At a Glance
- Tasks: Provide advice on Direct Payments to individuals with disabilities and manage your own caseload.
- Company: Join a leading not-for-profit organisation supporting independent living for people with disabilities nationwide.
- Benefits: Enjoy hybrid working, 23 days annual leave, and additional perks like employee assistance programmes.
- Why this job: Make a real impact in the community while enjoying a flexible work environment and supportive culture.
- Qualifications: Experience in customer service, excellent communication skills, and a driving licence are essential.
- Other info: Guaranteed interview for disabled candidates meeting the job specification.
The predicted salary is between 20600 - 29500 £ per year.
We are currently looking for someone to join our Lincolnshire based team in order to provide advice and information on Direct Payments to people with disabilities who live independently. This is a varied role: working from home, office working, and involving travel throughout the community. The successful candidate will be joining a leading not-for-profit organisation that provides independent living services to people with disabilities and health care needs nationwide. Location: Sleaford, NG34 9PF. Hybrid working applies office days will typically be on a Friday Salary: £25,610 per annum Hours: 37 hours per week Days & Times: Monday – Friday, 8:30 am to 5:00 pm. Closing Date: Thursday 24th July 2025 Interview Date: Interviews will take place face to face or via video conferencing software. Further details will be discussed with applicants who are shortlisted (Please check your junk/spam folders) The Role – Your main duties will include: * Advising individuals on all aspects of their care packages, including financial aspects * Managing your own caseload * Supporting individuals with the recruitment and ongoing management of care staff * Providing accurate information in a clear and concise format that meets the individual\’s needs * Recording and maintaining accurate records and providing reports as required * Organising and attending meetings/reviews with individuals, colleagues, and local authority staff Skills, Experience and Qualifications – We are looking for someone with the following attributes: * Experience of providing information or advice to others within a customer service environment * Excellent verbal communication skills with the ability to produce written communication to a high standard, adapting your style to suit the audience * The ability to manage diary and workload effectively * The ability to input and maintain accurate data records * The ability to work as part of a team and on own initiative * The ability to work flexibly and to deadlines * Current driving licence and unrestricted use of vehicle * Good working knowledge of Microsoft Office packages (including Word, Excel, and Outlook) * GCSE Grade \’C\’ or equivalent in English and Maths This post is subject to the completion of a satisfactory DBS check prior to appointment. Perks: Employee assistance programme / Subsidised car breakdown cover / Death in service benefit / Wagestream / 23 Days annual leave, plus bank holidays (Increased entitlement with length of service) / 2 Additional leave days in December (After 12 months’ service). Penderels Trust is a Disability Confident employer and will offer a guaranteed interview to disabled candidates who meet the job specification
Independent Living Co-ordinator employer: Penderels Trust
Contact Detail:
Penderels Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Independent Living Co-ordinator
✨Tip Number 1
Familiarise yourself with the principles of independent living and Direct Payments. Understanding these concepts will not only help you in interviews but also demonstrate your commitment to supporting individuals with disabilities.
✨Tip Number 2
Network with professionals in the field of disability services. Attend local events or join online forums to connect with others who work in similar roles. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and case management. Think about specific examples from your past experiences that showcase your skills in these areas.
✨Tip Number 4
Research Penderels Trust and their values. Being able to articulate why you want to work for a not-for-profit organisation and how your personal values align with theirs can set you apart from other candidates.
We think you need these skills to ace Independent Living Co-ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in providing advice and information, particularly in a customer service environment. Emphasise your communication skills and any experience managing caseloads.
Craft a Strong Cover Letter: In your cover letter, explain why you are passionate about supporting individuals with disabilities. Mention specific examples of how your skills align with the job requirements, such as your ability to produce clear written communication and manage workloads effectively.
Showcase Relevant Skills: Highlight your proficiency in Microsoft Office and your ability to maintain accurate data records. If you have experience working flexibly and meeting deadlines, be sure to include that as well.
Prepare for the Interview: If shortlisted, prepare for the interview by thinking about how you would advise individuals on care packages. Be ready to discuss your previous experiences and how they relate to the role, as well as your approach to teamwork and independent work.
How to prepare for a job interview at Penderels Trust
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities. Be prepared to discuss how your experience aligns with advising individuals on care packages and managing caseloads.
✨Showcase Communication Skills
Since excellent verbal and written communication is crucial, practice articulating your thoughts clearly. Prepare examples of how you've adapted your communication style to suit different audiences in previous roles.
✨Demonstrate Flexibility and Initiative
Be ready to discuss situations where you've had to manage your workload effectively or work independently. Highlight your ability to adapt to changing circumstances, especially in a hybrid working environment.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to support individuals with disabilities. Think of scenarios where you've provided advice or managed a challenging situation, and be ready to share those experiences.