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For Companies At a Glance
- Tasks: Join us as a CRM Business Analyst, driving Microsoft Dynamics 365 implementation.
- Company: Be part of a dynamic organisation transforming the future of work with technology.
- Benefits: Enjoy a vibrant culture, growth opportunities, and a chance to enhance your CV.
- Why this job: Contribute to a major CRM project and make a real impact in a growing company.
- Qualifications: Experience with CRM programmes and Microsoft D365 is essential; strong communication skills are a must.
- Other info: Work on-site in the Thames Valley for 3 days a week.
The predicted salary is between 43200 - 72000 £ per year.
Job Description
CRM Business Systems Analyst with experience of MS Dynamics 365 (Customer Engagement – specifically CPQ) – Outside IR35
Come and play an important role in a fascinating company journey where technology will truly be changing the way that everyone works over the coming years. This is one of those rare opportunities to journey through the full lifecycle of a major CRM implementation.
Not only is this a fantastic programme of work to be part of, it’s a really exciting and dynamic organisation with a positive culture and a great growth story. Definitely a great business to have on your CV and definitely a programme that you'll be proud to have played a role in.
This organisation is right at the beginning of their journey and successful delivery of this programme could not be a more important for them.
So who are we looking for?
You’ll have significant experience of having worked as a Business Systems Analyst on CRM programmes, preferably at all stages of the life-cycle. We are particularly keen to talk to anyone who has worked end-to-end delivering Microsoft D365 in a sales environment.
This particular work centres around (Configure Price Quote).
You will be proactive, personable and an excellent communicator. We’re looking for a ‘can-do’ people person who is passionate about what they do and can bridge the gap between business stakeholders and technical teams. You'll need knowledge and experience of best practice (including CRM, methods etc) and a good level of confidence (but not arrogance).
In return you’ll get to work with an animated, friendly and motivated group of people and have a great story to tell at the end of it.
NB The role requires being on-site in the Thames Valley for 3 days a week.
Contact Detail:
Practicus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Business Analyst (Microsoft)
✨Tip Number 1
Familiarise yourself with Microsoft Dynamics 365, especially the Customer Engagement and CPQ modules. Understanding the specific functionalities and benefits of these tools will help you speak confidently about how you can contribute to the implementation process.
✨Tip Number 2
Network with professionals in the CRM space, particularly those who have experience with Microsoft D365. Engaging in conversations on platforms like LinkedIn can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss your previous experiences in CRM implementations during interviews. Be ready to share specific examples of how you've successfully bridged the gap between business stakeholders and technical teams, showcasing your communication skills.
✨Tip Number 4
Research the company culture and values of the organisation you're applying to. Tailoring your approach to align with their positive and dynamic environment can demonstrate that you're a good fit for their team.
We think you need these skills to ace CRM Business Analyst (Microsoft)
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the CRM Business Analyst position. Highlight key responsibilities and required skills, especially those related to MS Dynamics 365 and CPQ, to tailor your application effectively.
Tailor Your CV: Make sure your CV reflects your experience as a Business Systems Analyst, particularly in CRM programmes. Emphasise any end-to-end delivery of Microsoft D365 projects and your ability to communicate between business stakeholders and technical teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that demonstrate your proactive nature and ability to bridge gaps between teams, aligning with the company's positive culture.
Proofread and Edit: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. Ensure that your application is clear, concise, and professional, reflecting your attention to detail.
How to prepare for a job interview at Practicus
✨Showcase Your CRM Experience
Make sure to highlight your previous experience with CRM systems, especially Microsoft Dynamics 365. Be prepared to discuss specific projects you've worked on, particularly those involving the Configure Price Quote (CPQ) process.
✨Demonstrate Communication Skills
As a Business Systems Analyst, you'll need to bridge the gap between technical teams and business stakeholders. Practice articulating complex ideas in simple terms and be ready to provide examples of how you've successfully facilitated communication in past roles.
✨Emphasise Your Proactive Nature
The company is looking for someone who is proactive and can take initiative. Prepare examples of situations where you identified a problem and took steps to resolve it without being prompted. This will show that you are a 'can-do' person.
✨Research the Company Culture
Understanding the company's culture is crucial. Familiarise yourself with their values and mission. During the interview, express how your personal values align with theirs, and share why you’re excited about being part of their journey.
