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- Tasks: Support sales processes, manage customer accounts, and ensure exceptional service.
- Company: Dron & Dickson specialise in electrical equipment for various industries globally.
- Benefits: Enjoy a full-time role with opportunities for personal development and training.
- Why this job: Join a dynamic team where every day brings new challenges and growth opportunities.
- Qualifications: Minimum GCSEs required; training provided in customer service and safety practices.
- Other info: Embrace a culture of safety, inclusivity, and continuous improvement.
The predicted salary is between 21600 - 36000 £ per year.
Join to apply for the Sales Coordinator role at Dron & Dickson
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Join to apply for the Sales Coordinator role at Dron & Dickson
Dron & Dickson group are specialists in integrated supply, installation and maintenance of harsh & hazardous electrical equipment and cable supply. Based at six UK locations, we provide Wholesale, distribution, specialist E&I inspection, maintenance and project services to all parts of the Offshore & Onshore Energy sector, Pharmaceutical, Marine and many other industries. Managed from our UK locations, our services operate within the UK, Europe, Africa and Asia.
Join Our Team as a Sales Co-ordinator – Runcorn
Location:Runcorn |Type:Full-time |Industry:Electrical & Hazardous Area Equipment |Company:Dron & Dickson
Are you a dynamic, detail-driven professional with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment where no two days are the same? If so, we want to hear from you!
As aSales Co-ordinator, you’ll be at the heart of our operations—ensuring smooth sales processes, supporting our valued customers, and helping us achieve our branch goals. You’ll work closely with our Business Development Managers and play a key role in maintaining our high standards of service and safety.
What You’ll Do
- Deliver professional, courteous service aligned with our Customer Service Charter
- Process sales quotations, orders, and purchase orders efficiently
- Manage and grow assigned customer accounts
- Follow up on quotations to secure business
- Expedite orders and handle returns and non-conformances
- Maintain accurate CRM records
- Support tender submissions and business development activities
- Contribute to continuous improvement and system development
What You Bring
- Strong communication and interpersonal skills
- Excellent time management and problem-solving abilities
- A proactive, flexible, and adaptable mindset
- Computer literacy and attention to detail
- A commitment to personal development and continuous learning
Qualifications & Training
- Minimum GCSEs or Standard Grades
- CompEx Foundation (or willingness to complete)
- Training in Customer Service, Anti-Bribery, and Anti-Slavery & Human Trafficking provided
AtDron & Dickson, we believe in“Everyone Home Safe”—a commitment to safety, wellbeing, and ethical practices. We’re proud of ourAGILEvalues: Adaptable, Growth-focused, Integrity-led, Loyal and Engaged. We foster an inclusive culture where everyone is respected, supported, and empowered to thrive.
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Sales and Business Development
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Industries
Oil and Gas
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Sales Coordinator employer: Dron & Dickson
Contact Detail:
Dron & Dickson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Coordinator
✨Tip Number 1
Familiarise yourself with Dron & Dickson's services and values. Understanding their commitment to safety and customer service will help you align your responses during interviews, showcasing that you're a good fit for their culture.
✨Tip Number 2
Network with current or former employees on platforms like LinkedIn. They can provide valuable insights into the company culture and the specific skills that are most valued in the Sales Coordinator role.
✨Tip Number 3
Prepare to discuss your problem-solving abilities and how you've managed customer accounts in the past. Be ready with specific examples that demonstrate your proactive approach and adaptability in fast-paced environments.
✨Tip Number 4
Research the electrical and hazardous area equipment industry. Being knowledgeable about the sector will not only impress your interviewers but also help you understand the challenges and needs of the customers you'll be supporting.
We think you need these skills to ace Sales Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Sales Coordinator role. Emphasise your customer service experience, communication skills, and any previous sales support roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to thrive in a fast-paced environment. Mention specific examples of how you've successfully managed customer accounts or processed orders in the past.
Highlight Relevant Qualifications: If you have any qualifications related to customer service or sales, be sure to mention them. If you are willing to complete the CompEx Foundation training, include this in your application to show your commitment to personal development.
Showcase Your Soft Skills: Dron & Dickson values strong communication and interpersonal skills. Use your application to demonstrate these qualities through examples of teamwork, problem-solving, and adaptability in previous roles.
How to prepare for a job interview at Dron & Dickson
✨Understand the Company and Its Values
Before your interview, take some time to research Dron & Dickson. Familiarise yourself with their services, especially in the electrical and hazardous area equipment sector. Understanding their AGILE values—Adaptable, Growth-focused, Integrity-led, Loyal, and Engaged—will help you align your answers with what they value in their employees.
✨Showcase Your Customer Service Skills
As a Sales Coordinator, exceptional customer service is key. Prepare examples from your past experiences where you successfully managed customer accounts or resolved issues. Highlight your communication skills and how you ensure customer satisfaction, as this will resonate well with the interviewers.
✨Demonstrate Your Problem-Solving Abilities
In a fast-paced environment like Dron & Dickson, being able to think on your feet is crucial. Be ready to discuss specific challenges you've faced in previous roles and how you overcame them. This will showcase your proactive mindset and adaptability, which are essential for the role.
✨Prepare Questions for the Interviewers
Interviews are a two-way street. Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within Dron & Dickson. This not only shows your interest in the role but also helps you determine if the company is the right fit for you.
