Recovery Team Leader – Motor Insurance
Recovery Team Leader – Motor Insurance

Recovery Team Leader – Motor Insurance

Full-Time 31500 - 44100 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team managing non-fault motor claims and handle escalated queries.
  • Company: Join a supportive company that values your leadership and expertise in motor recovery.
  • Benefits: Enjoy flexible working, increased holiday, birthday off, and a casual dress code.
  • Why this job: Make a real impact in a fast-paced environment while developing your team.
  • Qualifications: Strong background in motor recovery claims and leadership experience required.
  • Other info: Opportunity for industry qualifications and a bonus scheme for exceptional performance.

The predicted salary is between 31500 - 44100 Β£ per year.

Recovery Team Leader – Motor Insurance Location: Bolton (Office-based with flexible working options) Salary: From £31,500, depending on experience Type: Full-time, Permanent Hours: Monday to Friday, 9am–5pm (35 hours) Are you a natural leader with experience in motor recovery claims? If you’re ready to take the lead in a technical, fast-paced environment where your knowledge and people skills really make a difference — this role could be the next step for you. 🛠️ What You’ll Be Doing * Leading a team of recovery claims handlers managing non-fault motor claims from first notification through to final settlement * Handling escalated queries, complaints, and complex claims * Monitoring team performance and supporting staff development through coaching, mentoring and training * Working with internal stakeholders to meet recovery targets and maintain service levels * Reviewing reports and KPIs to spot trends, prevent backlogs, and drive performance * Ensuring full FCA compliance and supporting GDPR and confidentiality requirements * Contributing to recruitment, onboarding, and HR processes for your team ✅ What You’ll Bring * Strong background in technical motor recovery claims * Experience in a team leadership or supervisory role * Confident communication skills – written and verbal * Solid understanding of FCA, FOS, and general claims compliance * Excellent organisation and prioritisation skills under pressure * CII Certificate in Insurance (essential) – Dip CII is a bonus * Microsoft Office proficiency and data confidence (Excel, Outlook etc.) 🎁 What’s In It For You * Increased holiday allowance with length of service * Your birthday off, plus a half-day for seasonal shopping * Holiday sell scheme * Free parking and casual dress code * Support for industry qualifications * Bonus scheme for going above and beyond * Cycle to work scheme * Friendly, supportive environment with trained mental health first aiders on-site If you want to lead a high-performing team, enjoy the satisfaction of getting the result, and work in a business that values your input — we’d love to hear from you

Recovery Team Leader – Motor Insurance employer: Red Dot Search UK Limited

Join a dynamic team in Bolton where your leadership skills will shine as a Recovery Team Leader in Motor Insurance. We offer a supportive work culture with flexible working options, opportunities for professional growth, and unique benefits such as increased holiday allowance, your birthday off, and a casual dress code. Be part of a company that values your contributions and prioritises employee well-being.
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Contact Detail:

Red Dot Search UK Limited Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Recovery Team Leader – Motor Insurance

✨Tip Number 1

Familiarise yourself with the latest trends and regulations in motor recovery claims. This will not only boost your confidence during interviews but also demonstrate your commitment to staying updated in a fast-paced environment.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully managed teams or handled escalated issues in previous roles. Be ready to discuss specific situations where your guidance led to improved performance or resolution of complex claims.

✨Tip Number 3

Network with professionals in the insurance industry, particularly those involved in motor recovery claims. Engaging with others can provide insights into the role and may even lead to referrals that could strengthen your application.

✨Tip Number 4

Prepare to discuss how you would approach team development and performance monitoring. Think about strategies you could implement to support your team’s growth and ensure compliance with FCA and GDPR requirements.

We think you need these skills to ace Recovery Team Leader – Motor Insurance

Leadership Skills
Motor Recovery Claims Expertise
Conflict Resolution
Coaching and Mentoring
Performance Monitoring
FCA Compliance Knowledge
GDPR Awareness
Excellent Communication Skills
Organisational Skills
Prioritisation Skills
Data Analysis
Microsoft Office Proficiency
Team Development
Problem-Solving Skills

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights your experience in motor recovery claims and any leadership roles you've held. Use specific examples to demonstrate your skills in managing teams and handling complex claims.

Craft a Compelling Cover Letter: In your cover letter, express your passion for leading a team and your understanding of the motor insurance industry. Mention how your background aligns with the responsibilities listed in the job description.

Showcase Relevant Skills: Emphasise your communication skills and your ability to work under pressure. Provide examples of how you've successfully managed escalated queries or improved team performance in previous roles.

Highlight Compliance Knowledge: Since the role requires knowledge of FCA and GDPR compliance, make sure to mention any relevant training or certifications you have, such as the CII Certificate in Insurance, and how you've applied this knowledge in your past positions.

How to prepare for a job interview at Red Dot Search UK Limited

✨Showcase Your Leadership Skills

As a Recovery Team Leader, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on your approach to coaching and mentoring staff.

✨Understand Motor Recovery Claims

Make sure you have a solid grasp of motor recovery claims processes. Be ready to discuss specific cases you've handled, especially any complex claims or escalated queries, as this will show your technical expertise.

✨Familiarise Yourself with Compliance Standards

Since compliance is crucial in this role, brush up on FCA and GDPR regulations. Be prepared to explain how you've ensured compliance in previous roles and how you would maintain these standards in your new position.

✨Prepare for Performance Metrics Discussion

The role involves monitoring team performance and KPIs. Think about how you've used data to drive performance improvements in the past, and be ready to discuss specific metrics you've worked with.

Recovery Team Leader – Motor Insurance
Red Dot Search UK Limited
R
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