Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join a dynamic team managing customer enquiries and ensuring smooth operations.
- Company: Be part of a leading supplier in the hire industry, based in Haydock.
- Benefits: Enjoy a competitive salary, generous holidays, private healthcare, and career growth opportunities.
- Why this job: This role offers a vibrant work culture with social events and a chance to make an impact.
- Qualifications: Previous experience in a similar role and strong customer service skills are essential.
- Other info: Full driving licence required; apply today or chat with John for more details!
The predicted salary is between 24000 - 30000 £ per year.
We’re looking for a Hire Desk Controller to join a market leading supplier at their site in Haydock, St Helens. In this role you’ll be working in a busy and supportive team, ensuring smooth operations and top-tier service delivery. What’s on offer? * Up to £30,000 per year * Monday – Friday 8:00am – 4:30pm * Generous holiday entitlement, including Christmas shutdown * Private healthcare * Career progression and management development opportunities * Social staff events What will you be doing as a Hire Desk Controller? * Handling telephone, email, and face-to-face enquiries and orders from customers * Ensuring the accuracy of all paperwork, including hire and sales contracts, purchase orders, and stock transfers * Coordinating with the warehouse team to ensure the availability of equipment required for hire * Organising drivers to ensure timely and efficient delivery and collection of equipment * Adhering to company Health & Safety policies to ensure safe working practices * Maximising consumable sales opportunities at every interaction * Meeting deadlines for the accurate reporting of information What do you need? * Previous experience in a similar role * Familiarity with InspHire software (or similar) * Excellent customer service and communication skills * Strong organisational skills and the ability to work effectively in a fast-paced environment * A full driving licence due to the location of the role Apply today or speak with John at KPJ Group for more information between 9:00am – 5:00pm Monday – Friday. KPJ Group are a specialist Recruitment Consultancy with more than 50 years of experience delivering staffing solutions. We treat each application with a high degree of care however due to the high volume of applications are sometimes unable to contact all individuals. If you do not hear from us within 5 days of submitting your application, please assume that unfortunately you have not been shortlisted
Hire Desk Controller employer: KPJ Group
Contact Detail:
KPJ Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Desk Controller
✨Tip Number 1
Familiarise yourself with the InspHire software or similar systems before your interview. This will not only show your initiative but also demonstrate that you understand the tools necessary for the role.
✨Tip Number 2
Brush up on your customer service skills, as this role heavily relies on effective communication. Consider preparing examples of how you've successfully handled customer enquiries in the past.
✨Tip Number 3
Research the company and its operations to understand their values and how they deliver top-tier service. This knowledge can help you tailor your responses during the interview and show your genuine interest in the position.
✨Tip Number 4
Prepare to discuss your organisational skills and how you manage multiple tasks in a fast-paced environment. Think of specific instances where you've successfully juggled responsibilities to meet deadlines.
We think you need these skills to ace Hire Desk Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in similar roles. Emphasise your customer service skills, organisational abilities, and any familiarity with software like InspHire.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the Hire Desk Controller position. Mention specific examples of how you've successfully handled customer enquiries and managed paperwork in previous roles.
Highlight Relevant Skills: In your application, clearly outline your strong communication skills and ability to work in a fast-paced environment. Provide examples of how you've maximised sales opportunities in past positions.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at KPJ Group
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Hire Desk Controller. Familiarise yourself with the tasks mentioned in the job description, such as handling enquiries and coordinating with the warehouse team. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Customer Service Skills
Since excellent customer service is crucial for this role, prepare examples from your past experiences where you successfully handled customer interactions. Highlight how you resolved issues or improved customer satisfaction to show that you can deliver top-tier service.
✨Familiarise Yourself with Relevant Software
If you have experience with InspHire software or similar systems, be ready to discuss it. If not, do some research on it beforehand. Showing that you are proactive about learning new tools can impress the interviewers.
✨Demonstrate Organisational Skills
This role requires strong organisational abilities, especially in a fast-paced environment. Prepare to discuss how you manage your time and prioritise tasks effectively. You could share specific strategies or tools you use to stay organised.
