At a Glance
- Tasks: Maintain and repair LCVs on customer sites with a focus on quality service.
- Company: Zenith has been trusted since 1989 to keep fleets moving with top-notch maintenance solutions.
- Benefits: Enjoy competitive pay, overtime opportunities, and a range of employee perks including discounts and bonuses.
- Why this job: Join a growing team that values quality work and offers a supportive, safe working environment.
- Qualifications: NVQ Level 3 in Vehicle Maintenance, full driving licence, and excellent communication skills required.
- Other info: Work with industry-leading tools and enjoy autonomy in your role.
Mobile Service Technicians Required – Various regions From £17.55 ph – £20.75 ph (depending on location and supplementary uplifts) As a Zenith Mobile Technician, you will be responsible for maintaining fleets of LCVs for our customers on their sites, and running defect clinics including minor defects. We have a “right first time” approach, valuing quality work and long-term solutions over quick fixes that will cause our customers more downtime in the long run. Since 1989 our customers have trusted us to keep them moving. Over the last 35 years we\’ve built incredible teams, products and services that allow us serve our valued customers in the best way, no matter what their transport needs. Our specialist teams manage more than 51,000 commercial vehicles and specialist assets, we continue to invest in our mobile-based maintenance solutions ensuring we\’re well placed to support our customers who require onsite support for their vehicles and trailers. Our hard-working and highly skilled team of 150+ mobile technicians are the key to the success of our maintenance solution and we\’re growing at pace! The Job * Travelling to customer sites servicing and repairing LCVs in accordance with current legislation. * Fault-finding and diagnostics. * Completing inspections on engines and electrical components and rectifying problems within specific timeframes. * Carrying out servicing, repairs and maintenance to both new and used LCVs Essential Skills & Experience * NVQ Level 3 in Vehicle (or Heavy Vehicle) Maintenance & Repair, or equivalent; * Knowledge and experience of servicing and maintaining LCVs and/or HGVs and other commercial vehicles and the ability to perform repairs on various types and brands of vehicle; * Experience in carrying out diagnostic repairs and fault finding; * Full valid driving licence * Excellent communication and customer service skills * A real commitment to delivering first class service and a sense of pride in your work The Tools We know how important it is the have the right tools. The diagnostic and tooling equipment on board our 150+ mobile service fleet is industry leading. We are proud to offer the best equipped vans in the marketplace and to provide all our technicians with Milwaukee Audi Volt Battery powered tooling, Training including IRTEC certification, Double Deck certification as well as H&S and new product training. Overtime We operate 24/7 at many of our customers sites, meaning there is overtime opportunities available. Many of our sites will require occasional weekend overtime – we will discuss the specific requirements of each role with you during the interview process. We reward our Mobile Technicians for supporting us to support our customers by offering payment uplift. * 1.5x base rate Why Zenith * Autonomy * Clean, warm & safe working condition * Quality focus – right first-time approach * Increase earning with overtime opportunity * Above all we care! Reward * Salary starting at £17.55 ph (increases if you have irtec or double deck certifications and/or location allowance e.g. london area) * 20 days annual leave (increases with length of service) * Birthday leave * Buy up to 5 days additional leave * Referral bonuses – you can bag £1000 every time you refer (and we appoint) someone you know! * 4% employer pension contribution * Death in service (lump sum payment 4x salary) * Critical illness cover * Salary sacrifice car scheme * Employee Assistance programme (EAP) – A 24 hour helpline to support you through any of life\’s issues or problems. * Enhanced Maternity/Paternity leave * Tech scheme, retail discounts and Aviva insurance discounts * Tyre & Auto services discounts
Mobile Technician (LCV) employer: Zenith
Contact Detail:
Zenith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Technician (LCV)
✨Tip Number 1
Familiarise yourself with the latest diagnostic tools and techniques used in mobile vehicle maintenance. Being knowledgeable about the equipment we use at StudySmarter will show your commitment to quality work and align with our 'right first time' approach.
✨Tip Number 2
Highlight any experience you have with fault-finding and diagnostics on LCVs or HGVs. Be prepared to discuss specific examples during the interview, as this will demonstrate your hands-on skills and problem-solving abilities.
✨Tip Number 3
Emphasise your customer service skills and ability to communicate effectively. As a Mobile Technician, you'll be interacting with customers on-site, so showcasing your interpersonal skills can set you apart from other candidates.
✨Tip Number 4
Research Zenith's values and commitment to quality service. Understanding our focus on long-term solutions over quick fixes will help you articulate how your work ethic aligns with our mission during the interview process.
We think you need these skills to ace Mobile Technician (LCV)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your NVQ Level 3 in Vehicle Maintenance & Repair, along with any relevant experience in servicing and maintaining LCVs or HGVs. Use specific examples to demonstrate your fault-finding and diagnostic skills.
Craft a Strong Cover Letter: In your cover letter, express your commitment to delivering first-class service and your pride in your work. Mention your excellent communication skills and how they will benefit customer interactions as a Mobile Technician.
Showcase Relevant Experience: Detail your previous roles that involved servicing and repairing vehicles. Highlight any experience with diagnostic repairs and fault finding, as well as your ability to work under time constraints.
Research Zenith: Familiarise yourself with Zenith's values and their 'right first time' approach. This will help you align your application with their expectations and demonstrate your understanding of their commitment to quality work.
How to prepare for a job interview at Zenith
✨Showcase Your Technical Skills
Be prepared to discuss your NVQ Level 3 in Vehicle Maintenance & Repair and any relevant experience you have with LCVs or HGVs. Highlight specific examples of fault-finding and diagnostics you've performed, as this will demonstrate your technical competence.
✨Emphasise Customer Service
Since the role involves direct interaction with customers, it's crucial to showcase your excellent communication and customer service skills. Share examples of how you've successfully resolved customer issues or provided exceptional service in previous roles.
✨Understand the Company Values
Familiarise yourself with Zenith's 'right first time' approach and their commitment to quality work. Be ready to discuss how you align with these values and how you prioritise long-term solutions over quick fixes in your work.
✨Ask Insightful Questions
Prepare thoughtful questions about the role, such as the types of vehicles you'll be working on or the tools and training provided. This shows your genuine interest in the position and helps you assess if it's the right fit for you.