Housing Officer

Housing Officer

Welwyn Garden City Full-Time 24000 - 28000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support and manage Service Users while ensuring property upkeep and welfare checks.
  • Company: Join a leading provider of housing solutions in Hertfordshire.
  • Benefits: Enjoy 25 days leave, health membership, life cover, and a pension scheme.
  • Why this job: Make a real impact in people's lives while working in a supportive team environment.
  • Qualifications: Experience in housing roles, strong communication skills, and a valid UK driving licence required.
  • Other info: Undergo a DBS check and Counter Terrorism Clearance for this role.

The predicted salary is between 24000 - 28000 £ per year.

Job Title: Housing Officer Location: Hertfordshire Salary : £28,000-£35,000 Hours: Monday-Friday 40 hours per week 8.30am-5pm Contract Type : Permanent Purpose of the Role: Our client, a leading provider of housing solutions, is seeking a Housing Officer to cover the Hertfordshire area. The Housing Officer supports and manages Service Users within an allocated area, ensuring their well-being and the effective management of properties. This includes welfare visits, property inspections, and accurate record-keeping in line with company procedures. Duties and Responsibilities: Supporting Service Users: Manage a caseload of Service Users. Conduct dispersals, inductions, and welfare checks. Signpost SUs to local services (e.g., healthcare, shops). Arrange and support transport or relocation as needed. Ensure the health, safety, and timely move-on of Service Users. Managing Properties: Conduct monthly inspections and arrange necessary maintenance. Prepare properties for re-occupation or hand back to landlords. Maintain compliance with health and safety standards. Ensure minor repairs are completed and inventory is managed. Required Skills: Experience as a Housing Officer or similar role. Awareness of diverse cultures and backgrounds. Empathetic, adaptable, and resilient. Strong problem-solving and communication skills. Well-organised with effective planning abilities. Able to work independently and as part of a team. Full UK driving licence required. Benefits: 25 days annual leave plus bank holidays Health Membership Life cover 6-month probation period 4% employer and 4% employee pension contribution Laptop, phone, and other equipment as needed Employee Assistance Programme Referral scheme The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role. Please contact Kerrie Collett on 07778 403485 to learn more, or submit your application today. TPBN1_UKTJ

Housing Officer employer: DCV Technologies Limited

As a leading provider of housing solutions in Hertfordshire, we pride ourselves on fostering a supportive and inclusive work culture that prioritises employee well-being and professional growth. Our Housing Officers enjoy competitive salaries, generous annual leave, and comprehensive health benefits, alongside opportunities for personal development and community engagement. Join us to make a meaningful impact while working in a dynamic environment that values your contributions.
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Contact Detail:

DCV Technologies Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing Officer

✨Tip Number 1

Familiarise yourself with the local housing policies and regulations in Hertfordshire. This knowledge will not only help you understand the role better but also demonstrate your commitment to the position during any discussions.

✨Tip Number 2

Network with current or former Housing Officers in the area. They can provide valuable insights into the day-to-day responsibilities and challenges of the role, which can be beneficial when discussing your suitability for the job.

✨Tip Number 3

Prepare to showcase your problem-solving skills through real-life examples. Think of situations where you've successfully managed conflicts or provided support to individuals, as these experiences are crucial for a Housing Officer.

✨Tip Number 4

Demonstrate your understanding of diverse cultures and backgrounds. Be ready to discuss how your empathy and adaptability can positively impact your work with Service Users from various communities.

We think you need these skills to ace Housing Officer

Experience as a Housing Officer or in a similar role
Knowledge of housing regulations and compliance
Empathy and understanding of diverse cultures and backgrounds
Strong problem-solving skills
Excellent communication skills
Organisational skills and effective planning abilities
Ability to work independently and as part of a team
Attention to detail in record-keeping
Understanding of health and safety standards
Ability to conduct property inspections
Competence in signposting to local services
Full UK driving licence
Resilience and adaptability in challenging situations

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience as a Housing Officer or in similar roles. Emphasise skills such as problem-solving, communication, and your ability to manage diverse caseloads.

Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the responsibilities outlined in the job description. Mention your experience with welfare checks, property inspections, and your understanding of health and safety standards.

Showcase Your Skills: In your application, provide examples of how you've demonstrated empathy, adaptability, and resilience in previous roles. This will help illustrate your suitability for managing Service Users effectively.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at DCV Technologies Limited

✨Show Your Empathy

As a Housing Officer, you'll be working closely with Service Users from diverse backgrounds. During the interview, share examples of how you've demonstrated empathy and understanding in previous roles. This will highlight your ability to connect with people and support them effectively.

✨Demonstrate Problem-Solving Skills

Be prepared to discuss specific challenges you've faced in past positions and how you resolved them. Employers are looking for candidates who can think on their feet and find solutions, especially in a role that involves managing properties and supporting individuals.

✨Know the Local Area

Familiarise yourself with Hertfordshire and its local services. Being able to discuss local healthcare options, shops, and community resources during the interview will show your commitment to supporting Service Users and your understanding of the area you'll be working in.

✨Highlight Organisational Skills

As a Housing Officer, you'll need to manage a caseload and conduct inspections. Use the interview to showcase your organisational skills by discussing how you prioritise tasks and keep accurate records. This will reassure the employer of your ability to handle the responsibilities of the role.

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