiences where you successfully managed complex information or ensured compliance with regulations like GDPR.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also conveys your enthusiasm for the role and the company. Mention why you want to work for Fletchers Group and how you can contribute to their team.
How to prepare for a job interview at Fletchers Group
✨Know Your Medical Records
Familiarise yourself with the basics of medical records management and the legal implications surrounding them. Understanding GDPR and how it applies to medical records will show your potential employer that you are serious about the role.
✨Demonstrate Attention to Detail
Since this role requires excellent attention to detail, be prepared to discuss examples from your past experiences where your meticulousness made a difference. Highlight any relevant tasks where accuracy was crucial.
✨Showcase Communication Skills
As a point of contact for legal teams and various Trusts/GP surgeries, strong communication skills are essential. Prepare to discuss how you've effectively communicated in previous roles, both over the phone and via email.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, the software tools used, and the company culture. This not only shows your interest in the position but also helps you gauge if the company is the right fit for you.
