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- Tasks: Lead service improvements for tenants and leaseholders in social housing.
- Company: Avalon is dedicated to enhancing housing quality and tenant satisfaction.
- Benefits: Enjoy hybrid working, a competitive salary, and a supportive team environment.
- Why this job: Make a real impact on housing services while developing your career in a meaningful sector.
- Qualifications: Knowledge of the housing landscape and a full UK driver's licence required.
- Other info: This is a 12-month fixed-term contract with 37 hours per week.
The predicted salary is between 28000 - 46000 £ per year.
Avalon is currently supporting a client within the West Midlands with the recruitment of a Housing Quality & Service Improvement Manager. The Opportunity: My client is seeking a Housing Quality & Service Improvement Manager for a 12-month fixed-term period. This role will have a sole purpose on service delivery and improvement for both tenants and leaseholders. Having a clear insight and knowledge of Social Housing and the regulator is significant to proceeding with this role. The successful candidate will: * Support the organisation\’s commitment to keeping tenants and leaseholders at the centre of service improvement. * Contribute to the delivery of the Social Housing (Regulation) Act 2023 * Help manage and improve a housing stock for tenants and leaseholders * Assist in delivering a transformational housing programme * Deliver key improvements in asset compliance * Lead preparations for regulatory inspections, including: Procuring external support * Support the leadership team with performance framework updates Further information: * 12-month contract * 37 hours per working week * Hybrid working * £32,900 – £41,511 per annum Requirements: * Knowledgeable about the housing landscape and the Regulator’s role * DBS in place on the update service * Full UK driver\’s licence with access to a vehicle Avalon, trading name of Spirehouse Recruitment Limited. Spirehouse Recruitment is an equal opportunities employment business and employment agency. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all individuals
Housing Quality & Service Improvement Manager employer: Spirehouse Recruitment Limited
Contact Detail:
Spirehouse Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Quality & Service Improvement Manager
✨Tip Number 1
Familiarise yourself with the Social Housing (Regulation) Act 2023. Understanding its implications will not only help you in interviews but also demonstrate your commitment to improving service delivery for tenants and leaseholders.
✨Tip Number 2
Network with professionals in the housing sector, especially those who have experience with regulatory inspections. This can provide you with valuable insights and tips that could set you apart from other candidates.
✨Tip Number 3
Prepare to discuss specific examples of how you've previously contributed to service improvements in housing or similar sectors. Highlighting your hands-on experience will show that you can deliver results in this role.
✨Tip Number 4
Stay updated on current trends and challenges in the housing landscape. Being knowledgeable about recent developments will allow you to engage in meaningful conversations during interviews and showcase your passion for the field.
We think you need these skills to ace Housing Quality & Service Improvement Manager
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Housing Quality & Service Improvement Manager position. Make sure you understand the key responsibilities and requirements, especially regarding service delivery and improvement for tenants and leaseholders.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in social housing or related fields. Be specific about your contributions to service improvements and how they align with the role's objectives.
Showcase Knowledge of Regulations: Demonstrate your understanding of the Social Housing (Regulation) Act 2023 and the role of the regulator in your application. This could be through examples of how you've navigated regulatory frameworks in past roles.
Tailor Your Application: Customise your CV and cover letter to reflect the values and mission of Avalon. Mention how your personal commitment to tenant and leaseholder engagement aligns with their goals for service improvement.
How to prepare for a job interview at Spirehouse Recruitment Limited
✨Know Your Housing Regulations
Make sure you have a solid understanding of the Social Housing (Regulation) Act 2023 and the role of the regulator. Being able to discuss these topics confidently will show your expertise and commitment to the field.
✨Focus on Service Improvement
Prepare examples of how you've previously improved services for tenants or leaseholders. Highlighting your experience in service delivery will demonstrate your alignment with the organisation's goals.
✨Showcase Your Leadership Skills
Be ready to discuss your experience in leading teams or projects, especially in relation to housing stock management or regulatory inspections. This will illustrate your capability to support the leadership team effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the organisation's current challenges and future plans regarding housing quality. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
