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- Tasks: Lead the in-room dining team, ensuring top-notch service and guest satisfaction.
- Company: Join Hyatt, a global leader in hospitality with over 1150 hotels worldwide.
- Benefits: Enjoy 12 free nights at Hyatt hotels, discounts for family, and continuous learning opportunities.
- Why this job: Be part of a diverse team that values individuality and makes travel more human.
- Qualifications: Previous luxury hospitality experience and excellent communication skills are essential.
- Other info: Hyatt promotes a culture of empathy, respect, and inclusion, making it a great place to grow.
The predicted salary is between 28800 - 43200 £ per year.
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About Park Hyatt London River Thames
Park Hyatt London River Thames offers 203 spacious and comfortable rooms, including two ambassador suites and a presidential suite. With stunning city and river views, signature Charlie Whinney pieces, and a convenient location in the heart of London, the hotel is an ideal launchpad to explore the city, with nearby attractions including Big Ben, Buckingham Palace and Kings Road. The hotel boasts exquisite dining options, state-of-the-art events space and an indulgent spa with relaxation lounges, spa rooms and indoor pool.
About Park Hyatt London River Thames
Park Hyatt London River Thames offers 203 spacious and comfortable rooms, including two ambassador suites and a presidential suite. With stunning city and river views, signature Charlie Whinney pieces, and a convenient location in the heart of London, the hotel is an ideal launchpad to explore the city, with nearby attractions including Big Ben, Buckingham Palace and Kings Road. The hotel boasts exquisite dining options, state-of-the-art events space and an indulgent spa with relaxation lounges, spa rooms and indoor pool.
Duties and responsibilities related to the In-Room Dining Team Leader role
- Manage the daily operations of the in-room dining service, ensuring efficiency and adherence to hotel standards
- Oversee the accurate and efficient processing of room service orders, ensuring all guest preferences and special requests are met
- Deliver food and beverages to guest rooms promptly and professionally, maintaining a high level of presentation and etiquette.
- Coordinate with management to implement training programs that enhance skills and knowledge in food and beverage service, fostering a culture of continuous improvement
- Work closely with other hotel departments to ensure seamless service and guest satisfaction.
About You
Previous experience in a luxury environment within the hospitality industry. Exceptional interpersonal and communication skills, with a focus on providing outstanding levels of service.
Benefits Of The In-Room Dining Team Leader Role Include
- 12 complimentary nights a year across Hyatt Hotels worldwide
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Uniform provided and laundered complimentary
- Headspace membership and access to our Employee Assistance Programme
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!
Being part of Hyatt means always having space to be you.We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.
Join a team that is making travel more human. Connected. Sustainable. Here, everyone\’s role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.
Next Steps: Apply today for this In-Room Dining Team Leader role and start your journey with Hyatt Hotels!
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Information Technology
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Industries
Hospitality
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Team Leader - In Room Dining employer: Hyatt
Contact Detail:
Hyatt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - In Room Dining
✨Tip Number 1
Familiarise yourself with Hyatt's values and culture. Understanding their commitment to empathy, integrity, and inclusion will help you align your responses during interviews and demonstrate that you're a good fit for the team.
✨Tip Number 2
Highlight your previous experience in luxury hospitality settings. Be ready to discuss specific examples of how you've provided exceptional service and managed teams effectively, as this role requires strong leadership skills.
✨Tip Number 3
Network with current or former Hyatt employees on platforms like LinkedIn. They can provide valuable insights into the company culture and the expectations for the Team Leader role, which can give you an edge in your application.
✨Tip Number 4
Prepare to discuss how you would implement training programs for your team. This is a key responsibility of the role, so showcasing your ideas on fostering continuous improvement will demonstrate your proactive approach.
We think you need these skills to ace Team Leader - In Room Dining
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the hospitality industry, particularly in luxury environments. Emphasise any previous roles that involved managing teams or delivering exceptional customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention specific skills that align with the job description, such as team management and guest satisfaction.
Highlight Interpersonal Skills: In your application, focus on your exceptional interpersonal and communication skills. Provide examples of how you've successfully interacted with guests and resolved issues in past roles.
Showcase Continuous Improvement: Discuss any training programs or initiatives you've implemented in previous positions that contributed to team development and service enhancement. This aligns well with Hyatt's commitment to continuous learning.
How to prepare for a job interview at Hyatt
✨Showcase Your Luxury Experience
Make sure to highlight your previous experience in a luxury hospitality environment. Discuss specific examples where you provided exceptional service, as this role at Hyatt demands a high standard of guest interaction.
✨Demonstrate Team Leadership Skills
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Share instances where you implemented training programs or improved team performance, as this will resonate well with the responsibilities of the Team Leader role.
✨Emphasise Communication Skills
Since the role requires exceptional interpersonal skills, be ready to provide examples of how you've effectively communicated with guests and team members. This could include handling special requests or resolving issues promptly.
✨Align with Hyatt's Values
Familiarise yourself with Hyatt's core values such as Empathy, Integrity, and Inclusion. During the interview, express how these values resonate with you and how you can contribute to fostering a positive work culture within the team.
