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For Companies At a Glance
- Tasks: Deliver exceptional customer service and manage store operations.
- Company: Join Würth UK, a global leader in assembly and fastening materials.
- Benefits: Enjoy 23 days holiday, healthcare cash plan, and no weekend shifts.
- Why this job: Be part of a dynamic team and grow your career in a fast-paced environment.
- Qualifications: Retail or customer service experience with strong communication skills required.
- Other info: Full-time role with opportunities for training and development.
The predicted salary is between 22399 - 33598 £ per year.
Trade Store Support – Croydon and surrounding area
Location: CroydonDepartment: Shop NetworkType: Full time, Permanent
Trade Store Consultant – Croydon
Location: Croydon
Salary: Competitive £27998
Contract: Full-Time (37.5 hours/week)
Are you a results-driven professional with a passion for outstanding customer service? Ready to make your mark in a fast-paced trade store environment? Join Würth UK Ltd., part of the globally recognized Würth Group, as a Trade Store Consultant and be an essential part of growing our Glasgow trade store!
This is your opportunity to contribute to the success of our business while developing your skills in an exciting and fast-moving industry.
About Us
Würth UK is part of the Würth Group, a market leader in assembly and fastening materials, with a presence in over 80 countries and more than 79,000 employees worldwide. We’re expanding, and we want passionate individuals to join us in driving our success.
-What You’ll Do
- Deliver exceptional customer service and be the go-to expert in the store
- Process orders, handle payments, and keep inventory running smoothly
- Assist customers with queries, product demos, and upselling
- Build strong relationships with local customers, gaining their trust and loyalty
- Manage cash, process payments, and conduct register reconciliations
- Engage in promotional events and collaborate on innovative marketing strategies
-What We’re Looking For
- Flexibility: A proactive, driven individual with a “can-do” attitude
- Experience: Background in retail, customer service, or warehouse work
- Skills: Excellent communication, attention to detail, and IT proficiency
- Numeracy and literacy: Strong skills in math and English
- A quick learner who thrives in a team environment
Most importantly, you should be passionate about delivering top-tier service and excited to work in a collaborative, customer-first setting.
Why Join Würth?
We offer:
- Holidays: Start with 23 days, increasing to 28 with service
- Benefits: Healthcare cash plan, Employee Assistance Programme, Cycle to Work scheme
- Work-Life Balance: Monday to Friday, no weekends or bank holidays
- Career Growth: Access to comprehensive training and opportunities for development
Apply Now
If you’re ready to make a difference in a dynamic role with a global leader, we want to hear from you. Join us and help shape the future of Würth UK!
Important Information
Please note: Interviews may be conducted while the role is advertised. We reserve the right to close this role if we receive sufficient applicants. Apply early to avoid disappointment.
Salary: 27998Hours: 37.5Benefits: Includes Company car and fuel card
Trade Store Support - Croydon and surrounding area employer: Wurth UK
Contact Detail:
Wurth UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Store Support - Croydon and surrounding area
✨Tip Number 1
Familiarise yourself with Würth UK's products and services. Understanding the range of assembly and fastening materials they offer will not only help you in customer interactions but also demonstrate your genuine interest in the role.
✨Tip Number 2
Showcase your customer service skills during any informal conversations or networking opportunities. Engaging with current employees or customers can provide insights into the company culture and expectations, which you can leverage in your discussions.
✨Tip Number 3
Prepare to discuss your flexibility and adaptability in a fast-paced environment. Think of specific examples from your past experiences where you've successfully managed multiple tasks or adapted to changing situations.
✨Tip Number 4
Research the local market and competitors in Croydon. Being knowledgeable about the trade store landscape will help you understand customer needs better and position yourself as a valuable asset to the team.
We think you need these skills to ace Trade Store Support - Croydon and surrounding area
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail, customer service, or warehouse work. Emphasise your communication skills and any previous roles where you delivered exceptional customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your proactive attitude. Mention specific examples of how you've successfully handled customer queries or contributed to a team environment.
Highlight Relevant Skills: In your application, clearly outline your numeracy and literacy skills, as well as your IT proficiency. These are key attributes for the Trade Store Support role, so make them stand out.
Show Enthusiasm for the Role: Convey your excitement about working in a fast-paced trade store environment. Let them know why you want to join Würth UK and how you can contribute to their success.
How to prepare for a job interview at Wurth UK
✨Showcase Your Customer Service Skills
As a Trade Store Consultant, exceptional customer service is key. Prepare examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your passion for delivering top-tier service.
✨Know the Company and Its Products
Familiarise yourself with Würth UK and its range of products. Understanding their offerings will help you answer questions confidently and show your genuine interest in the role and the company.
✨Demonstrate Flexibility and Team Spirit
Highlight your ability to adapt and work well within a team. Share experiences where you've collaborated with others or taken on various tasks, showcasing your 'can-do' attitude that aligns with what they are looking for.
✨Prepare for Common Interview Questions
Anticipate questions related to your experience in retail or customer service, as well as scenarios involving problem-solving and upselling. Practising your responses will help you feel more confident during the interview.
