Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Become a Checkouts Customer Advisor, helping customers with their home improvement projects.
- Company: Join B&Q, a leading home improvement retailer dedicated to making homes better.
- Benefits: Enjoy a competitive salary, generous holiday, shopping discounts, and wellness benefits.
- Why this job: Be part of a diverse team that values your contributions and supports your growth.
- Qualifications: No specific experience needed, just a friendly attitude and eagerness to learn.
- Other info: Flexible shifts available, including weekends and evenings, perfect for students.
Overview
B&Q Handforth is hiring a Checkouts Customer Advisor. Shifts available Monday – Sunday, 7:00am – 8:15pm. UK Notional hourly rate £12.71 per hour. This is a 3 Month Fixed Term Contract, part time – 20 hours per week.
What’s the job?
Join our team and become an expert advisor and guide. You’ll get to know every customer and their home improvement projects. Sales will be important, as will responsibilities such as click & collect, setting up displays, and ensuring the store looks great. On the tills, your main aim is to deliver truly great customer service. Training in various areas is available as part of the role.
What We Need
Happy to help, eager to learn, and a little obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’re comfortable using new technology and learning new ways of working. You’re great at working in a team and flexible to work on a rota that includes weekends, evenings and bank holidays.
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us continue to prioritise diversity and inclusion.
We recognise wellness means different things to different people, and we offer a range of benefits to help you be at your best. In addition to a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and more. We also provide generous breaks to keep you refreshed and performing at your best.
To support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
#J-18808-Ljbffr
Customer Advisor - Checkouts employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor - Checkouts
✨Tip Number 1
Familiarise yourself with B&Q's products and services. Knowing the ins and outs of home improvement can help you connect with customers and provide them with valuable advice, making you stand out as a knowledgeable candidate.
✨Tip Number 2
Show your enthusiasm for customer service during any interactions. Whether it's in person or over the phone, demonstrating a friendly and helpful attitude will highlight your suitability for the role of Customer Advisor.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shifts. Since the role requires working weekends and evenings, showing that you're adaptable and willing to work varied hours can make you a more attractive candidate.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach and demonstrate your genuine interest in joining the team.
We think you need these skills to ace Customer Advisor - Checkouts
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what B&Q is looking for in a Customer Advisor. Highlight your customer service skills and any experience you have in retail or home improvement.
Tailor Your CV: Make sure your CV reflects the skills and experiences that are relevant to the role. Emphasise your ability to work in a team, your eagerness to learn, and your passion for helping customers with their home improvement projects.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the position. Mention specific examples of how you've provided excellent customer service in the past and why you're excited about working at B&Q.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important in customer-facing roles.
How to prepare for a job interview at B&q
✨Show Your Passion for Home Improvement
Make sure to express your enthusiasm for home improvement during the interview. Share any personal projects or experiences that highlight your interest in helping customers create their ideal spaces.
✨Demonstrate Excellent Customer Service Skills
Prepare examples of how you've provided outstanding customer service in the past. This role is all about helping customers, so showcasing your ability to connect and assist them will be crucial.
✨Be Ready to Discuss Teamwork
Since teamwork is essential in this role, think of instances where you've successfully collaborated with others. Highlight your flexibility and willingness to work on a rota that includes weekends and evenings.
✨Familiarise Yourself with B&Q's Values
Research B&Q's commitment to diversity and inclusion, as well as their focus on wellness. Being able to discuss these values and how they resonate with you can set you apart from other candidates.
