Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch customer service in multiple languages via phone and email.
- Company: Join a globally recognised company with a commitment to excellence.
- Benefits: Enjoy competitive salary, hybrid working options, and great company perks.
- Why this job: Be part of a dynamic team that values customer satisfaction and personal growth.
- Qualifications: Fluent in Italian, English, and another EU language; customer service experience preferred.
- Other info: Equal Opportunities Employer; apply today to kickstart your career!
The predicted salary is between 28800 - 43200 £ per year.
An internationally renowned company is seeking a Customer Service Representative with Italian, English plus one other EU language skill to join their team on a full time, permanent basis. Utilising your language skills, the successful candidate will be responsible for providing a high level of customer service at all times ensuring sales opportunities are maximised through various communication channels. Responsibilities will include, but will not be limited to: Providing exceptional customer service via phone and email in the the required language (order processing and incident handling) Assisting with customer enquiries and resolve any issues with a friendly and positive approach Developing good relationships with a diverse and dynamic team to ensure the highest level of customer satisfaction Coordinating with couriers to oversee and track shipments Maintain accurate records and ensure that all customer interactions are well-documentedThe ideal candidate will have a proven track record of success working within a customer service role, you will possess excellent communication skills and be an excellent team player. In return the company is offering a competitive salary along with a range of company benefits and hybrid working. For further information or to apply, please submit your CV through this website today. Park Street People Ltd is an Equal Opportunities Employer. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We are acting as an Employment Agency in relation to this role
Customer Service Representative - Italian + another language employer: Park Street People
Contact Detail:
Park Street People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative - Italian + another language
✨Tip Number 1
Brush up on your language skills! Since this role requires fluency in Italian and another EU language, practice speaking and writing in both languages. Consider engaging in conversations with native speakers or using language exchange apps to enhance your proficiency.
✨Tip Number 2
Familiarise yourself with customer service best practices. Research common customer service scenarios and how to handle them effectively. This will help you demonstrate your knowledge during any interviews and show that you're ready to provide exceptional service.
✨Tip Number 3
Network with current or former employees of the company. Reach out on LinkedIn or other professional networks to gain insights about the company culture and expectations. This can give you an edge in understanding what they value in a candidate.
✨Tip Number 4
Prepare for situational interview questions. Think of examples from your past experiences where you've successfully resolved customer issues or worked as part of a team. Being able to articulate these experiences will showcase your suitability for the role.
We think you need these skills to ace Customer Service Representative - Italian + another language
Some tips for your application 🫡
Highlight Language Skills: Make sure to emphasise your proficiency in Italian, English, and any other EU language you speak. Mention specific experiences where you've used these languages in a customer service context.
Showcase Customer Service Experience: Detail your previous roles in customer service, focusing on how you handled enquiries, resolved issues, and maintained customer satisfaction. Use specific examples to illustrate your success.
Tailor Your CV: Customise your CV to align with the job description. Highlight relevant skills and experiences that match the responsibilities listed, such as order processing and incident handling.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Discuss why you are a great fit for the team and how your skills can contribute to their success.
How to prepare for a job interview at Park Street People
✨Showcase Your Language Skills
Since the role requires proficiency in Italian, English, and another EU language, be prepared to demonstrate your language skills during the interview. You might be asked to respond to questions or even role-play customer interactions in these languages.
✨Highlight Customer Service Experience
Make sure to discuss your previous experience in customer service roles. Share specific examples of how you've handled customer enquiries, resolved issues, and maintained high levels of satisfaction. This will show that you understand the importance of exceptional service.
✨Emphasise Teamwork
The job involves working closely with a diverse team, so be ready to talk about your ability to collaborate effectively. Share instances where you contributed to a team goal or helped a colleague, showcasing your team player mentality.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and customer handling abilities. Think of examples where you successfully managed difficult situations or turned a negative customer experience into a positive one.
