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- Tasks: Join us as a CRM Business Analyst and manage the full lifecycle of MS Dynamics 365 implementation.
- Company: Be part of a dynamic organization that's transforming how we work with technology.
- Benefits: Enjoy a positive culture, growth opportunities, and a chance to enhance your CV.
- Why this job: This role offers hands-on experience in a major CRM project with a supportive team.
- Qualifications: Experience in CRM programs, especially Microsoft D365, and strong communication skills are essential.
- Other info: Work on-site in the Thames Valley for 3 days a week.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
CRM Business Systems Analyst with experience of MS Dynamics 365 (Customer Engagement – specifically CPQ) – Outside IR35
Come and play an important role in a fascinating company journey where technology will truly be changing the way that everyone works over the coming years. This is one of those rare opportunities to journey through the full lifecycle of a major CRM implementation.
Not only is this a fantastic programme of work to be part of, it’s a really exciting and dynamic organisation with a positive culture and a great growth story. Definitely a great business to have on your CV and definitely a programme that you'll be proud to have played a role in.
This organisation is right at the beginning of their journey and successful delivery of this programme could not be a more important for them.
So who are we looking for?
You’ll have significant experience of having worked as a Business Systems Analyst on CRM programmes, preferably at all stages of the life-cycle. We are particularly keen to talk to anyone who has worked end-to-end delivering Microsoft D365 in a sales environment.
This particular work centres around (Configure Price Quote).
You will be proactive, personable and an excellent communicator. We’re looking for a ‘can-do’ people person who is passionate about what they do and can bridge the gap between business stakeholders and technical teams. You'll need knowledge and experience of best practice (including CRM, methods etc) and a good level of confidence (but not arrogance).
In return you’ll get to work with an animated, friendly and motivated group of people and have a great story to tell at the end of it.
NB The role requires being on-site in the Thames Valley for 3 days a week.
CRM Business Analyst (Microsoft) employer: Practicus
Contact Detail:
Practicus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Business Analyst (Microsoft)
✨Tip Number 1
Make sure to familiarize yourself with Microsoft Dynamics 365, especially its CRM functionalities. Understanding the platform's capabilities and how it can be leveraged in a sales environment will give you a significant edge during discussions.
✨Tip Number 2
Network with professionals who have experience in CRM implementations, particularly those who have worked with Microsoft D365. Engaging in conversations with them can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to showcase your ability to bridge the gap between business stakeholders and technical teams. Think of examples from your past experiences where you successfully facilitated communication and collaboration between these groups.
✨Tip Number 4
Research the company culture and values of the organization you're applying to. Being able to articulate how your personal values align with theirs during the interview can demonstrate that you're a great fit for their team.
We think you need these skills to ace CRM Business Analyst (Microsoft)
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities and requirements of the CRM Business Analyst position. Highlight your experience with MS Dynamics 365 and any relevant CRM programs in your application.
Tailor Your CV: Customize your CV to reflect your end-to-end experience in CRM implementations, particularly with Microsoft D365. Use specific examples that demonstrate your ability to gather, analyze, and document business requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for CRM systems and your proactive approach. Mention how your communication skills can bridge the gap between business stakeholders and technical teams.
Highlight Relevant Experience: In your application, emphasize any previous roles where you worked on CRM programs, especially in a sales environment. Include metrics or outcomes from those experiences to strengthen your case.
How to prepare for a job interview at Practicus
✨Showcase Your CRM Experience
Be prepared to discuss your previous experience with CRM systems, especially Microsoft Dynamics 365. Highlight specific projects where you played a key role in the implementation process, detailing your contributions from scoping to testing.
✨Demonstrate Communication Skills
Since the role requires bridging the gap between business stakeholders and technical teams, practice articulating complex ideas in simple terms. Prepare examples of how you've successfully communicated requirements and facilitated discussions in past roles.
✨Emphasize Proactivity and Problem-Solving
Think of instances where you took the initiative to solve problems or improve processes. Be ready to share these stories, as they will demonstrate your proactive nature and ability to contribute positively to the team.
✨Understand the Company Culture
Research the company's values and culture before the interview. Be ready to discuss how your personal values align with theirs and how you can contribute to their positive and dynamic work environment.
