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- Tasks: Join a dynamic team to manage customer inquiries and streamline order processing.
- Company: Industrious Recruitment connects talent with opportunities in a thriving business environment.
- Benefits: Enjoy a structured work schedule with a supportive team atmosphere.
- Why this job: Be a key player in enhancing customer satisfaction and improving operational efficiency.
- Qualifications: No specific experience required; just bring your enthusiasm and attention to detail!
- Other info: Work hours are Monday to Friday, 7:30am to 4:30pm, with a half-hour lunch break.
The predicted salary is between 24000 - 36000 £ per year.
Industrious Recruitment are currently seeking a Administration Executive for our client based in Watford. This is a busy role working within a small team. Working hours 7:30-4:30pm (with 30mins lunch) Monday- Friday. This role is crucial to the smooth operation of the business, ensuring seamless communication and efficient transactions among suppliers, customers, and colleagues. * Respond to daily inquiries from customers and suppliers, ensuring timely and accurate responses * Processing orders with precision and attention to detail * Liaising with operations, sales and design on a day-to-day basis regarding the sales orders * Any queries surrounding customer orders are identified prior to order processing and resolved. * Ensuring customer credit limits are adhered to and set up new customers with credit accounts. * Maintain and improve CRM records both on Netsuite and Pipedrive. * Arrange sample swatches, shipments, and logistics for a seamless customer experience * Proactively identify areas for improvement in processes, surrounding administration * Collaborate with teams to implement solutions that increase efficiency and enhance customer satisfaction * Assist with all general day-to-day administration in and around the office. * Issue customer invoices promptly and assist with credit control
Administration Executive employer: Industrious Recruitment
Contact Detail:
Industrious Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Executive
✨Tip Number 1
Familiarise yourself with the specific software mentioned in the job description, like Netsuite and Pipedrive. Having a solid understanding of these platforms will not only boost your confidence but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Brush up on your communication skills, as this role involves liaising with various teams and responding to customer inquiries. Practising clear and concise communication can help you stand out during any interviews.
✨Tip Number 3
Think about examples from your past experiences where you've improved processes or enhanced customer satisfaction. Being able to share these stories will show your proactive approach and problem-solving skills.
✨Tip Number 4
Network with current or former employees of the company if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying through our website.
We think you need these skills to ace Administration Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration roles. Focus on skills like communication, attention to detail, and customer service, as these are crucial for the Administration Executive position.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the responsibilities mentioned in the job description. Explain how your previous experiences have prepared you for tasks such as processing orders and liaising with different teams.
Showcase Your Problem-Solving Skills: In your application, provide examples of how you've identified areas for improvement in past roles. This will demonstrate your proactive approach and ability to enhance efficiency, which is key for this role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, an essential quality for an Administration Executive.
How to prepare for a job interview at Industrious Recruitment
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of an Administration Executive. Familiarise yourself with tasks like processing orders, liaising with different teams, and maintaining CRM records. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Communication Skills
Since this role involves responding to inquiries and ensuring seamless communication, be prepared to discuss your previous experiences in customer service or administration. Highlight specific examples where your communication skills made a positive impact.
✨Demonstrate Attention to Detail
Attention to detail is crucial for processing orders accurately and managing customer accounts. Bring examples of how you've successfully managed details in past roles, and be ready to explain your methods for ensuring accuracy in your work.
✨Be Ready to Suggest Improvements
The job requires identifying areas for improvement in processes. Think of instances where you've implemented changes that enhanced efficiency or customer satisfaction. Be prepared to discuss these ideas and how they could apply to the company you're interviewing with.
