Junior Customer Order Executive

Junior Customer Order Executive

Greenford Full-Time 24000 - 26000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support a busy team by managing customer orders and inquiries.
  • Company: Join a caring, family-owned manufacturing business focused on exceptional service.
  • Benefits: Enjoy hybrid working, 22 days holiday, and a yearly bonus of up to £2k.
  • Why this job: Perfect for those eager to grow in a supportive environment with real impact.
  • Qualifications: Strong communication skills and some office or customer service experience preferred.
  • Other info: Refer a friend and earn a £100 voucher if they get hired!

The predicted salary is between 24000 - 26000 £ per year.

Junior Customer Order Executive Location: Greenford (Hybrid Working) Salary: £24,000 – £26,000 + Up to £2,000 Yearly Bonus Support Key Accounts & Build Your Office Career in a Friendly, Fast-Moving Business Are you motivated by delivering brilliant service and helping things run smoothly behind the scenes? Do you have some admin or office experience and want to grow in a varied, team-based role? If so, this could be your perfect next step! A fantastic manufacturing business is looking for a confident, people-focused individual to join their team as a Junior Customer Order Executive. You’ll play a vital part in supporting a group of Account Managers, acting as the first point of contact for a range of customer orders and queries. You’ll be joining a lovely, family-run company that really values its team, with great benefits including hybrid working (after probation), free parking, and 22 days’ holiday (rising with service). What You’ll Be Doing: • Managing and processing incoming customer orders • Responding to product enquiries and advising on availability • Quoting prices, stock levels and delivery times • Raising invoices and managing order notifications • Helping with sample requests and artwork advice • Liaising with internal teams (warehouse, sales, despatch) to keep everything on track • Handling any delivery or order issues calmly and professionally • Carrying out general admin tasks to support the wider team What We’re Looking For: • Strong verbal and written communication skills • Confident, professional telephone manner • Highly organised with excellent attention to detail • Some experience in office admin or customer service (office-based preferred but not essential) • A proactive, can-do attitude and willingness to learn This is a brilliant opportunity to build your career in customer service, logistics or key account support – full training is provided, and there’s great potential to progress internally. What to Do Next: If this sounds like the perfect opportunity for you, apply today! Know someone who would be a great fit? Refer a friend and earn a £100 voucher when they secure a permanent role! If you\’re interested, submit your CV today. Due to high application volumes, if you do not hear from us within 48 hours, please assume your application has been unsuccessful on this occasion. For the purpose of the Conduct Regulations, when advertising permanent vacancies, we act as an Employment Agency; for temporary/contract vacancies, we act as an Employment Business. We take your personal data seriously. To learn how we handle your data, visit our website where you can find our Data Privacy Notice. Keywords: Customer Service Administrator, Order Processor, Sales Support, Client Services, Office Assistant, Logistics Coordinator, Greenford, West London

Junior Customer Order Executive employer: Uxbridge Employment Agency

Join a family-owned manufacturing business in Greenford that prioritises exceptional customer service and employee well-being. With a supportive work culture, opportunities for professional growth, and benefits like hybrid working, 22 days of holiday, and a yearly bonus, this role as a Junior Customer Order Executive is perfect for those looking to advance their careers while being part of a caring team.
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Contact Detail:

Uxbridge Employment Agency Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Junior Customer Order Executive

✨Tip Number 1

Familiarise yourself with the company's products and services. Understanding what they offer will not only help you in the interview but also show your genuine interest in the role.

✨Tip Number 2

Brush up on your communication skills. Since the role involves liaising with various departments and customers, being able to articulate your thoughts clearly will be crucial.

✨Tip Number 3

Demonstrate your organisational skills. Think of examples from your past experiences where you successfully managed multiple tasks or projects, as this will be key in a busy environment.

✨Tip Number 4

Show your eagerness to learn and grow. The company values personal development, so expressing your desire to advance within the business can set you apart from other candidates.

We think you need these skills to ace Junior Customer Order Executive

Strong Verbal Communication
Strong Written Communication
Customer Service Skills
Office Administration Experience
Organisational Skills
Attention to Detail
Effective Listening Skills
Proficiency in Google Docs
Proficiency in Google Sheets
Time Management
Problem-Solving Skills
Ability to Work in a Team
Adaptability
Relationship Building

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in customer service or office administration. Emphasise any skills that align with the job description, such as strong communication and organisational abilities.

Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for the role and your passion for delivering exceptional customer service. Mention specific examples from your past experiences that demonstrate your ability to manage customer accounts effectively.

Highlight Relevant Skills: In your application, clearly outline your proficiency with tools like Google Docs and Google Sheets, as well as your effective listening skills. These are key attributes for the Junior Customer Order Executive position.

Follow Up: After submitting your application through our website, consider sending a polite follow-up email if you haven't heard back within a week. This shows your enthusiasm for the role and keeps you on their radar.

How to prepare for a job interview at Uxbridge Employment Agency

✨Show Your Customer Service Passion

Make sure to express your enthusiasm for delivering exceptional customer service. Share specific examples from your past experiences where you went above and beyond to help a customer, as this will resonate well with the hiring team.

✨Demonstrate Organisational Skills

Since the role involves managing multiple tasks, highlight your organisational skills during the interview. Discuss how you prioritise tasks and manage your time effectively, perhaps by sharing a relevant experience where you successfully juggled various responsibilities.

✨Familiarise Yourself with Google Docs and Sheets

If you have any experience with Google Docs or Sheets, be sure to mention it. If not, consider brushing up on these tools before the interview, as they are mentioned in the job description and could be beneficial for the role.

✨Prepare Questions About the Role

Come prepared with thoughtful questions about the position and the company culture. This shows your genuine interest in the role and helps you determine if it's the right fit for you. Ask about opportunities for growth and how the team collaborates.

Junior Customer Order Executive
Uxbridge Employment Agency
Location: Greenford
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