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- Tasks: Join us as a Design Consultant, creating stunning bathroom designs and guiding customers through the process.
- Company: We're an award-winning online retailer with over 10 years of success in home products.
- Benefits: Enjoy flexible hours, remote work setup budget, and a vibrant team culture with perks galore!
- Why this job: Be part of a growing team that values creativity, collaboration, and customer satisfaction.
- Qualifications: 4 years in KBB and 2 years using Virtual Worlds are essential; bring your passion and skills!
- Other info: This is a temporary role with great potential for permanent placement.
The predicted salary is between 28000 - 42000 £ per year.
Title: Design Consultant
Location: Remote (Work from Home)
Salary: £35,000 + Bonus + £500 Setup for Home office
Our client is an award-winning multi-website online retailer offering bathroom, kitchen and heating products to retail and trade customers. Having been trading for over 10 years, and in that time, they\’ve accelerated from zero to £50m/year revenue, as well as winning local and national awards, and grown to 140-plus people.
They continue to go from strength to strength, and they\’re looking for a Design Consultant to join the Design department. As a design consultant, you will conduct customer design consultations and create the highest-quality bathroom designs using virtual worlds. This is a temporary position with high potential for a Permanent Placement (minimum 1yr).
Key Responsibilities:
• Develop an understanding of customer’s requirements and exceeding these throughout the process with both the designs created as well as the products
• To keep in touch with customers throughout the sales and design process
• Review and understand missed opportunities if a customer doesn’t proceed with their purchase, and report back on how these could have been converted
• To lead the advance of the design team as Retail Customers look to continue to adjust to the ability to purchase high ticket times in confidence through company websites
• Using all available internal or external software to give customers the best overall experience
Key Skills:
• 4 years of KBB experience
• 2 years of experience using Virtual Words is essential
• Self Motivated and Driven
• Excellent customer service skills, communication skills and an assertively confident telephone manner
• A mature approach to learning, with the ability to retain in-depth knowledge of complex products and processes
• Excellent multi-tasking and organisational skills
• Good IT skills
• A positive attitude
What\’s on offer:
• Flexible working hours — 40 hours per week, typically starting and finishing between 8 am and 6:00 pm Monday to Friday
• All the tech you need + remote working budget for setting up your home office
• A fantastic office or flexibility to work at home – the choice is yours
• A company-wide commitment to learning and development
• A friendly, customer-focused environment built on teamwork, collaboration, ownership, and transparency
• Team and company-wide social events
• No corporate dress code
• Electric Vehicle Leasing
• Free fresh fruit and healthy(ish) snacks in the office + library, board games
• Headspace subscription
• £500 refer-a-friend recruitment reward
• Buy & Sell Holiday
• Paid time off for volunteering
• Fully Paid Sick Leave
• Eye care vouchers
• Discounts for staff, friends and family
Design Consultant employer: Tristram Parker Recruitment
Contact Detail:
Tristram Parker Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Design Consultant
✨Tip Number 1
Familiarize yourself with the latest trends in bathroom design and virtual design tools. This knowledge will not only help you stand out during interviews but also demonstrate your passion for the role.
✨Tip Number 2
Network with professionals in the kitchen, bathroom, and building (KBB) industry. Engaging with others in the field can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've exceeded customer expectations in past roles. Highlighting your customer service skills and ability to adapt will resonate well with the hiring team.
✨Tip Number 4
Showcase your experience with virtual design software by creating a portfolio of your work. This tangible evidence of your skills can set you apart from other candidates.
We think you need these skills to ace Design Consultant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and skills required for the Design Consultant position. Tailor your application to highlight your relevant experience in KBB and virtual design.
Showcase Your Experience: In your CV and cover letter, emphasize your 4 years of KBB experience and 2 years of using Virtual Worlds. Provide specific examples of how you've successfully met customer needs in previous roles.
Highlight Customer Service Skills: Since excellent customer service is crucial for this role, include examples that demonstrate your communication skills and ability to maintain customer relationships throughout the design process.
Personalize Your Application: Make your application stand out by personalizing it. Address the hiring manager by name if possible, and express your enthusiasm for the company’s commitment to learning and development.
How to prepare for a job interview at Tristram Parker Recruitment
✨Showcase Your Design Experience
Make sure to highlight your 4 years of KBB experience and any relevant projects you've worked on. Be prepared to discuss specific designs you've created and how you exceeded customer expectations.
✨Demonstrate Your Virtual Worlds Skills
Since experience with Virtual Worlds is essential, be ready to talk about the software you've used. Share examples of how you've utilized these tools to enhance customer experiences and create stunning designs.
✨Emphasize Customer Communication
Excellent customer service skills are crucial for this role. Prepare to discuss how you maintain communication with customers throughout the design process and how you handle missed opportunities.
✨Exude Positivity and Confidence
A positive attitude and assertive communication style will set you apart. Practice conveying your ideas confidently, and be sure to express your enthusiasm for the role and the company culture.
