At a Glance
- Tasks: Engage with customers, helping them find the perfect sofa or home accessory.
- Company: DFS is the UK's leading sofa retailer, creating stylish and comfortable furniture since 1969.
- Benefits: Enjoy flexible shifts, a retail bonus scheme, and discounts on products and big brands.
- Why this job: Join a fun, inclusive team where your passion for service makes a real impact.
- Qualifications: No sales experience needed; just bring your friendly attitude and willingness to learn.
- Other info: We welcome diverse applicants and offer training to help you succeed.
The predicted salary is between 24000 - 33600 Β£ per year.
As a Retail Sales Advisor at DFS, you are the heartbeat of our store, greeting customers and guiding them to help them find their thing, be it a sofa, a bed or those little finishing touches that make their house a home. With your passion for great service and love for our products, youll bring comfort and joy into every customers home.
Lets be real β we understand lifes busy. Thats why we offer flβ¦
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Retail Sales Advisor - 30 Hours employer: DFS Furniture Ltd
Contact Detail:
DFS Furniture Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Retail Sales Advisor - 30 Hours
β¨Tip Number 1
Familiarise yourself with DFS products before your interview. Knowing the range of sofas and beds we offer will help you connect with customers and demonstrate your passion for our products.
β¨Tip Number 2
Practice your customer service skills by engaging with friends or family. Role-playing different scenarios can help you feel more comfortable in guiding customers through their buying journey.
β¨Tip Number 3
Research DFS's values and culture. Understanding our commitment to inclusivity and team spirit will allow you to align your responses during the interview, showing that youβre a great fit for our team.
β¨Tip Number 4
Prepare for competency-based questions by thinking of examples from your past experiences where you've demonstrated teamwork, customer service, or problem-solving skills. This will help you stand out during the interview process.
We think you need these skills to ace Retail Sales Advisor - 30 Hours
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand what DFS is looking for in a Retail Sales Advisor. Highlight key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customise your CV to reflect your customer service skills and any relevant experience. Use keywords from the job description to demonstrate that you are a good fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your enthusiasm for the products at DFS. Share specific examples of how you've successfully connected with customers in the past.
Prepare for Competency Questions: Anticipate the competency-based questions that may be asked during the interview process. Think of examples from your past experiences that demonstrate your ability to connect with customers and work as part of a team.
How to prepare for a job interview at DFS Furniture Ltd
β¨Show Your Passion for Customer Service
As a Retail Sales Advisor, your ability to connect with customers is key. Be prepared to share examples of how you've provided excellent service in the past, and express your enthusiasm for helping people find the perfect products for their homes.
β¨Know Your Products
DFS prides itself on its range of sofas and home furnishings. Familiarise yourself with their product offerings before the interview. This will not only help you answer questions confidently but also demonstrate your genuine interest in the role.
β¨Practice Active Listening
During the interview, showcase your listening skills by responding thoughtfully to questions. This reflects the importance of understanding customer needs, which is crucial for the role. Make sure to ask clarifying questions if needed.
β¨Emphasise Team Spirit
DFS values teamwork and collaboration. Be ready to discuss how you work well in a team environment, share experiences where you've supported colleagues, and highlight your ability to contribute to a positive workplace culture.