Facilities Helpdesk Administrator

Facilities Helpdesk Administrator

Leeds Part-Time No home office possible
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At a Glance

  • Tasks: Coordinate resources and manage schedules for maintenance tasks in a dynamic environment.
  • Company: Join Biological Consulting Europe Ltd, a global leader in facilities management.
  • Benefits: Enjoy flexible part-time hours, competitive pay, and a generous pension scheme.
  • Why this job: Perfect for those who love organisation and teamwork in a fast-paced setting.
  • Qualifications: Experience in scheduling or coordination is preferred; strong communication skills are essential.
  • Other info: Work 20-24 hours weekly, primarily on Wednesdays to Fridays.

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Facilities Helpdesk Administrator (Part Time) – Leeds – Global Facilities Management Organisation

CBW Staffing Solutions are recruiting for a Helpdesk Administrator, who will be responsible for coordinating resources, managing schedules, and ensuring that all tasks are completed on time and within budget. This role requires excellent organisational skills, attention to detail, and the ability to work collaboratively with various teams.

This is a permanent part time role, working 20 to 24 hours over Wednesday, Thursday and Friday on a weekly basis – based at our clients site in the Holbeck area of Leeds, West Yorkshire.

Package

  • Hourly rate between £12.98 – £13.85 (depending on experience)
  • Pro-rated annual leave plus bank holidays
  • Generous workplace pension scheme
  • Training, development & progression opportunities

Responsibilities

  • Develop and manage detailed schedules for maintenance and repair works, ensuring optimal resource allocation and timely completion of tasks.
  • Coordinate with facilities managers, technicians, contractors, and clients to plan and prioritise work orders.
  • Monitor and track the progress of scheduled works, adjusting schedules as necessary to accommodate changes and unexpected issues.
  • Maintain accurate records of work orders, schedules, and completed tasks in the facilities management system.
  • Ensure compliance with health and safety regulations and company policies during all scheduled works.
  • Communicate effectively with stakeholders to provide updates on work progress and address any scheduling conflicts or issues.
  • Assist in the preparation of reports and analysis on scheduling performance and resource utilisation.

Requirements

  • Proven experience in a scheduling or coordination role, preferably within the facilities management or construction industry.
  • Strong organisational and time management skills with the ability to handle multiple tasks simultaneously.
  • Excellent communication and interpersonal skills to work effectively with various stakeholders.
  • Proficiency in using scheduling and facilities management software.
  • Knowledge of health and safety regulations related to maintenance and repair works.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • High attention to detail and problem-solving abilities.

Interested? Apply with your full and up to date CV or get in touch with Bethany McCluskey at CBW Staffing Solutions.

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Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Part-time

Job function

  • Job function

    Information Technology

  • Industries

    Facilities Services

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Facilities Helpdesk Administrator employer: Biological Consulting Europe Ltd

Biological Consulting Europe Ltd is an exceptional employer, offering a supportive work culture that prioritises employee development and well-being. With flexible part-time hours in the vibrant Holbeck area of Leeds, employees benefit from competitive pay, a generous pension scheme, and opportunities for training and progression within a global facilities management organisation. Join us to be part of a collaborative team dedicated to excellence in facilities management.
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Contact Detail:

Biological Consulting Europe Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Facilities Helpdesk Administrator

✨Tip Number 1

Familiarise yourself with facilities management software. Since the role requires proficiency in using scheduling and facilities management tools, having hands-on experience or knowledge of popular software can give you an edge during discussions.

✨Tip Number 2

Brush up on your health and safety regulations knowledge. Understanding the relevant regulations will not only help you in the role but also demonstrate your commitment to compliance during the interview process.

✨Tip Number 3

Prepare examples of your organisational skills. Think of specific instances where you've successfully managed schedules or coordinated tasks, as these real-life examples will showcase your capabilities effectively.

✨Tip Number 4

Network with professionals in the facilities management industry. Engaging with others in the field can provide insights into the role and may even lead to referrals, increasing your chances of landing the job.

We think you need these skills to ace Facilities Helpdesk Administrator

Organisational Skills
Attention to Detail
Time Management
Scheduling Software Proficiency
Communication Skills
Interpersonal Skills
Problem-Solving Skills
Health and Safety Knowledge
Record Keeping
Resource Allocation
Team Collaboration
Adaptability
Report Preparation
Multi-tasking Ability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in scheduling or coordination roles, particularly within facilities management or construction. Emphasise your organisational skills and any software proficiency that aligns with the job requirements.

Craft a Compelling Cover Letter: Write a cover letter that showcases your attention to detail and problem-solving abilities. Mention specific examples of how you've successfully managed schedules or coordinated resources in previous roles.

Highlight Communication Skills: In both your CV and cover letter, emphasise your excellent communication and interpersonal skills. Provide examples of how you've effectively collaborated with various stakeholders to resolve issues or improve processes.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the Facilities Helpdesk Administrator role.

How to prepare for a job interview at Biological Consulting Europe Ltd

✨Showcase Your Organisational Skills

As a Facilities Helpdesk Administrator, you'll need to demonstrate your ability to manage schedules and coordinate resources. Prepare examples from your past experiences where you successfully organised tasks or managed multiple priorities.

✨Familiarise Yourself with Health and Safety Regulations

Understanding health and safety regulations is crucial for this role. Brush up on relevant regulations and be ready to discuss how you would ensure compliance in your scheduling and coordination tasks.

✨Highlight Your Communication Skills

Effective communication is key when working with various stakeholders. Be prepared to share instances where you successfully communicated updates or resolved conflicts, showcasing your interpersonal skills.

✨Demonstrate Software Proficiency

Proficiency in scheduling and facilities management software is essential. If you have experience with specific tools, mention them during the interview, and be ready to discuss how you've used technology to improve efficiency in your previous roles.

Facilities Helpdesk Administrator
Biological Consulting Europe Ltd
B
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