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For Companies At a Glance
- Tasks: Lead the team and ensure customers have an amazing shopping experience.
- Company: Join Greggs, a fun-loving company that values inclusivity and teamwork.
- Benefits: Enjoy competitive pay, discounts, free drinks, and paid breaks.
- Why this job: Be part of a supportive culture while developing your leadership skills.
- Qualifications: Previous supervisory experience in a customer-focused role is preferred.
- Other info: We celebrate diversity and welcome everyone to be their true selves.
The predicted salary is between 24000 - 36000 £ per year.
Join us as a Shift Manager and you\’ll be part of a team that loves putting customers first.
As part of the management team, you\’ll be responsible for looking after the shop when the Manager isn\’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job.
We serve our customers across a number of different channels; in-shop, delivery, Click+Collect, and drive-thru. You\’ll lead the way in making sure customers have a brilliant experience when shopping with us – whether they order in store or online.
While no two shifts will be the same, during a typical shift you can expect to:
- Inspire the team to deliver amazing results and maintain the excellent standards of the shop
- Lead by example and serve our customers in a fast and friendly manner
- Prepare our much-loved products, including making sandwiches and managing the ovens
- Ensure our displays are fully stocked at all times, with plenty of choice available for our customers
- Keep the shop looking clean, tidy, and presentable
What We Can Offer You
- Competitive pay paid weekly
- Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
- Free hot drinks for you to enjoy while on shift
- Paid breaks allowing you to recharge your batteries
- We share 10% of all our profits with our colleagues
- Health and Wellbeing App providing Remote GP and Physiotherapy services
- Holiday entitlement that grows as your career grows with us
- Colleague share plans to help you invest and save for your future
- Pension scheme to help you plan for your future. We\’ll match your contributions up to 7%
- Confidential employee assistance app and helpline to help with your wellbeing
- Long service awards celebrating key milestones in your career
- Savings and discounts for your everyday shopping, leisure, and wellbeing
About You
You\’ll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service.
You\’ll also be supportive of an inclusive culture – recognizing and valuing that difference is good.
If you\’ve got previous team supervisory experience in a similar, customer-focused environment, we want to hear from you. If you meet the availability requirements for the role, apply now!
About Us
Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture—how we behave and support each other. Everyone\’s welcome at Greggs. Whatever their background, preferences, or beliefs, we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here: Greggs Careers | About Greggs.
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Shift Manager employer: Vencil
Contact Detail:
Vencil Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager
✨Tip Number 1
Familiarise yourself with Greggs' values and culture. Understanding what makes us unique will help you align your approach during the interview, showcasing how you can contribute to our inclusive environment.
✨Tip Number 2
Highlight your leadership experience in previous roles. Be ready to share specific examples of how you've motivated a team or improved customer service, as this is crucial for the Shift Manager position.
✨Tip Number 3
Prepare to discuss how you handle busy shifts and maintain high standards under pressure. We want to see that you can keep the team focused and the shop running smoothly during peak times.
✨Tip Number 4
Show your passion for customer service. Be ready to explain how you would ensure every customer has a brilliant experience, whether they are in-store or using our delivery services.
We think you need these skills to ace Shift Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Shift Manager at Greggs. Highlight your relevant experience in customer service and team leadership in your application.
Tailor Your CV: Make sure your CV reflects your supervisory experience and any previous roles in customer-focused environments. Use specific examples that demonstrate your leadership skills and ability to motivate a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of Greggs' culture. Mention how you can contribute to creating a welcoming environment and delivering exceptional experiences for customers.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key traits for a Shift Manager.
How to prepare for a job interview at Vencil
✨Show Your Leadership Skills
As a Shift Manager, you'll need to demonstrate your natural leadership abilities. Be prepared to share examples of how you've motivated a team in the past and how you can inspire others to deliver exceptional customer service.
✨Understand Customer Service Excellence
Since the role focuses on putting customers first, make sure you can articulate what excellent customer service means to you. Think of specific instances where you've gone above and beyond for a customer and be ready to discuss them.
✨Familiarise Yourself with the Brand
Research Greggs and its products before the interview. Knowing their menu and understanding their values will show your genuine interest in the company and help you connect better during the conversation.
✨Emphasise Teamwork and Inclusivity
Greggs values an inclusive culture, so be sure to highlight your experience in supporting diverse teams. Discuss how you’ve fostered an environment where everyone feels valued and included, as this aligns with their core beliefs.
