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For Companies At a Glance
- Tasks: Support process improvement and business performance in a dynamic trading environment.
- Company: Join Henderson Group, Northern Ireland's top foodservice provider with a strong community focus.
- Benefits: Enjoy a competitive salary, hybrid work options, and perks like staff discounts and healthcare.
- Why this job: Be part of a supportive team that values your growth and celebrates success together.
- Qualifications: GCSEs in English and Maths, plus experience in project-based roles and strong Excel skills required.
- Other info: Flexible working hours and a commitment to employee development make this role stand out.
The predicted salary is between 30000 - 42000 £ per year.
Business Support Assistant
Attractive Salary and Benefits
36.5 Hour week (Hybrid)
Newtownabbey
Who are we?
At Henderson Group, we are proud to be Northern Irelands leading foodservice provider. Our group encompasses Henderson Wholesale, Henderson Retail, Henderson Foodservice and Henderson Group Property. We employ over 5,500 staff and have been placed 5th in Ulster Business Top 100 Companies 2024.
We're a family-owned team that cares about our people and the community in which we live. Our leaders care about employees and our employees succeed together and celebrate the success of others. We are interested in your aspirations, interests and skills and we strive to support and inspire you to do well.
A look into the role
Henderson Wholesale is a leading Wholesaler in Northern Ireland and supplies goods to over 450 stores across various brands such as SPAR, EUROSPAR and VIVO. We source from local farmers, growers and producers and are proud to contribute to our local economy and environment.
We achieved Gold accreditation against the Investors in People standard framework in 2023 in recognition of people management excellence and our commitment to investment in people.
The Purpose of the role:
The successful candidate will report to the Business Support Supervisor, providing support and process improvement for the Trading Function within Henderson Wholesale.
You will work closely with Business Support, Traders, Replenishment, Warehouse, Accounts and Sales & Marketing teams helping to identify and deliver opportunities for process improvement.
As a Business Support Assistant , you will:
- Use Initiative and business acumen to identify and support process improvement, business performance and profitability.
- Identify areas for process improvement across existing ways of working relating to systems process and people.
- Engage directly with stakeholders to drive business outcomes.
- Be willing to develop in the business transformation capabilities e.g Digital and Business analytics programs.
- Help ensure that a proposed process improvement meets requirements, supporting the design, build, and test of the changes and business readiness/training activities.
- Be focused on data integrity and data management.
Skills for Success
Joining us as Business Support Assistant , the minimum criteria youll need is:
- GCSE in English and Maths Level C or higher (or equivalent)
- Minimum 1 years experience in project-based or process improvement role
- Proficient in numerical analysis, with strong skills in Microsoft Office, particularly Excel (e.g., formulas, pivot tables, data visualisation, and analysis tools)
- Proven ability in process mapping and requirements gathering
- Confident in creating and delivering presentations to stakeholders
The Attributes youll need include:
- Exceptional aptitude for process improvement
- Ability to set and follow priorities, managing multiple tasks and deadlines effectively.
- Analytical thinking and ability to use insight and data to inform work.
- Use of initiative and problem-solving skills
- Ability to work well as part of a team
- Excellent communication skills.?
- Resilient and able to deal with challenges/ objections confidently
- Willingness to learn new skills and develop within the role
It is Desirable if you have:
- Certifications or formal training in software platforms such as Power Automate, SharePoint, or Power BI.
- Recognised Project Management qualification (e.g., PRINCE2, Agile, PMP).
- Experience within a fast-paced FMCG (Fast-Moving Consumer Goods) environment.
- Experience in applying best practice Business and Process Analysis methodologies.
- Hands-on experience with tools including Power Automate, SharePoint, business analytics platforms (e.g., Power BI, Qlik Sense), and advanced Excel features such as macros.
Are we right for you?
As part of this role, it will be important that you feel aligned with the values that we live and work by.
Ambition We always strive to be better. We seek new challenges and look for ways to do things better.
Customer First We provide exceptional service. We put customers at the heart of everything and support our communities.
T eamwork We succeed together. We help colleagues to succeed, and we share our knowledge and skills.
Integrity We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity.
The Reward
The impact you can make with Henderson Group goes far beyond your day to day. You will be part of a business supporting defibrillator installations and school sports days.
You will have the balance necessary to enjoy your job and your life. We will help you to feel proud of what you do and achieve. And we will be here to celebrate your success.
Our business has been recognised externally for delivering excellence in employment. We value employee development and heavily invest in our people.
Benefits include market competitive salary, contributory pension scheme, healthcare, life assurance, employee assistance programme, social club, Reward Gateway Employee Recognition & Discount Scheme throughout UK/Ireland, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores and many more.
This is a full-time position working 36.5 hours per week. Working hours will be 8:45am-4:45pm Monday to Thursday and 8:45am-3:45pm Friday. Hybrid working arrangement available.
If you'd like to speak with us before making your application, our Talent Acquisition Specialist – Joanne McClelland would be happy to have a confidential chat with you about the role on offer
Completed applications must be submitted online by midnight on Tuesday 15th July 2025
We are an equal opportunities employer.
Business Support Assistant employer: Henderson Group
Contact Detail:
Henderson Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Assistant
✨Tip Number 1
Familiarise yourself with Henderson Group's values and mission. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs, particularly around ambition, teamwork, and customer focus.
✨Tip Number 2
Showcase your analytical skills by preparing examples of past projects where you successfully identified process improvements. Be ready to discuss these experiences in detail, highlighting the impact they had on business performance.
✨Tip Number 3
Engage with current employees on platforms like LinkedIn. Ask them about their experiences at Henderson Group and any tips they might have for standing out as a candidate. This can provide valuable insights and help you tailor your approach.
✨Tip Number 4
Prepare to discuss your proficiency in Microsoft Office, especially Excel. Consider creating a portfolio of data visualisation examples or process maps that you've worked on, as this will demonstrate your capabilities effectively during discussions.
We think you need these skills to ace Business Support Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, particularly in project-based or process improvement roles. Emphasise your proficiency in Microsoft Office, especially Excel, and any experience with data analysis.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as your ability to identify process improvements and engage with stakeholders.
Showcase Your Skills: When detailing your experience, focus on examples that demonstrate your analytical thinking, problem-solving abilities, and teamwork. Use metrics where possible to quantify your achievements.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Henderson Group
✨Showcase Your Process Improvement Skills
Be prepared to discuss specific examples of how you've identified and implemented process improvements in previous roles. Highlight your analytical thinking and problem-solving skills, as these are crucial for the Business Support Assistant position.
✨Demonstrate Your Proficiency in Excel
Since strong Excel skills are essential for this role, be ready to talk about your experience with formulas, pivot tables, and data visualisation. If possible, bring examples of reports or analyses you've created to showcase your capabilities.
✨Engage with Stakeholders
The role involves working closely with various teams, so be prepared to discuss how you've effectively communicated and collaborated with stakeholders in the past. Share any experiences where you successfully drove business outcomes through teamwork.
✨Align with Company Values
Familiarise yourself with Henderson Group's values such as ambition, customer first, teamwork, and integrity. During the interview, express how your personal values align with theirs and provide examples of how you've demonstrated these values in your work.
