Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage customer orders and resolve queries in a dynamic, international team.
- Company: Join a leading exporter of luxury brands with a friendly, global vibe.
- Benefits: Enjoy a competitive salary, hybrid work model, and great perks.
- Why this job: Be part of a small team making a big impact in the luxury market.
- Qualifications: Fluent Spanish, good Italian and English; customer service experience preferred.
- Other info: Work Monday to Friday, 9 AM – 5 PM in vibrant London.
The predicted salary is between 28000 - 35000 £ per year.
Spanish and Italian Speaking Customer Service Specialist
Languages Required:
Fluent Spanish (essential), good level of Italian and English
Location:
London (Zone 2) – Hybrid role (office days: Tuesday, Wednesday, Thursday )
Salary:
£32,000 – £35,000 per annum (depending on experience) + benefits
Company Overview:
Join a world-leading exporter of some of the most recognised global luxury brands . This is an exciting opportunity to work in a small, international and friendly team , providing B2B customer support across multiple regions.
Key Responsibilities:
- Place and manage customer product orders
- Respond to client queries and find effective resolutions
- Communicate and coordinate with agents, distributors, and B2B clients
- Handle and resolve customer complaints
- Work with couriers and freight companies to ensure delivery efficiency
- Oversee export operations in assigned territories
- Support the Export Sales Team with admin and logistics
Candidate Requirements:
- Fluent in Spanish with strong Italian and English language skills
- Previous experience in customer service , sales support , or administration
- Excellent verbal and written communication
- Ability to prioritise , manage pressure, and meet deadlines
Working Hours:
Monday to Friday, 9:00 AM – 5:00 PM
Contact:
Lisa Grimes
#J-18808-Ljbffr
Spanish and Italian Speaking Customer Service Specialist employer: The Language Business
Contact Detail:
The Language Business Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spanish and Italian Speaking Customer Service Specialist
✨Tip Number 1
Brush up on your language skills! Since fluency in Spanish is essential and a good level of Italian is required, practice speaking and listening to both languages. Consider engaging in conversations with native speakers or using language exchange apps to enhance your proficiency.
✨Tip Number 2
Familiarise yourself with the luxury brands that the company exports. Understanding their products and market positioning will not only help you in interviews but also demonstrate your genuine interest in the role and the company.
✨Tip Number 3
Prepare for situational questions related to customer service. Think of examples from your past experiences where you successfully resolved customer complaints or managed difficult situations, as this will showcase your problem-solving skills.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. This can provide you with insider knowledge about the company culture and expectations, which can be invaluable during the interview process.
We think you need these skills to ace Spanish and Italian Speaking Customer Service Specialist
Some tips for your application 🫡
Highlight Language Skills: Make sure to emphasise your fluency in Spanish and your proficiency in Italian and English. Use specific examples of how you've used these languages in previous roles, especially in customer service.
Tailor Your CV: Customise your CV to reflect the key responsibilities mentioned in the job description. Focus on your experience with B2B customer support, order management, and handling complaints, as these are crucial for this role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work in an international team. Mention any relevant experience and how you can contribute to the company's success.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as clear communication is essential for this position.
How to prepare for a job interview at The Language Business
✨Showcase Your Language Skills
Since the role requires fluent Spanish and a good level of Italian, be prepared to demonstrate your language proficiency during the interview. You might be asked to converse in both languages, so practice common customer service scenarios beforehand.
✨Highlight Relevant Experience
Discuss your previous experience in customer service or sales support. Be specific about your responsibilities and how they relate to the key tasks mentioned in the job description, such as managing orders and resolving complaints.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills. Prepare examples of how you've handled difficult customer situations or managed tight deadlines in the past. This will show your ability to thrive under pressure.
✨Research the Company and Its Brands
Familiarise yourself with the luxury brands the company exports. Understanding their products and market positioning can help you answer questions more effectively and demonstrate your genuine interest in the role.
