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For Companies At a Glance
- Tasks: Lead event operations, ensuring smooth service and memorable guest experiences.
- Company: Join The Peninsula London, a prestigious hotel known for luxury and exceptional culinary offerings.
- Benefits: Enjoy competitive pay, service charges, and attractive perks in a vibrant work environment.
- Why this job: Be part of a dynamic team creating unforgettable events in a high-profile setting.
- Qualifications: Experience in luxury hotel event management and strong leadership skills required.
- Other info: Opportunity to connect with top industry professionals and enhance your career.
The predicted salary is between 36000 - 60000 £ per year.
The Peninsula London is excited to announce we are seeking an AssistantEvents Operations Manager , reporting to the Events Operations Manager. This position is a senior role deputizing in the absence of the Events Operations Manager or Director of Conference and Events and responsible for the efficient and profitable operation of the division whilst ensuring exceptional levels of Food and Beverage service and team engagement. smooth running of the operations.
With events spaces that impress and inspire, offering lavish business lunches, banquets, and dinners to suit all manner of events. Delectable British, International, and Cantonese cuisine is being created for every type of event. The acclaimed international culinary team can also accommodate a variety of special requests, including halal and kosher meals.
- An exceptional opportunity to join our high-profile flagship hotel in London
- Market-leading remuneration, service charges and attractive benefits
- Join our award-winning group, working alongside a highly experienced team
Key Accountabilities
- Promote The Peninsula London to becoming a recognized culinary destination by creating memorable guest experiences through artistry and uncompromised passion for excellence.
- Represent hotel management, when dealing with all operational and guest service issues related to the Food & Beverage Division and escalate to the Director of Conference and Events, Executive Sous Chef, Exec Chef, Director of Sales and Marketing, and EAM, Food & Beverage.
- Establish and maintain positive guest and colleague interactions with good working relationships.
- Plan and oversee the set-up of function including checking the physical layout of the room, providing the team with correct set-up information, and requisitioning of relevant equipment in a timely manner.
- High-level ability to lead and oversee the Conference or Events delivery ensuring the success of the function.
- Ability to introduce and communicate directly to individual hosts, reviewing details and making themselves accessible to the host for any need that may arise
- Plan the manpower requirements for the forthcoming business ensuring that all cost lines adhere whilst service is not compromised.
- Create meaningful and impactful relationships with event planners and other bookers
- Install a high level of careful attention to all banqueting equipment and ensure that regular stock takes are carried out.
General requirements
- Extensive experience leading a team within the Conference and Events department within a 5* luxury hotel environment.
- Experience with training techniques and various service styles including various set-up styles and understanding of AV and logistics management.
- Passion for service and food and beverage. Good communication skills with a friendly and approachable demeanour.
- Excellent time management and organizational skills, highly adaptable, naturally positive.
- Flexibility and capability of working under pressure.
We are delighted to receive your CV and will liaise with suitable candidates directly.
CONTACT US
Scan or click (on mobile) the QR code to chat directly with our People and Culture team
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Assistant Events Operations Manager employer: HSH Group / The Peninsula Hong Kong
Contact Detail:
HSH Group / The Peninsula Hong Kong Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Events Operations Manager
✨Tip Number 1
Familiarise yourself with The Peninsula London's unique offerings and culinary experiences. Understanding their brand and what sets them apart will help you articulate how you can contribute to their vision during any discussions.
✨Tip Number 2
Network with professionals in the events and hospitality industry, especially those who have experience in luxury hotels. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into the role.
✨Tip Number 3
Prepare to showcase your leadership skills by thinking of specific examples where you've successfully managed a team or event. Be ready to discuss how you handled challenges and ensured exceptional service in high-pressure situations.
✨Tip Number 4
Demonstrate your passion for food and beverage by staying updated on current trends and best practices in the industry. This knowledge will not only impress but also show your commitment to creating memorable guest experiences.
We think you need these skills to ace Assistant Events Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in events management, particularly within a luxury hotel environment. Emphasise your leadership skills and any specific achievements in previous roles that align with the responsibilities of the Assistant Events Operations Manager.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and beverage service, as well as your ability to create memorable guest experiences. Mention specific examples from your past work that demonstrate your capability to lead a team and manage events successfully.
Highlight Relevant Skills: In your application, clearly outline your skills in time management, organisation, and communication. Given the role's requirements, mention your experience with training techniques and various service styles, as well as your adaptability under pressure.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to work at The Peninsula London. Research the hotel and its culinary offerings, and express how you can contribute to its reputation as a culinary destination in your application.
How to prepare for a job interview at HSH Group / The Peninsula Hong Kong
✨Showcase Your Leadership Skills
As an Assistant Events Operations Manager, you'll need to demonstrate your ability to lead a team effectively. Prepare examples from your past experiences where you successfully managed a team during events, highlighting how you motivated and engaged your colleagues.
✨Understand the Culinary Offerings
Familiarise yourself with the types of cuisine offered at The Peninsula London, including British, International, and Cantonese dishes. Being knowledgeable about the menu will help you discuss how you can enhance guest experiences through exceptional food and beverage service.
✨Prepare for Operational Scenarios
Think about potential operational challenges that may arise during events and how you would handle them. Be ready to discuss your problem-solving skills and provide specific examples of how you've successfully navigated similar situations in the past.
✨Emphasise Your Communication Skills
Strong communication is key in this role. Be prepared to talk about how you build relationships with event planners and guests. Share instances where your friendly and approachable demeanour helped resolve issues or enhance the overall experience for clients.
