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- Tasks: Handle personal lines insurance, advise clients, and ensure compliance with regulations.
- Company: Join a well-established, independent brokerage celebrating 50 years of success.
- Benefits: Enjoy a competitive salary, commission structure, and professional development support.
- Why this job: Be part of a supportive team culture with opportunities for career growth.
- Qualifications: Experience in personal lines insurance and excellent communication skills required.
- Other info: This is a full-time, office-based role in Nottingham.
The predicted salary is between 21500 - 25500 £ per year.
Account Handler – Personal Lines Insurance
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Account Handler – Personal Lines Insurance
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Join to apply for the Account Handler – Personal Lines Insurance role at Commercial
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- Location: Nottingham
- Type: Full-Time, Office-Based
- Salary: £25,000 – £30,000 DOE + Commission
Looking to take the next step in your insurance career?
We\’re working with a well-established, independent insurance brokerage that\’s entering its 50th year. With multiple branches and a loyal client base, they continue to grow steadily-and now they\’re looking to expand their Nottingham team with an experienced and customer-focused Account Handler.
This is a fantastic opportunity to join a friendly and stable team where your insurance knowledge and client service skills will be truly valued. The role is fully office-based and offers a supportive working environment, competitive salary, and a clear commission structure.
Why This Role?
- Established Business – Join a brokerage with a long-standing reputation and consistent growth.
- Supportive Team Culture – Be part of a close-knit team that genuinely enjoys working together.
- Career Growth – Learn, develop and progress in a business that invests in its people.
- Rewarding Package – Competitive base salary, commission structure, and professional development support.
What You\’ll Be Doing
- Handling personal lines insurance across new business, renewals, mid-term adjustments and claims.
- Advising clients on insurance products that meet their needs.
- Ensuring all activity complies with FCA regulations and internal procedures.
- Building and maintaining strong relationships with clients and insurers.
- Promoting the use of premium finance options and securing policy renewals through rebroking.
What We\’re Looking For
- Experience in personal lines insurance (e.g., home, motor, or similar).
- A customer-first attitude with excellent communication skills.
- Confidence in advising and servicing clients, both in person and over the phone.
- A good understanding of FCA guidelines and compliance requirements.
- A proactive and organised approach with a genuine enthusiasm for the industry.
Ideal Backgrounds Might Include
Insurance Account Handler, Personal Lines Broker, Insurance Advisor, Claims Handler, Client Services Executive, or similar roles within general insurance.
If you\’re looking to join a stable, growing business where your experience will be recognised-and you can build a long-term future-we\’d love to hear from you.
- Apply today to learn more or contact us confidentially for further details.
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Seniority level
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Seniority level
Mid-Senior level
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Full-time
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Industries
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Account Handler - Personal Lines Insurance employer: Commercial
Contact Detail:
Commercial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Handler - Personal Lines Insurance
✨Tip Number 1
Research the company thoroughly before your interview. Understand their history, values, and the specific services they offer in personal lines insurance. This will help you tailor your responses and show genuine interest in joining their team.
✨Tip Number 2
Network with current or former employees of the brokerage on platforms like LinkedIn. They can provide valuable insights into the company culture and what the hiring managers are looking for in a candidate.
✨Tip Number 3
Prepare to discuss specific examples from your previous roles that demonstrate your customer service skills and knowledge of personal lines insurance. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Tip Number 4
Show enthusiasm for the insurance industry during your interactions. Discuss any recent trends or changes in regulations that you find interesting, as this demonstrates your proactive approach and passion for the field.
We think you need these skills to ace Account Handler - Personal Lines Insurance
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in personal lines insurance. Include specific roles and responsibilities that align with the job description, such as handling new business, renewals, and claims.
Craft a Compelling Cover Letter: Write a cover letter that showcases your customer-first attitude and excellent communication skills. Mention your understanding of FCA guidelines and how you can contribute to the supportive team culture.
Highlight Relevant Experience: In your application, emphasise any previous roles that relate to the position, such as Insurance Account Handler or Claims Handler. Use examples to demonstrate your proactive approach and enthusiasm for the industry.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail and professionalism, which are crucial in the insurance sector.
How to prepare for a job interview at Commercial
✨Showcase Your Insurance Knowledge
Make sure to brush up on your understanding of personal lines insurance, including home and motor policies. Be prepared to discuss specific products and how they meet client needs, as this will demonstrate your expertise and confidence in the field.
✨Emphasise Customer Service Skills
Since the role requires a customer-first attitude, think of examples from your past experiences where you provided exceptional service. Highlight your communication skills and how you've built strong relationships with clients, as this is crucial for success in the position.
✨Understand FCA Regulations
Familiarise yourself with the Financial Conduct Authority (FCA) guidelines relevant to personal lines insurance. Being able to discuss compliance and how it impacts your work will show that you take regulatory requirements seriously and are committed to ethical practices.
✨Prepare Questions for the Interviewers
Having thoughtful questions ready shows your genuine interest in the role and the company. Ask about the team culture, opportunities for professional development, or how they support their employees' growth. This not only helps you gauge if it's the right fit but also leaves a positive impression.
