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- Tasks: Support vulnerable households with energy advice and advocacy, both remotely and in-person.
- Company: Join The Wise Group, dedicated to tackling fuel poverty and making a real community impact.
- Benefits: Enjoy flexible working hours, a competitive salary, and fantastic benefits while gaining valuable experience.
- Why this job: Make a lasting difference in your community while developing key skills in a supportive environment.
- Qualifications: Strong communication skills and a self-starter attitude; driving licence preferred.
- Other info: 6-month fixed term contract with comprehensive training and onboarding provided.
The predicted salary is between 20000 - 25000 £ per year.
Position Energy Mentor
Location Primarily remote, we work from home but there will be an expectation of some travel around the Liverpool region for customer appointments and events.
Salary £24,160 + awesome benefits (see here for more details!).
Hours35 hours per week (flexible working)
Status This is a fixed term contract for 6 months. During your 6 months with us, you can expect to learn new skills and gain invaluable experience while supporting vulnerable households across the North West.
Are you passionate about community engagement and helping others? Do you want a rewarding role where you can make a real impact and be part of something special?
If you answered yes, then join us at The Wise Group and make a difference across Greater Manchester, Liverpool, and Cumbria!
We are expanding our Home Energy Advice Team (HEAT) services and are looking for dedicated individuals to join us.
At The Wise Group, we are launching a major campaign to support households at risk of or experiencing fuel poverty. Our purpose is to make a real difference by helping tens of thousands of people escape poverty, with a strong focus on tackling fuel poverty. We provide practical support, guidance, and energy-saving tips to help families cut their energy bills, improve their homes, and achieve financial stability.
Our Mission:
Warmer homes, healthier lives, and brighter futures. By breaking down barriers for those who need it most, we’re creating lasting change.
Energy Mentors provide advocacy and support to vulnerable households regarding their home energy. This is done through the provision of independent, bespoke advice and information to ensure that energy issues are resolved effectively.
What You’ll Do:
- Work with householders to optimise their relationship with fuel consumption and efficiency over time, reducing fuel poverty and helping people live comfortably in a warm home.
- Deliver essential support remotely via phone, email, video, or online chat.
- Provide in-home, face-to-face support where required.
- Participate in community-based outreach work to raise awareness of the HEAT service and identify vulnerable households who could benefit from our support in Greater Manchester, Liverpool or Cumbria.
Why Join Us?
- Be part of something incredible – make a real, lasting difference in your community.
- Work for an organisation that values and supports its colleagues with fantastic benefits.
- Gain valuable experience in a role that’s as rewarding as it is impactful.
This 6-month contract is an excellent opportunity to gain real-world experience and build your CV in a supportive, purpose-driven and fast paced environment. Whether you\’re just finishing education or exploring a career change, you’ll develop key transferable skills such as communication, advocacy, teamwork, and community engagement. You\’ll also gain hands-on experience in the energy and sustainability sector.
We are committed to giving you a great experience where you will learn new skills and gain invaluable experience in order to progress in your career. We’re keen to learn from you and to give you a great experience during your time here. We’ll also work with you and give support to help find your next move after the 6 month contract ends.
By the end of the contract, you\’ll have made a tangible impact on people’s lives while gaining the experience and confidence to take your next career step.
What We’re Looking For:
- Strong interpersonal and relationship-building skills.
- Excellent verbal and written communication, with the confidence to present and engage with diverse audiences.
- A self-starter who’s comfortable working independently and as part of a team.
- Proficiency with Microsoft programs, such as Excel and Outlook.
- A driving licence and access to a car is preferred due to the nature of the role.
Joining Us:
We will be holding skills and experience days along with interviews and have roles beginning throughout July and August 2025. You will go through a comprehensive onboarding and training programme, making sure you have all the necessary tools to succeed and be a part of the Wise Group community.
Apply Now!
If you’re looking for your next role and want it to be one where you can truly make a difference, apply now! Let’s work together to inspire change and support those who need it most.
We are proud to be an inclusive employer and welcome applicants from all walks of life. We believe diversity of experience and perspective makes us stronger.
View the Role Profile for full details about this opportunity.
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Remote Energy Mentor Business Operations · North West England, Liverpool · employer: The Wise Group
Contact Detail:
The Wise Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Energy Mentor Business Operations · North West England, Liverpool ·
✨Tip Number 1
Familiarise yourself with the key issues surrounding fuel poverty and energy efficiency. Understanding the challenges faced by vulnerable households will help you connect better with potential clients and demonstrate your commitment to the role.
✨Tip Number 2
Network with local community organisations and groups in the Liverpool area. Building relationships with these entities can provide valuable insights into the needs of the community and may even lead to referrals for your future work as an Energy Mentor.
✨Tip Number 3
Brush up on your communication skills, especially in delivering advice over various platforms like phone, email, and video calls. Being able to convey information clearly and empathetically is crucial in this role.
✨Tip Number 4
Prepare to discuss your experience with teamwork and community engagement during the interview. Highlight any previous roles or volunteer work where you've successfully collaborated with others to achieve a common goal.
We think you need these skills to ace Remote Energy Mentor Business Operations · North West England, Liverpool ·
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Energy Mentor role. Focus on your interpersonal skills, communication abilities, and any previous experience in community engagement or support roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping vulnerable households and your understanding of fuel poverty issues. Use specific examples from your past experiences to demonstrate how you can make a difference in this role.
Highlight Relevant Skills: In your application, emphasise your proficiency with Microsoft programs and any experience you have with remote communication tools. Mention your ability to work independently as well as part of a team, as these are key aspects of the job.
Show Enthusiasm for the Mission: Express your genuine interest in The Wise Group's mission to tackle fuel poverty and improve lives. Make it clear why you want to be part of their team and how you can contribute to their goals during your six-month contract.
How to prepare for a job interview at The Wise Group
✨Show Your Passion for Community Engagement
Make sure to express your enthusiasm for helping vulnerable households. Share any relevant experiences or volunteer work that demonstrates your commitment to community service and advocacy.
✨Demonstrate Strong Communication Skills
Prepare to showcase your verbal and written communication abilities. You might be asked to present information or engage in role-play scenarios, so practice articulating your thoughts clearly and confidently.
✨Familiarise Yourself with Energy Issues
Research common energy-related challenges faced by households, especially those at risk of fuel poverty. Being knowledgeable about these issues will help you provide insightful answers and show your readiness for the role.
✨Highlight Your Teamwork and Independence
Be ready to discuss examples of how you've successfully worked both independently and as part of a team. This role requires a balance of self-starter initiative and collaboration, so illustrate your adaptability in both settings.
