Service Administrator

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Barnardo\’s are recruiting a Single Point of Access (SPA) Administrator for our exciting innovation research programme Generation PMTO (Parenting Management Training Oregon) service delivered in the UK for the first time.

Barnardo\’s approved for this 3 Year trial introduction of an innovative parenting programme (Generation PMTO- Parent Management Training Oregon) into the UK. Well tested around the World although this is the first time it is being trialled in the UK. The programme is for parents of children aged 8-14 who may be susceptible to serious youth violence if the parents are not given support. The programme is built on a strength based, solution focused, positive parenting model giving parents the tools to be the change makers in the family.

This is a three-year trial that will require flexibility and energy from the entire team, the project is evolving, and the team are currently in the pilot stage. The partnership is complex, involving three boroughs, the Ending Youth Violence Lab, Barnardo\’s, and GEN PMTO. A significant amount of time will be dedicated to liaising with various partners and borough stake holders, coordinating meetings, and establishing agreed ways of working.

Working in close partnership with the parents, the GEN PMTO trainers, the funders (Youth Endowment Fund), the evaluators (Ending Youth Violence Lab) and three boroughs chosen to trial the programme (BRENT, Tower Hamlets and Barking and Dagenham), we will focus on building stronger families and improving children and young people\’s life chances.

The post holder will be an integral part of the team to ensure smooth operational and business underpin. The role will require a good level of the following skills and abilities, do you have?

• Proven office experience with competence at organising meetings and taking minutes as required.
• Ability to provide comprehensive reports to internal and external stakeholders.
• Experience of budget monitoring and financial reporting
• Proficient IT skills in Microsoft applications
• High standards in communication skills when dealing with members of the public and other agencies.
• Experience in (or keenness to learn) Management Information Systems used.

In Return You Will Receive

• A challenging and rewarding job that will make a significant difference to the lives of children and young people
• Ongoing training and personal development opportunities
• A supportive working environment and management team

Requirements For This Position Are

• Driving licence is desirable although not essential.

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document (if applicable). This should be done with an understanding of the context of the service described.

Although this contract has a permanent status, please beaware that this post is subject to funding currently untilJuly 2026 and therefore should this funding not be extendedfurther, you may be subject to a redundancy consultation or a TUPE arrangement. This contract is due to expire on31.07.26.

Please note: Due to the high volume of applications for some posts, this advert may close before the stated closing date. We recommend applying as soon as possible.

Seniority level

• Seniority level

  Entry level

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  Full-time

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