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- Tasks: Assist in handling serious injury claims and support lead file handlers.
- Company: Join Minster Law, a leading firm dedicated to client care and personal injury cases.
- Benefits: Enjoy perks like remote work, casual dress, company events, and enhanced leave options.
- Why this job: Gain valuable experience in a supportive environment with opportunities for career progression.
- Qualifications: Experience in personal injury cases and strong communication skills are essential.
- Other info: Regular travel required; based in Wakefield office.
The predicted salary is between 28800 - 43200 £ per year.
Paralegal Job Summary
To deliver a robust quality claims handling service to Minster clients, to assist Fee Earners in generating fee income and contribute to the overall success of the department.
To assist in managing a portfolio of claimant serious injury claims.
Paralegal Core Responsibilities
- Assist lead file handlers in progressing their serious injury caseloads.
- Produce standard letters to progress cases using the case management system (ProClaim).
- Use the telephone as the primary contact method.
- Handle telephone enquiries and take detailed messages for immediate communication to the Fee Earner.
- Achieve KPIs on a monthly basis as agreed with your line manager.
- Maintain and update the case management system.
- Ensure filing and information systems meet the firm\’s standards.
- Schedule appointments for Fee Earners when appropriate.
- Liaise with the Finance Department regarding disbursements and accounts.
- Assist other staff during peak times with administrative tasks.
- Sort mail and perform other administrative duties as needed.
- Work effectively in a target-driven environment.
- Undertake any other relevant tasks as deemed appropriate by the business.
Paralegal Key Performance Indicators
KPIs and objectives will be discussed and reviewed regularly with your line manager to support your development in line with the paralegal progression matrix.
Paralegal Person Specification
Essential
- Experience with personal injury cases.
- Commitment to excellent client care.
- Strong communication skills, both verbal and written.
- Ability to work under pressure while maintaining high standards.
- Proficiency with case management systems, Excel, and Word.
- Excellent attention to detail, organization, and time management skills.
Desirable
- Understanding of serious injury or multi-track personal injury cases.
- Positive attitude, self-motivated, and proactive.
- Team player and role model.
- Resilient and adaptable to change.
- Willing to develop through the Paralegal Progression Programme.
Personal Development
Opportunities exist for high performers to move across departments, supported by training and development aligned with the Paralegal Progression Programme.
Travel
Regular travel may be required for client meetings and conferences across England and Wales. This role is based in Wakefield.
Benefits
- Additional leave
- Casual dress
- Company events, pension, cycle scheme, and more
Schedule:
Monday to Friday, no weekends.
Equal Opportunities
Minster Law values diversity and is committed to equality. All applicants will be considered regardless of background or characteristics.
Final note
Thank you for your application. Due to high volume, if you do not hear within 10 working days, please assume you were not successful. Follow us on LinkedIn for more opportunities.
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Serious Injury Paralegal employer: Minster Law
Contact Detail:
Minster Law Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Serious Injury Paralegal
✨Tip Number 1
Familiarise yourself with the case management system, ProClaim, as it's crucial for the role. Understanding how to navigate and utilise this system effectively will give you a significant advantage during the interview.
✨Tip Number 2
Brush up on your knowledge of personal injury law, especially serious injury cases. Being able to discuss relevant legal concepts and demonstrate your understanding will show your commitment and readiness for the role.
✨Tip Number 3
Practice your communication skills, particularly over the phone. Since the role involves handling telephone enquiries, being articulate and confident in your verbal communication will help you stand out.
✨Tip Number 4
Showcase your organisational skills by preparing examples of how you've managed multiple tasks or projects in the past. This will demonstrate your ability to thrive in a fast-paced environment, which is essential for this position.
We think you need these skills to ace Serious Injury Paralegal
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in personal injury cases. Emphasise your communication skills and any experience with case management systems, as these are crucial for the role.
Craft a Strong Cover Letter: In your cover letter, express your commitment to excellent client care and detail how your skills align with the responsibilities of the Serious Injury Paralegal position. Use specific examples from your past experiences to demonstrate your capabilities.
Showcase Your Attention to Detail: Since the role requires strong organisational skills, ensure that your application is free from errors. Double-check your documents for spelling and grammatical mistakes, and present them in a clear, professional format.
Highlight Your Team Player Attitude: Mention any previous experiences where you successfully collaborated with others or supported colleagues during busy periods. This will show that you can contribute positively to the team environment at Minster Law.
How to prepare for a job interview at Minster Law
✨Showcase Your Experience
Make sure to highlight any previous experience you have with personal injury cases. Be prepared to discuss specific examples of how you've assisted in similar roles, as this will demonstrate your capability and understanding of the responsibilities involved.
✨Demonstrate Excellent Communication Skills
Since communication is key in this role, practice articulating your thoughts clearly and concisely. Prepare to answer questions about how you handle client interactions and telephone enquiries, as well as how you ensure messages are accurately conveyed to Fee Earners.
✨Familiarise Yourself with Case Management Systems
Get comfortable with case management systems like ProClaim, as well as Excel and Word. You might be asked about your proficiency with these tools, so being able to discuss your experience and any relevant tasks you've completed will give you an edge.
✨Prepare for a Fast-Paced Environment
This role requires working efficiently under pressure. Think of examples from your past where you've successfully managed multiple tasks or met tight deadlines, and be ready to share these during your interview to illustrate your ability to thrive in a target-oriented environment.
