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- Tasks: Bridge business needs with tech solutions, focusing on Salesforce implementations and optimising processes.
- Company: Join a global organisation that values work-life balance and quality solutions.
- Benefits: Enjoy remote work flexibility, competitive salary up to £70,000, and additional perks.
- Why this job: Be part of a dynamic team, influence key projects, and enhance your skills in a supportive environment.
- Qualifications: Experience in Business Analysis, Salesforce projects, and strong communication skills are essential.
- Other info: Ad hoc travel to Portsmouth & London required, approximately once a month.
The predicted salary is between 42000 - 84000 £ per year.
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IT Business Analyst (Salesforce), London
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Client:
computappoint
Location:
London, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
Job Views:
17
Posted:
17.06.2025
Expiry Date:
01.08.2025
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Job Description:
IT Business Analyst (Salesforce) | Remote | Permanent
- Remote, with ad hoc travel to Portsmouth & London (circa. once per month)
- Permanent
- Up to £70,000 plus benefits
This IT Business Analyst role is an exciting opportunity for an experienced Salesforce focused Business Analyst to join a global organisation who are passionate about ensuring a healthy work-life balance to enable the delivery of high quality solutions. In this role specifically, you will be bridging the gap between business needs and tech solutions, understanding & translating requirements into Salesforce solutions, implementation & management of applications, and optimising business processes.
Additional Responsibilities:
- Running workshops and observing users in action
- Determining the present and future business processes
- Facilitating the discussion of requirements among stakeholders and documenting requirements to provide data driven recommendations.
- Gathering intelligence from managers and operational staff to bring the true business needs to light.
- Gaining consensus of the real needs and map this to existing technology and tool support highlighting gaps and opportunities
- Analysis of data and how it is used by the stakeholders.
- Setting a shared vision and objectives and presenting findings and recommendations to senior stakeholders
- Create a backlog or prioritised requirements from which to develop and test against
- Coordinating User Acceptance Testing and support training, roll out and adoption
Requirements:
- Experience leading Business Analysis for large-scale projects
- End to end software development lifecycle experience with at least 3 Salesforce Sales Cloud projects
- Understanding of pre-sales/quote process, PMO and PPM tools
- Proven experience in system replacement projects
- Knowledge of Business Process Mapping and Value Chains, requirements prioritisation techniques, and various elicitation techniques
- Excellent communication and stakeholder management skills
- Formal Business Analysis certifications/qualifications, Salesforce certifications
- Experience with Marketing Cloud, Sales Engagement, CPQ, or Certinia
- Implementation of any PPM tool
To be considered, please ensure you complete your application on the Computappoint website.
Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.
IT Business Analyst (Salesforce) | Remote | Permanent
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IT Business Analyst (Salesforce) employer: Computappoint
Contact Detail:
Computappoint Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Business Analyst (Salesforce)
✨Tip Number 1
Familiarise yourself with Salesforce and its various functionalities, especially Sales Cloud. Being able to speak confidently about your experience with Salesforce projects will set you apart during discussions.
✨Tip Number 2
Network with professionals in the field by attending Salesforce events or webinars. This can help you gain insights into industry trends and potentially connect you with decision-makers at companies like ours.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully bridged the gap between business needs and tech solutions in previous roles. Real-life scenarios can demonstrate your problem-solving skills effectively.
✨Tip Number 4
Showcase your communication and stakeholder management skills during any interactions. Being able to articulate complex ideas clearly is crucial for an IT Business Analyst, so practice explaining technical concepts in simple terms.
We think you need these skills to ace IT Business Analyst (Salesforce)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Salesforce and business analysis. Focus on relevant projects, especially those involving large-scale implementations and the software development lifecycle.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about the role and how your skills align with the responsibilities listed in the job description. Mention specific experiences that demonstrate your ability to bridge business needs and tech solutions.
Highlight Relevant Certifications: If you have any formal Business Analysis or Salesforce certifications, be sure to include them prominently in your application. This will help you stand out as a qualified candidate.
Showcase Communication Skills: Since excellent communication and stakeholder management skills are crucial for this role, provide examples in your application of how you've successfully facilitated discussions and documented requirements in past projects.
How to prepare for a job interview at Computappoint
✨Understand Salesforce Inside Out
Make sure you have a solid grasp of Salesforce, especially the Sales Cloud. Be prepared to discuss your previous projects and how you've used Salesforce to solve business problems.
✨Showcase Your Business Analysis Skills
Highlight your experience in leading business analysis for large-scale projects. Be ready to provide examples of how you've gathered requirements and facilitated discussions among stakeholders.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you've had to bridge the gap between business needs and tech solutions, and be ready to explain your thought process.
✨Demonstrate Excellent Communication Skills
Since this role involves stakeholder management, practice articulating your thoughts clearly. Be prepared to discuss how you've communicated findings and recommendations to senior stakeholders in the past.
